5 Amazing operations manager Resume Examples (Updated 2023) + Skills & Job Descriptions

A growing company can develop ever more complex operations, creating the need for an operations manager like yourself. You possess the skills to oversee a variety of aspects of the business, including hiring, training, product management, and more. You scour applicant sites and attend job fairs to find the best talent to invite into the ranks of your company. Managing and hiring staff may have given you invaluable insight into how hiring managers work, but you may still find yourself stumped when it comes to creating your own operations manager resume. As you get ready to look for a new job, you know you will need your resume to reflect your most impressive qualifications in a format that is easy to review and aesthetically appealing. Choosing a resume example from our collection is a great place to start when you need quick and clear guidance for creating yours. If you are stuck on what to include and how, browse our expert tips and advice for the latest trends hiring managers find appealing so you can gain the insight you need to succeed.

Build your resume in 15 minutes

Give yourself the best chance of standing out from the competition!

Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.

START YOUR RESUME NOW

operations manager: Resume Samples & Writing Guide

Professional Summary

A highly motivated and experienced Operations Manager with a strong background in Business Management. Proven ability to develop and implement effective strategies to maximize operational efficiency and effectiveness.

Employment history

Senior Operations Manager, Ernst & Young New York City, New York

March 2014 – Present

Oversee inventory management and control
Identify areas for improvement and develop solutions
Coordinate with vendors and suppliers

Operations Manager, Ernst & Young New York City, New York

August 2013 – February 2014

Analyze customer feedback and develop action plans
Develop and implement strategies for operational efficiency
Develop and implement policies and procedures

Jr. Operations Manager, Oracle Redwood Shores, California

August 2012 – July 2013

Identify areas for improvement and develop solutions
Develop and implement quality control systems
Ensure customer satisfaction

Education

University of California, Los Angeles Anderson School of Management, California

Bachelor of Arts in Business Economics, July, 2012

Skills

Stress Management

Reporting

Planning

Communication

Computer Literacy

Quality Assurance

Risk Management

Documentation

Do you already have a resume? Use our PDF converter and edit your resume.

Build My Resume

Employment history

Lead Operations Manager, McKinsey & Company New York City, New York

August 2019 – Present

Oversee inventory management and control
Develop and implement strategies for operational efficiency
Analyze customer feedback and develop action plans

Operations Manager, Accenture Chicago, Illinois

February 2018 – July 2019

Develop and maintain relationships with customers
Oversee inventory management and control
Manage staff and ensure they are properly trained

Junior Operations Manager, KPMG New York City, New York

August 2017 – January 2018

Ensure customer satisfaction
Manage staff and ensure they are properly trained
Develop and implement policies and procedures

Education

University of California, Los Angeles Anderson School of Management, California

Master of Arts in Business Management, June, 2017

University of California, Los Angeles Anderson School of Management, California

Bachelor of Science in Business Economics, June, 2013

Skills

Adaptability

Financial Management

Collaboration

Written Communication

Strategic Thinking

Technical

Visualization

Innovation

Build My Resume

Professional Summary

A highly experienced Operations Manager with an extensive background in Business Management. Proven track record of success in leading teams, driving process improvement, and establishing successful business strategies.

Employment history

Lead Operations Manager, PwC New York City, New York

December 2008 – Present

Develop and maintain relationships with customers
Ensure customer satisfaction
Analyze customer feedback and develop action plans

Associate Operations Manager, PwC New York City, New York

June 2008 – November 2008

Develop and implement policies and procedures
Identify areas for improvement and develop solutions
Manage day-to-day operations of the business

Junior Operations Manager, McKinsey & Company New York City, New York

November 2007 – May 2008

Monitor customer service standards
Develop and maintain relationships with customers
Monitor and analyze operational performance metrics

Education

Northwestern University Kellogg School of Management, Evanston, Illinois

Accounting Certificate, September, 2007

Skills

Research

Risk Management

Troubleshooting

Presentation

Strategic Thinking

Database Management

Visualization

Troubleshooting

Build My Resume

Employment history

Senior Operations Manager, McKinsey & Company New York City, New York

July 2023 – Present

Monitor and analyze operational performance metrics
Oversee inventory management and control
Identify areas for improvement and develop solutions

Associate Operations Manager, Oracle Redwood Shores, California

July 2022 – June 2023

Analyze customer feedback and develop action plans
Develop and maintain relationships with customers
Identify areas for improvement and develop solutions

Jr. Operations Manager, IBM San Francisco, California

July 2021 – June 2022

Identify areas for improvement and develop solutions
Coordinate with vendors and suppliers
Ensure compliance with applicable regulations and laws

