Use This TemplateAndrew Smith
Phone:
(000) 000-0000
Email:
[email protected]
Address:
287 Custer Street, Hopewell, PA 00000
Professional Summary
4 years of experience of working as a full time Business Analyst with full involvement in project management that includes Requirements Gathering, Requirements Analysis, Project Documentation, Project Tracking and Project Deployment. Good communication, Convincing skills, leadership and negotiation skills and experience in Team handling.
Domain Expertise includes: eCommerce, Healthcare, Learning Management Systems, Travels, Bookings, and more.
Domain Expertise includes: eCommerce, Healthcare, Learning Management Systems, Travels, Bookings, and more.
Education
Sep. 2015
B.Tech: IT
- Roberts Academy - Beierchester, Connecticut
Employment history
Sep. 2019 – Present
North Montymouth, Iowa
Sr. IT Business Analyst, Schoen, Schaden and Heidenreich
1. Handling the team and providing training.
2. Client Interaction and requirements Gathering through chat/call/inperson meeting.
3. Creating documents like BRS /SOW and project Cost Estimation.
4. Understanding the issues of the client's industry and suggesting the best solutions to them.
5. Generating Revenue & projects and closing deals with International Clients.
6. Communicating the requirements of the clients with the Technical teams.
7. Providing Work updates to the clients on Weekly basis.
8. Perform Gap Analysis and maintain reports to keep a check on the work to ensure project is on track and within scope as well.
9. Ensuring that client's release the payments according to the Milestones given.
10. Managing the Change requests.
11. Support deliverables management, support deliverable approval process.
12. Perform Testing(Manual, UAT) before delivering the project
13. Timely Followups with the warm Leads.
14. Maintaining Friendly relationships with the existing clients.
2. Client Interaction and requirements Gathering through chat/call/inperson meeting.
3. Creating documents like BRS /SOW and project Cost Estimation.
4. Understanding the issues of the client's industry and suggesting the best solutions to them.
5. Generating Revenue & projects and closing deals with International Clients.
6. Communicating the requirements of the clients with the Technical teams.
7. Providing Work updates to the clients on Weekly basis.
8. Perform Gap Analysis and maintain reports to keep a check on the work to ensure project is on track and within scope as well.
9. Ensuring that client's release the payments according to the Milestones given.
10. Managing the Change requests.
11. Support deliverables management, support deliverable approval process.
12. Perform Testing(Manual, UAT) before delivering the project
13. Timely Followups with the warm Leads.
14. Maintaining Friendly relationships with the existing clients.
Jan. 2019 – Feb. 2019
Croninborough, Nevada
Business Analyst, Schroeder, Jenkins and Kunde
1. Identifying clients through online platforms.
2. Create winning proposals, presentations and pitch decks.
3. Preparing business models, flowcharts, and diagrams
4. Communication between the Client and the Technical teams.
5. Strong analytical skills, ability to identify problems, research issues, and provide solutions.
6. Creating documents like BRS /SOW and project Cost Estimation.
7. Publishing documentation in the format required for project delivery. 8. Generating Revenue & projects and closing deals with International Clients.
9. Technical Recommendation and Testing.
2. Create winning proposals, presentations and pitch decks.
3. Preparing business models, flowcharts, and diagrams
4. Communication between the Client and the Technical teams.
5. Strong analytical skills, ability to identify problems, research issues, and provide solutions.
6. Creating documents like BRS /SOW and project Cost Estimation.
7. Publishing documentation in the format required for project delivery. 8. Generating Revenue & projects and closing deals with International Clients.
9. Technical Recommendation and Testing.
Dec. 2015 – Aug. 2016
New Malisashire, Mississippi
Strategy Executive-Project Management, Runolfsdottir-Herzog
Skills
Business Analysis
Experienced
Team Handling
Experienced
Client Acquisition
Experienced
Project Management
Experienced
Professional Summary
Solutions driven professional and detail-oriented problem-solver who leverages strong organization and planning skills to deliver results. A career marked by a consistent record of working successfully in high impact technology projects and facilitating corporate growth through effective alignment of technology operations with business strategic goals.
Skills
Employment History
IT Business Analyst, Thompson, Glover and Bechtelar. South Concepciontown, Vermont
Jan. 2018 – Present
- Gathered and organized information on problems or procedures.
- Analyzed data gathered and developed solutions or alternative methods of proceeding.
- Conferred with personnel concerned to ensure successful functioning of newly implemented systems or procedures.
- Developed and implemented records management program for filing, protection, and retrieval of records, and assured compliance with program.
- Reviewed forms and reports and conferred with management and users about format, distribution, and purpose, and to identify problems and improvements.
- Documented findings of study and prepared recommendations for implementation of new systems, procedures, or organizational changes.
- Interviewed personnel and conducted on-site observation to ascertain unit functions, work performed, and methods, equipment, and personnel used.
- Prepared manuals and trained workers in use of new forms, reports, procedures or equipment, according to organizational policy.
- Designed, evaluated, recommended, and approved changes of forms and reports.
- Planned study of work problems and procedures, such as organizational change, communications, information flow, integrated production methods, inventory control, or cost analysis.
