Use This TemplateProfessional Summary
Candidate who is currently working towards a bachelors degree who has 5+ years working with children and families including a customer service internship in Walt Disney World Resort. 3 years in a management position. Some strengths include Organization, creativity, and skills in overseeing a team. A friendly face that many children and families adore. Meeting expectations at every interaction is key.
Employment history
Babysitting/Nanny, Hansen, Crist and Stokes. Port Anberg, Colorado
Jan. 2018 – Present
Caring for children of all ages. Include Live-in nanny.
- Maintain a safe play environment.
- Dress children and change diapers.
- Observe and monitor children's play activities.
- Communicate with children's parents or guardians about daily activities, behaviors, and related issues.
- Provide care for mentally disturbed, delinquent, or handicapped children.
- Assist in preparing food and serving meals and refreshments to children.
- Help children with homework and school work.
- Sterilize bottles and prepare formulas.
- Read to children and teach them simple painting, drawing, handicrafts, and songs.
- Discipline children and recommend or initiate other measures to control behavior, such as caring for own clothing and picking up toys and books.
- Regulate children's rest periods.
- Perform housekeeping duties, such as laundry, cleaning, dish washing, and changing of linens.
- Accompany children to and from school, on outings, and to medical appointments.
LifeSpa Coordinator, Langosh-Tromp. Champlinchester, Florida
Apr. 2019 – Present
- Record services provided on cashiers' tickets or receive payment from customers.
- Keep card files on clientele, recording notes of work done, products used and fees charged after each visit.
- Perform clerical and administrative duties such as keeping records, paying bills, and hiring and supervising personnel.
- Suggest treatments to alleviate hair problems.
- Recommend and sell lotions, tonics, or other cosmetic supplies.
- Keep records of client needs and preferences and the services provided.
- Anticipated spa and salon guest concerns and addressed them immediately.
- Greeted all guests in a warm and friendly manner to create a positive first impression of the spa.
- Communicated all client reservations to appropriate staff.
- Led comprehensive spa tours for new members.
- Called clients to confirm upcoming appointments.
- Followed the pre-assigned opening and closing procedures for each spa station.
- Coordinated all aspects of guest services, including supply monitoring and facility maintenance.
- Consistently followed all required protocols for scheduling spa appointments.
- Processed guest credit card information for salon services.
- Followed through with client requests in a timely manner.
- Prepared first time guests over the phone for their selected services.
- Managed all front desk tasks, including the maintenance of client records and lab data.
- Answered a high-volume, multi-line telephone promptly and courteously.
Social Media Specialist/Selling Key holder, Lind, Legros and Hintz. Port Fernando, Kansas
May. 2018 – Present
- Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services.
- Provide product samples, coupons, informational brochures, or other incentives to persuade people to buy products.
- Sell products being promoted and keep records of sales.
- Manage social media accounts for multiple compaines
- Create creative online media
- Take photographs of displays or signage.
- Arrange properties, furniture, merchandise, backdrops, or other accessories, as shown in prepared sketches.
Kids Academy Supervisor, Bahringer-Beatty. Pfefferbury, Alabama
Jun. 2016 – Jan. 2018
As a Kids Activities Supervisor for 3 years I helped assist the Department Head with the day-to-day operations of the Kids Academy and helped manage and lead a group of team members who are responsible for providing a fun, entertaining, engaging, educational and safe environment for the Life Time Junior Members. Some more responiblities include having enthusiasm towards children and their parents while coming to Lifetime and trying out a new class or becoming new members. Providing a clean, safe and organized Kids Activtives area was something that was very important. Personally engaging with children in activities and games while making sure that the other team members also engage children at all times was practiced. Assisted with promoting children's programs and managing the kids academy programs within budget guidelines.
- Maintain a safe play environment.
- Communicate with children's parents or guardians about daily activities, behaviors, and related issues.
- Sanitize toys and play equipment.
Guest Services Cast Member, Hermann and Sons. Lake Maxport, Oregon
Oct. 2017 – Nov. 2017
Guest Services at a Resort in Walt Disney World. Helped provide and fun and magical stay for those guests staying at Disney's Yacht and Beach Club Resort.
- Greet and register guests.
- Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.
- Arrange telephone answering services, deliver mail and packages, or answer questions regarding locations for eating and entertainment.
- Inspect guest rooms, public areas, and grounds for cleanliness and appearance.
- Book tickets for guests for local tours and attractions.
Education
Eastern Greenfelder College, Nolanport, Louisiana
Communications
Medhurst Academy, Port Brentside, Oregon
Present
Skills
Childcare
Expert
Guest service
Experienced
Managing/Supervising
Experienced
Professional Summary
Enthusiastic and ambitious social media specialist with wide-spread transferable skills in, sales, and operations. Exceptional ability to connect with people and understand their wants, needs, and desires and delivering legendary service on every interaction. Flexible and hardworking in deadline-driven Environments. Love a challenge, and open to learning from those around me, superiors as well as my co-workers. A fast paced environment does not intimidate and willing to rise to the occasion for my customer.
Employment history
Social Media Specialist, Raynor-Gleason. East Kathrinhaven, Maryland
Oct. 2017 – Present
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Check to ensure that appropriate changes were made to resolve customers' problems.
- Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
- Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills as well as technical support.
- Recommend improvements in products, service, or billing methods and procedures to prevent future problems.
- Defused volatile customer situations calmly and courteously.
