Andrew Smith

287 Custer Street, Hopewell, PA 00000
(000) 000-0000

Professional Summary

"Innovative, forward-thinking executive offering over 17 years of success in various leadership roles in the areas of Information Technology consulting, customer support, pre-sales engineering, and global business development.  Expert in strategic and tactical planning, client relationship management (CRM), corporate governance, and change management."

"Trustworthy, dependable, responsible Personal Assistant with 5 years of experience providing ongoing support to a notable CEO within the technology industry.  Dedicated, tireless professional with a keen ability to maximize both time and business efficiencies.  Well-organized with in-depth technical knowledge and keen attention to detail."

Employment history

IT Professional, Morar-Leffler. Aufderharmouth, Michigan
Apr. 2018 – Jul. 2018
  • Offering over 17+ years of rich experience with Corps of Signals in Indian Army and excellent track record of management, planning, establishing, operating, teaching and guiding to my team on Information Technology, Networking and operating of all communication media to different areas within Army premises. 
  • Successfully handled and operate well versed with Information technology, management and hands on experience in installation, integration, deployments, operation, monitoring, security, maintenance and troubleshooting of various web servers, IT asset  including networking, cloud computing and office work.
  • Converse with customers to determine details of equipment problems.
  • Reassemble machines after making repairs or replacing parts.
  • Travel to customers' stores or offices to service machines or to provide emergency repair service.
  • Reinstall software programs or adjust settings on existing software to fix machine malfunctions.
  • Advise customers concerning equipment operation, maintenance, or programming.
  • Assemble machines according to specifications, using hand or power tools and measuring devices.
  • Test new systems to ensure that they are in working order.
  • Operate machines to test functioning of parts or mechanisms.
  • Maintain records of equipment maintenance work or repairs.
  • Install and configure new equipment, including operating software or peripheral equipment.
  • Skilled in ensuring that the general Cyber Policy of the organization in security matters has been implemented.
  • Maintain parts inventories and order any additional parts needed for repairs.
  • Update existing equipment, performing tasks such as installing updated circuit boards or additional memory.
  • Align, adjust, or calibrate equipment according to specifications.
  • Test components or circuits of faulty equipment to locate defects, using oscilloscopes, signal generators, ammeters, voltmeters, or special diagnostic software programs.
  • Repair, adjust, or replace electrical or mechanical components or parts, using hand tools, power tools, or soldering or welding equipment.
  • Complete repair bills, shop records, time cards, or expense reports.
  • Disassemble machines to examine parts, such as wires, gears, or bearings for wear or defects, using hand or power tools and measuring devices.
  • Clean, oil, or adjust mechanical parts to maintain machines' operating efficiency and to prevent breakdowns.
  • Enter information into computers to copy programs from one electronic component to another or to draw, modify, or store schematics.
  • Read specifications, such as blueprints, charts, or schematics, to determine machine settings or adjustments.
  • Lay cable and hook up electrical connections between machines, power sources, and phone lines.
  • Analyze equipment performance records to assess equipment functioning.
  • Fill machines with toners, inks, or other duplicating fluids.
  • Train new repairers.
  • Calibrate testing instruments.

Personal Assistance, Dietrich, Heathcote and Quitzon. West Eunamouth, Vermont
May. 2002 – Mar. 2008
  • Manage and maintain executives' schedules.
  • Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.
  • Answer phone calls and direct calls to appropriate parties or take messages.
  • Process payroll information.
  • Attend meetings to record minutes.
  • Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees and boards of directors.
  • Compile, transcribe, and distribute minutes of meetings.
  • Greet visitors and determine whether they should be given access to specific individuals.
  • Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution.
  • Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.
  • File and retrieve corporate documents, records, and reports.
  • Set up and oversee administrative policies and procedures for offices or organizations.
  • Make travel arrangements for executives.
  • Open, sort, and distribute incoming correspondence, including faxes and email.
  • Prepare responses to correspondence containing routine inquiries.
  • Prepare agendas and make arrangements, such as coordinating catering for luncheons, for committee, board, and other meetings.
  • Coordinate and direct office services, such as records, departmental finances, budget preparation, personnel issues, and housekeeping, to aid executives.
  • Provide clerical support to other departments.
  • Supervise and train other clerical staff and arrange for employee training by scheduling training or organizing training material.
  • Interpret administrative and operating policies and procedures for employees.
  • Meet with individuals, special interest groups and others on behalf of executives, committees and boards of directors.
  • Review operating practices and procedures to determine whether improvements can be made in areas such as workflow, reporting procedures, or expenditures.
  • Use computers for various applications, such as database management or word processing.
  • Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
  • Create, maintain, and enter information into databases.
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Complete forms in accordance with company procedures.
  • Maintain scheduling and event calendars.
  • Schedule and confirm appointments for clients, customers, or supervisors.
  • Make copies of correspondence or other printed material.
  • Locate and attach appropriate files to incoming correspondence requiring replies.
  • Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
  • Coordinate conferences, meetings, or special events, such as luncheons or graduation ceremonies.
  • Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports.
  • Arrange conference, meeting, or travel reservations for office personnel.
  • Open, read, route, and distribute incoming mail or other materials and answer routine letters.
  • Provide services to customers, such as order placement or account information.
  • Conduct searches to find needed information, using such sources as the Internet.
  • Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.
  • Develop or maintain internal or external company Web sites.
  • Establish work procedures or schedules and keep track of the daily work of clerical staff.
  • Prepare and mail checks.
  • Manage projects or contribute to committee or team work.
  • Mail newsletters, promotional material, or other information.
  • Order and dispense supplies.
  • Learn to operate new office technologies as they are developed and implemented.
  • Supervise other clerical staff and provide training and orientation to new staff.

Education

East Sporer, Lake Tressa, Missouri
Diploma in Information Technology, Information Technology, Feb. 2013
East Florida University, Lefflerbury, Arkansas
Bachelor of Science, Physics, Chemistry, Mathematics, Feb. 2004
The Florida College, Port Isiahfort, Texas
10+2 Science, Science, Nov. 1999

Skills

Office Administrator
Security Officer
Personal Assistance
Networking
Cyber Security

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