Application Support Analyst, Herman-Grady. East Cedrick, Georgia
Dec. 2013 – Mar. 2014
- Analyzed and resolved issues by researching and determining the root cause
- Developed test scripts, conducted unit tests, documented and resolved discrepancies resulting in zero defects in production
- Reported, tracked and determined priority of reported bugs based on sprints
- Developed test scripts to automate manual repeatable time intensive tasks and provided this to system test teams for quality assurance (QA) validation purposes
- Performed data fixes for company applications on a daily basis to resolve daily issues
- Worked with variations of Microsoft SQL Server (Stored Procedures, ad-hoc queries, and SSIS)
- Responsible for data merges and configuration of servers and systems during a company sale of a store or franchise buyback
- Debugged test failures, worked closely with the software development team and reported software bugs
Technical Support Analyst, Stiedemann Group. Emeliachester, Oklahoma
Aug. 2011 – Feb. 2012
- Gathered, analyzed, reviewed, categorized, and oversaw ticket assignments for technical support, ensuring referral to appropriate levels of service
- Implemented methodologies to improve first call resolution, managed customer perceptions, and built strong internal relationships
- Escalated training as needed based on consultation with users and understanding of technology, including FAQS, knowledge-based articles, and job aids to assist users electronically
- Applied business/technical support concepts to analyze application problems and resolve complex issues that had strategic impact
Command Center Analyst, Hansen, Yundt and Walker. South Marvin, Montana
Jun. 2010 – Apr. 2011
- Conducted analysis and created reports to support business objectives
- Produced effective and clear documentation of programs and processes
- Proactively engaged business partners on issues impacting the customer experience
- Managed real-time staffing to maintain high level of productivity and meet service level goals
- Monitored non-phone activity to ensure adherence to schedules
Contractor, Labadie-Wilkinson. East Allie, Hawaii
May. 2005 – Jun. 2005
- Conducted test-runs on various Hewlett Packard-manufactured hardware, including servers, computers, and printers
- Documented reports on detected errors
- Assisted in the assembly of electronic parts
Education
The Wolff University, Blythefurt, Illinois
Associate of Applied Science, IT Networking & Information Security, Oct. 2009
Glover Academy, Lefflermouth, Hawaii
Bachelor of Science, Electrical Engineering, Nov. 2007
Technologies
Microsoft SQL Server Suite
Microsoft Visual Studio
Microsoft Office Suite
Microsoft OneDrive
JIRA
Confluence
ServiceNow
Oracle Business Intelligence
AGILE Software Development
Slack
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More Job Descriptions for it business analyst Resumes
1
sr. it business analyst
- Experience Leading Business Analysis process through the SDLC
- Consult with business unit management and personnel to identify and document business needs and objectives, current operational procedures, problems, input and output requirements, data scope, usage, formatting, and security requirements
- Assist the development and QA teams as needed through development and/or configuration of the system to be delivered.
- Study technology / methodology business problems and recommend improvements
- Analyze business functions in order to develop new or modified information processing systems through gathering system requirements and documenting by using a Functional Specification Document (FSD).
2
it business analyst
- Involved in pre-sales and post-sales
- Requirement Analysis and requirement gathering
- Liaison between development teams and clients
- Documentation – SRS, BRD, RFQ, Project Manuals
- Client UAT – User Acceptance Testing
3
it business analyst
- Gathered and organized information on problems or procedures.
- Analyzed data gathered and developed solutions or alternative methods of proceeding.
- Conferred with personnel concerned to ensure successful functioning of newly implemented systems or procedures.
- Developed and implemented records management program for filing, protection, and retrieval of records, and assured compliance with program.
- Reviewed forms and reports and conferred with management and users about format, distribution, and purpose, and to identify problems and improvements.
- Documented findings of study and prepared recommendations for implementation of new systems, procedures, or organizational changes.
- Interviewed personnel and conducted on-site observation to ascertain unit functions, work performed, and methods, equipment, and personnel used.
4
it business analyst
- Coordinated end-to-end requirements process: planning, elicitation, analysis, documentation, communication, and management of the business requirements in accordance with specific project gates and methodology by working closely with developers, architect team, test team, and vendors.
- Negotiated project scope change requests with management and adjusts plans to meet commitments by coordinating regular project status meetings.
- Served as liaison between business units, coordinating projects and cross-functional teams, and managing operations to provide comprehensive support and expert guidance to all end-users and stakeholders.
- Ensured a high-quality standard of deliverables is met, end-to-end, from requirements gathering through post-implementation review by analyzing, and preparing multiple documents including request for proposal (RFP), business requirements document (BRD).
- Worked closely with client partners to ensure that the client business and campaign plan is developed and monitored. At the same time, coordinated 95% of product completion in line with the company roadmap.
- Identified, analyzed, and recommended standard processes, tools, and artifacts to be used by all projects for user acceptance testing and business Implementation through training and documentation.
5
it business analyst/ shadowing scrum master
- Gathering and documenting requirements
- Stakeholder analysis
- Organizing and conducting workshops and interviews
- Developing BRD (Business Requirements Document)
- Follow company compliance requirements
- Sprint planning, Sprinting, Sprint Retrospective
- Facilitate mandatory Scrum meetings
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