- Write to customers in their terms and on their level so that the advertiser's sales message is more readily received in Twitter & Facebook
- Assisted customers in both Brand posts as well as private messages in both English and Spanish.
Technical Support, Mills LLC. Onaberg, Nevada
Aug. 2016 – Oct. 2016
- Answer user inquiries regarding cell-phone software or hardware operation to resolve problems.
- Addressed and resolved customer product complaints empathetically and professionally.
- Defused volatile customer situations calmly and courteously.
- Accurately documented, researched and resolved customer service issues
- Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center enviornment
- Resolved service, pricing and technical problems for customers by asking clear and specific questions.
- Managed high call volume with tact and professionalism.
- Acted professionally and patiently when addressing negative customer feedback.
Bilingual Retention Specialist, McCullough, Kris and White. Cartermouth, New Mexico
Nov. 2014 – Jul. 2015
- Provided support for new products and service initiatives.
- Manage Upset customers, conflicts, and challenging situations.
- Addressed customers complaints that were at risk of canceling their service, with the goal of increasing satisfaction and retain loyalty with the company.
- Appropriately disbursed adjustments and account credits while following T-Mobile policy
- Increased revenue via execution of various sales initiatives
- Built customer loyalty through timely and efficient one call resolution.
Education
Simonis University, Derickfort, North Carolina
High School Diploma, Business Administration, Present
West New Hampshire Academy, Lake Maragret, Arkansas
Engineering
Skills
Fluent in both spoken and written English and Spanish
Expert
Excellent communication Skills
Active listener
Investigative skills
Strong Conflict resolution skills
Goal Oriented
Calm under pressure
Analytical thinker
Exceptional attention to detail
Andrew Smith
Professional Summary
Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification
Generate, edit, publish and share daily content (original text, images, video or HTML) that builds meaningful connections and encourages community members to take action
Set up and optimize company pages within each platform to increase the visibility of company’s social content
Moderate all user-generated content in line with the moderation policy for each community
Employment history
social media specialist, Abernathy Inc. Kentfort, North Carolina
- Discuss issues with editors to establish priorities or positions.
- Receive assignments or evaluate leads or tips to develop story ideas.
- Write reviews of literary, musical, or other artwork, based on knowledge, judgment, or experience.
- Study the objectives, promotional policies, or needs of organizations to develop public relations strategies that will influence public opinion or promote ideas, products, or services.
social media specialist, Boyle LLC. South Tamimouth, New Jersey
Dec. 2018 – Jan. 2019
- Formulate, direct and coordinate marketing activities and policies to promote products and services, working with advertising and promotion managers.
- Identify, develop, or evaluate marketing strategy, based on knowledge of establishment objectives, market characteristics, and cost and markup factors.
social media manager, Feil, Stark and McClure. Borertown, Texas
Sep. 2018 – Oct. 2018
- Meet with sponsors and organizing committees to plan scope and format of events, to establish and monitor budgets, or to review administrative procedures and event progress.
- Write to customers in their terms and on their level so that the advertiser's sales message is more readily received.
- Seek and provide information to help companies determine their position in the marketplace.
Education
East Dach Academy, Ignaciomouth, New Hampshire
High School Diploma, Law, Present
Northern Abernathy Academy, New Ward, West Virginia
Digital Marketing, Jul. 2018
Personal info
Phone:
(000) 000-0000
Email:
[email protected]
Address:
287 Custer Street, Hopewell, PA 00000
Skills
SEO
strategy planning
Analytics
Communications
News jacking
Moderation
Team work
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More Job Descriptions for social media specialist Resumes
1
social media specialist
- Supervise the work of the office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
- Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities or evaluate performance.
- Answered customers complains in social media, chat support and Vodafone official email.
- Coordinate activities with other supervisory personnel or with other work units or departments.
- Perform clerical duties such as typing, proofreading, and sorting mail.
2
senior social media specialist
- Digital Media Marketing
- Online Media Production
- Social Media Analytics
- Event Organization
- Community Acquisition
- Content Writing for Website
3
senior social media specialist
- Build and execute social media strategy through competitive research, platform
- determination,benchmarking, messaging and audience identification
- Generate, edit, publish and share daily content (original text, images, video or HTML) that builds meaningful connections and encourages community members to take action
- Set up and optimize company pages within each platform to increase the visibility of the company’s social content
- Moderate all user-generated content in line with the moderation policy
- Create editorial calendars and syndication schedules
- Continuously improve by capturing and analyzing the appropriate social data/metrics, insight and best practices, and then acting on the information
4
social media specialist
- Escalating the irregularities in the process flow to the concerned teams.
- Dealt with Influencers (Cricketers, Actors and Writers) escalations on Social Media platforms and assisted accordingly.
- Part of the launch team for Sprinkler (New Tool) to capture all social media escalations on one platform for easy management and quick response to customers.
- Collaborate with other departments (customer relations, sales etc) to manage reputation, identify key players and coordinate actions.
5
social media specialist
- Wrote social media content to increase engagement with customers.
- Generated interest for new and upcoming product and service releases by managing social media accounts.
- Collaborated with advertising, production, online marketing and management teams to ensure campaigns were perfectly timed.
- Analyzed and reported social media and online marketing campaign results.
- Monitored return on investment of online and social media marketing efforts.
- Managed relationships with high-profile clients and translated marketing and social media needs into results-driven strategies.
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