Education

Northwestern University Kellogg School of Management, Evanston, Illinois

Doctor of Science in Business Analytics, May, 2021

Northwestern University Kellogg School of Management, Evanston, Illinois

Bachelor of Science in Accounting, May, 2017

Skills

Computer Literacy

Interpersonal

Leadership

Conflict Resolution

Data Analysis

Quality Assurance

Troubleshooting

Process Improvement

Build My Resume

Employment history

Chief Operations Manager, Microsoft Redmond, Washington

August 2018 – Present

Develop and implement strategies for operational efficiency
Ensure customer satisfaction
Develop and manage budgets

Associate Operations Manager, KPMG New York City, New York

February 2017 – July 2018

Monitor customer service standards
Coordinate with vendors and suppliers
Manage day-to-day operations of the business

Entry Level Operations Manager, KPMG New York City, New York

September 2015 – January 2017

Develop and maintain relationships with customers
Manage day-to-day operations of the business
Analyze customer feedback and develop action plans

Education

University of Texas at Austin McCombs School of Business, Austin, Texas

Bachelor of Arts in Business Economics, July, 2015

Skills

Adaptability

Decision Making

Relationship Management.

Conflict Resolution

Supervisory

Accounting

Data Analysis

Computer Literacy

Use This operations manager Resume Template

Not in love with this template? Browse our full library of resume templates

operations manager Job Descriptions; Explained

If you're applying for an operations manager position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

126

operations manager

Handled phone calls from prospective customers, sold moving and storage over the phone. Handling original sales all the way through the completion of the job.
Management of four moving vehicles and warehouse operations.
Writing and replying to customer emails
product and overall development and testing process

127

operations manager

Corporate communication manager/personnel
On the client servicing front, the face of the company to the client & the channel from onboarding, satisfactory service delivery to account settlement.
Responsible for material handling, timely uploads of creatives & login status of the Release orders.
Monitor event activities to ensure compliance with applicable regulations and laws, the
Maintain records of event aspects, including financial details.satisfaction of participants, and resolution of any problems that arise.

128

operations manager

. Oversee the daily management of all Employers for Aviation operations relative to their respective hub.
2. Conduct training including all safety training and induction of new personnel.
3. Maintain interagency liaison between Employer and military, billeting, airfield management, and air traffic control. Administer all personnel.
4. Monitor daily Safety off Organization aircraft assets and staff. Ensure that all reports been correctly compiled.
5. Ensure reports are been transmitted to the correct recipients. Monitor all aircraft in order to maximize mission effectiveness and cost savings.
6. Liaise with other Employers Business Units. Assist the RM (Ramp Manager) in their duties as needed.
6. Prepare and transmit a daily SITREP to the GM Operations. Ensures Company operations been executed in accordance with the current Task Force Command Operations Orders (OPORD) and Fragmentary Orders (FRAGO). In cooperation with Aviation Management, ensures the flight Contingency Operations (CONOPs – flight plans/routes) and Standard Operating Procedures (SOPs) for Company are been adhered to.

129

operations manager

Responsible for 6 Team Managers and operations cluster productivity
Partner with Team Managers to ensure sales goals are met and quality performance is sustained.
Plans productivity with Team Managers and establish LOB priorities to ensure performance metric achievement.
Involve in developing or revising standard operational and work practices, processes and observe agents and staff performance to ensure compliance with standards
Conduct regular status meeting with each direct report, discuss activities, projects and planning issues, evaluate current level of effectiveness and provide continuous coaching and training.
Establish excellent working relationship with Team Managers and Agents to improve the level of overall service.
Responsible for succession planning to sustain quality performance. Coach, develop and mentor subordinates in establishing and attaining career development goals.

130

operations manager

To liaise with other operational and non-operational departments within Wild Wadi Water Park and Jumeirah Beach Resorts in order to facilitate the overall efficient functioning of the Lifeguard Operations Department
Training middle management in-service and in-charge of recertification of expired licenses.
To organize and implement development training for members of the management team
To manage a portfolio with staff numbers of not higher than 70 colleagues per portfolio (Beaches, Flow rider, Kids Play Structure, Schedule)
To schedule and perform colleagues performance appraisals as stipulated by the performance appraisal procedure
To ensure compliance’s with all financial regulations, accounting procedure and cost control methods liaising with the Accounts Department and the Director of Operations maximum ordering level
To respond to all Major first aid incident and guest queries or complaints in an efficient and professional manner

1 … 24 25 26 27 28 … 132

operations manager Job Skills

For an operations manager position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

Data Analysis
Project Management
Quality Assurance
Database Management
Risk Management
Troubleshooting
Technical
Computer Literacy
Process Improvement
Business Acumen
Financial Management
Visualization
Reporting
Strategic Thinking
Innovation
Documentation
Accounting
Relationship Management
Supervisory
Customer Service.

