Andrew Smith

Phone: (000) 000-0000
Address: 287 Custer Street, Hopewell, PA 00000

Professional Summary

Hands-on, experienced Oracle technical lead and developer with proven ability to work on multiple tasks simultaneously while adhering to set schedule and budget. Dedicated and motivated to utilise knowledge gained through years of on-the-job experience to add value and guidance to the team. Comprehensive knowledge of development life cycle and experiences in offshore delivery model, BAU application support, and Oracle R12.

Employment history

Jan. 2018 – Present Virgilmouth, Rhode Island
Release Manager, Hansen LLC
  • Protect the integrity of managed environments by reviewing release requests, assessing for risk and impact, determining if they have met the prerequisites, and then approving or rejecting the release as the situation dictates.
  • Keep records of Oracle R12 code objects within each release cycle and cross check with each release request to ensure there is no code contention with multiple developers changing the same code.
  • Review all releases at the end of each week, and ensure they have been progressed to the appropriate status after release completion. Ensure they have relevant Resolution Status. Ensure they have the relevant issue category count.
  • Review the release phase records within ServiceNow and ensure that, at the end of each month, all release phase records have been completed or closed out.
  • Attend change control approval board meetings. Provide advice to the approval board during change control approval board meetings on the readiness of the item being released.
Oct. 2016 – Nov. 2016 West Kenny, Michigan
Job title 2, Brakus, Satterfield and Jaskolski
Irish police are aware of claims McGregor allegedly assaulted a man with ties to Kinahan lieutenant Graham “The Wig” Whelan — one of the country’s most feared gangsters who was a key player in a long-running feud which claimed 16 lives in the early 2000s.
One report suggested the man, who is in his 50s, is Whelan’s father.
McGregor was at the Black Forge Inn in Crumlin, the Dublin suburb he grew up in, when he is alleged to have thrown several punches after a dispute with a group of men on Sunday night (Monday morning AEDT).


Jun. 2015
Bachelor of Science: Field of study1
  • Eastern Renner - Nienowbury, Maryland
Mar. 2006
High School Diploma: Field of study2
  • Eastern Denesik Academy - Morrisburgh, Montana


skill 1
skill 2
Skil 3
skill 4
skill 5

Andrew Smith

287 Custer Street, Hopewell, PA 00000
(000) 000-0000

Professional Summary

ITILV4 certified professional with 3+ years of experience in the field of Health Insurance and Telecom communications ITIL Processes. Currently working as Assistant Manager in Vodafone Shared Services. Expertise in Release management, Deployment Manager, Change Management, Incident management, Project Management.


Execution oriented, agile multi-tasked with vast experience coordinating activities between different groups working on common tasks. Dedicated and quality conscious individual with good communication and interpersonal skills, including a strong ability for communicating between technical and non-technical resources as well as stakeholders.


Schowalter College, Richiefurt, Hawaii
GED, Engineering in IT, Jan. 2016

Employment history

Release Manager/Project Manager, Grimes, Swaniawski and Pfannerstill. New Dustin, Maine
Sep. 2019 – Present

Release and Change Management

  • Manage team who act as a liaison between varying business units to guarantee smooth and timely delivery , helps in identifying, creating and/or implementing processes or products to efficiently manage the release (deploy) , help in troubleshooting problems with an application (although not typically at a code level).

  • Access, reviews, approves and implement changes in the system, ensuring a smooth running operations , keeping in mind the various 3rd party interfaces liaising with us. 

Project Management

  • Coordinated with systems partner to finalize designs and confirm requirement.
  • Identify case issues and evidence needed, based on analysis of charges, complaints, or allegations of law violations.Develop or update project plans for information technology projects including information such as project objectives, technologies, systems, information specifications, schedules, resource allocation, timeframe and funding. 
  • Perform risk assessments to develop response strategies.
  • Develop and manage work breakdown structure (WBS) of information technology external and internal teams.
  • Maintain project communications and checkpoint meetings.
  • Prepare project status reports by collecting, analyzing, and summarizing information and trends.
  • Monitor or track project milestones and deliverables.
Release Manager, Veum, O'Reilly and Cronin. Port Jerrold, North Dakota
Aug. 2016 – Feb. 2018

