Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

Highly motivated professional, providing innovative strategic support and leadership.  Highly skilled in all phases of supervision/management, department organization, communication, and internal support.  Certified Freight Broker Agent with extensive background in  administration, , customer service, and project management.  Expertise in logistics, leveraging education and over 6 years of honorable military service to ensure productivity and profitability. Demonstrate broad-based strengths in all areas of business acumen including:~

Employment history

Operations Director, Herman, Nienow and Weimann. Ignaciostad, New Jersey
Aug. 2018 – Present
  • Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues.
  • Maintain metrics, reports, process documentation, customer service logs, or training or safety records.
  • Negotiate transportation rates or services.
  • Participate in carrier management processes, such as selection, qualification, or performance evaluation.
  • Communicate freight transportation information to customers or suppliers, using transportation management, electronic logistics marketplace, or electronic freight information systems, to improve efficiency, speed, or quality of transportation services.
Upton, Larkin and Murphy. New Reinaldo, Minnesota
Apr. 1983 – Feb. 1996
  • Inspect or test lines or cables, recording and analyzing test results, to assess transmission characteristics and locate faults or malfunctions.
  • Splice cables, using hand tools, epoxy, or mechanical equipment.
  • Drive vehicles over specified routes or to specified destinations according to time schedules, complying with traffic regulations to 
  • Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues.
  • Direct inbound or outbound logistics operations, such as transportation or warehouse activities, safety performance, or logistics quality management.
  • Supervise the work of logistics specialists, planners, or schedulers.ensure that passengers have a smooth and safe ride.
  • Inspect vehicles, and check gas, oil, and water levels prior to departure.


West Sanford University, Malikport, Indiana
Certificate Freight Broker Agent, Feb. 2017


Communication Skills
Logistics and Transportation

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operations director

  • Directed the operations of a multi-departmental organization of 125 employees specializing the vertical process of donated goods for sale to the public.  A for profit business licensed by the Boys and Girls Club and Cancer Cure Foundation.
  • Operations included a 24-truck donation pick-up service stretching from Ventura County to the Mexican border.
  • Developed a scheduling system for the pick-up service that maximized efficiency and reduced over time and fuel costs.  It allowed schedulers to easily determined pick-up dates.  It also increased pick-up volume.
  • Managed processing and distribution center that handled 1 million cubic feet of donation items annually.
  • Trained employees to price second-hand clothing, household items, and furniture items to meet market demand and achieve a comfortable margin and healthy inventory turnover of 6-7 weeks.
  • Managed a 25K sq. ft. retail space, expanding to 3 additional locations for a total of 60K sq. ft. of retail space.  Sales exceeding $7-8 million annually.

operations director

  • Assists upper management in setting goals that promote company growth
  • Oversees daily activity of the team
  • Prepares budgets, schedules, and other organisational reports as needed
  • Provides advice and guidance to other employees
  • Manages team workloads in order to meet goals and deadlines
  • Develops plans to increase efficiency and reduce costs
  • Improves existing systems and policies

operations director

  • Develop or update project plans such as project objectives, systems, schedules, funding, and staffing.
  • Manage recruitment or selection of project personnel.
  • Prepare, develop and manage annual budgets for projects.
  • Create policies or procedures for production, packaging and 

operations director / co-founder

  • Implemented logistics strategy and set up global distribution centres 
  • Optimised supply chain for our omni-channel customers 
  • Negotiated various supply and service agreements, delivering balanced commercial terms & conditions and favorable payment terms.
  • Selected and set up the integration of our Cloud-based ERP system, which links across the business 
  • Implemented systems and process to improve efficiencies and reduce product costs.
  • Responsible for sourcing product and forecasting inventory requirements 

operations director

  • Recommend purchase of new or improved technology, such as automated systems.logistics activities.
  • Ensures customer requirements are met in a timely manner
  • Promotes and enforces safety in the workplace
  • Manages stock and inventory