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

Communication
Interpersonal
Leadership
Time Management
Problem Solving
Decision Making
Critical Thinking
Creativity
Adaptability
Teamwork
Organization
Planning
Public Speaking
Negotiation
Conflict Resolution
Research
Analytical
Attention to Detail
Self-Motivation
Stress Management
Collaboration
Coaching
Mentoring
Listening
Networking
Strategic Thinking
Negotiation
Emotional Intelligence
Adaptability
Flexibility
Reliability
Professionalism
Computer Literacy
Technical
Data Analysis
Project Management
Customer Service
Presentation
Written Communication
Social Media
Troubleshooting
Quality Assurance
Collaboration
Supervisory
Risk Management
Database Management
Training
Innovation
Documentation
Accounting
Financial Management
Visualization
Reporting
Business Acumen
Process Improvement
Documentation
Relationship Management.

How to Improve Your operations manager Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Employment history

Lead Operations Manager, Bain & Company Boston, Massachusetts

June 2019 – May 2022

Coordinate with vendors and suppliers
Identify areas for improvement and develop solutions
Analyze customer feedback and develop action plans

Operations Manager, Ernst & Young New York City, New York

November 2018 – May 2019

Ensure compliance with applicable regulations and laws
Monitor and analyze operational performance metrics
Monitor customer service standards

Entry Level Operations Manager, IBM San Francisco, California

May 2018 – October 2018

Education

Yale School of Management, New Haven, Connecticut

Bachelor of Science in Business Economics, March, 2018

Skills

Reporting

Quality Assurance

Conflict Resolution

Presentation

Risk Management

Strategic Thinking

Business Acumen

Accounting

Unexplained Year Gaps and Missing Job Experiences are a No-no

Gaps in your resume can prevent recruiters from hiring you if you don't explain them.

Key Insights

It's okay to have gaps in your work experience but always offer a valid explanation instead of just hiding it.
Use the gap to talk about positive attributes or additional skills you've learned.
Be honest and straightforward about the gap and explain it using a professional summary.

How to Optimize Your operations manager Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Employment history

Lead Operations Manager, PwC New York City, New York

November 2020 – Present

Co-ordinate with vendors and suppliers
Ensure customer satisfaction
Develop and manages budgets

Associate Operations Manager, Ernst & Young New York City, New York

April 2020 – October 2020

Develop and implement policies and procedurres
Develop and implement strategys for operational efficiency
Manage staffs and ensure they are properlly trained

Jr. Operations Manager, Deloitte New York City, New York

November 2018 – March 2020

Mange staff and ensuer they are properlly trained
Ensue compliance with applicble regulations and laws
Develop and impliment policies and proceduers

Education

University of California, Los Angeles Anderson School of Management, California

Organizational Leadership Certificate, September, 2018

Skills

Professionalism

Coaching

Creativity

Organization

Computer Literacy

Data Analysis

Innovation

Quality Assurance

Avoid Spelling Mistakes and Include your Contact Information

Missing contact information prevents recruiters from understanding you're the best fit for the position.

Key Insights

Make sure you're not missing contact information on your resume. That should include your full name, telephone number and email address.
Make sure to use a professional email address as part of your contact information.
Highlight your contact information and double check that everything is accurate to help recruiters get in touch with you.

operations manager Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an operations manager position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.

Senior Operations Manager
IBM
San Francisco, California

Esteemed Recruitment Team

I am a highly motivated and experienced Operations Manager with 11 years of experience in Business Management. I am excited to apply for the Senior Operations Manager position at IBM, where I am confident that I can contribute to your organization's success.

My life experiences have taught me the importance of hard work, dedication, and collaboration. Whether it was on the work, or just personally, I have always been committed to pursuing my goals with passion and tenacity. I am confident that throughout all of these years I have gained the skills and expertise necessary to succeed in this role and be a great asset for IBM. I am eager to join a team that shares my values and work towards a common goal.

I cannot stress enough how thrilled I am about the chance to join a team of like-minded individuals who share my values and passion for this amazing field. Thank you for considering my application and I hope for the chance to work together.

Bests,
Barry Adams
669-565-8886
adams-barry@yandex.com

Barry Adams

CUSTOMIZE THIS COVER LETTER

Showcase your most significant accomplishments and qualifications with this cover letter.
Personalize this cover letter in just few minutes with our user-friendly tool!

Related Resumes & Cover Letters