Release Manager

  • The goal is to deploy releases into operation and establish effective use of the service in order to deliver value to the customer. 
  • Ensuring that the change is indeed required and after thorough evaluation and post approval from the CAB, approving it and pushing it to the next stage.
  • Preparation of RFC (Request for change) and acquiring the necessary approvals (CCB: Change Control Board) for deploying the changes to Production and Non Production environments.
  • Consistently met deadlines and requirements for all production work orders.
  • Maintain metrics , reports and SLA compliance.
  • Handling BAU RFC requests of around 72 clients. 
  • Track the RCAs and come up with Lessons Learnt and Next Steps to avoid recurrence across the Line.
  • Initiative for improving the success rate of project and managed to implement it from concept to completion- FAILURE ANALYSIS Q1 and Q2
  • Developed strategies to ensure production team compliance





Project Managment
Technical Skills
Service Management

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More Job Descriptions for release manager Resumes


release manager

  • Release manager: Serves as a liaison between varying business units to guarantee smooth and timely delivery of software products or updates.
  • Gatekeeper: “holds the keys” to production systems/applications and takes responsibility for their implementations.
  • Architect: helps to identify, create and/or implement processes or products to efficiently manage the release of code.
  • Coordinator: utilized to coordinate disparate source trees, projects, teams and components.
  • Software defects, Issues, Risks, Software change requests, new development requests (additional features and functions) Deployment and packaging, new development tasks, including facilitating continuous improvement, Responsible for the delivery of a reliable and effective change management service to ensure all service targets are met, whilst effectively managing` risk. Ensuring the client communications are undertaken in a timely and professional manner. Through acute understanding of the ITIL methodology maximize the benefit of the principles for our client, End to End Process of Delivery, Operational Support.

release manager

  • Served as a Release Manager, providing System Configuration Management and Release Engineering services interfacing PMs, Developers, Testers and Business teams to ensure delivery of new capabilities on Kohl’ and it’s Bigdata Analytics 
  • Drove the Releases from the conceptual, development, testing and post production phases of multiple projects towards integrated releases  
  • Involve in Scrum calls with each domain team, to understand the work done so far and what’s planned for the day. Also understand blockers, if any, for the upcoming Release 
  • Responsible and engaged required teams to triage environment/functional issues during release dev/testing, prioritize the issues, and propose relevant solutions to teams 
  • Performed Quality checks by reviewing the QA, Checkmarx Scan results, before the project is deployed to production 
  • Gained knowledge over the Integrated applications of Kohl’s Internet Sales and Services
  • Worked on Web technologies (J2EE, JS, CSS etc.), SCM tools (GIT, Jenkins etc.) 

release manager

  • Used Blue/Green concepts of Google Cloud Platform for Releases and drove Monthly Base Image upgrades on GCP
  • Used Service Now for Change Creation, CTASK assignments, raising Incidents and pulling Reports for analysis
  • Created dashboards in JIRA and tracked the status of requirements. Embedded JIRA story/defect/bugs status within Google sheets using add-ons and generated Daily Status reports for leadership 
  • Promoted the QA certified builds in Jenkins, as part of Release readiness 

release manager/project manager

  • Manage team who act as a liaison between varying business units to guarantee smooth and timely delivery , helps in identifying, creating and/or implementing processes or products to efficiently manage the release (deploy) , help in troubleshooting problems with an application (although not typically at a code level).
  • Access, reviews, approves and implement changes in the system, ensuring a smooth running operations , keeping in mind the various 3rd party interfaces liaising with us. 
  • Prepare daily status reports, post release reports for Business Team and Senior Leadership 
  • Update, Maintain and Share Release status, Milestones and documents throughout the Release life cycle, using Confluence tool

release manager

  • Experience working with continuous integration (CI) build systems and/or release crafting systems in ecommerce environments (Jira / Bamboo CI / Bitbucket / AWS) 
  • Coordination with client and internal team regarding the deliverables expected to be deployed to live / production site.
  • Risk mitigation and roll back scenarios. Accompanied with release documentation and sign off policies
  • Advance knowledge development in Git/ VCS, build phases and going live life cycle
  • Define and evolve existing frameworks for project planning, execution, and release activities 
  • Drive regular project meetings and ensure issues, risks, and actions are tracked and have mitigation and resolution plans in place