Use This TemplateAndrew Smith
Phone:
(000) 000-0000
Email:
[email protected]
Address:
287 Custer Street, Hopewell, PA 00000
Professional Summary
Enthusiastic and ambitious customer service specialist with wide-spread transferable skills in management, sales, and operations. Exceptional ability to connect with people and understand their wants, needs, and desires and delivering legendary service on every interaction.
Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction. Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention. Actively seeking a customer service director role where I can utilize my education and experience to add immediate value to an organization.
Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction. Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention. Actively seeking a customer service director role where I can utilize my education and experience to add immediate value to an organization.
Employment history
May. 2017 – Jun. 2017
Chiview, Colorado
Inbound Sales Representative, Smith and Sons
Working at Triton Technologies consisted of handling inbound calls from customers interested in merchandise from televised Ads, and commercials. I would also sell the customers additional items to fit the needs of the original product of interest.
- Provide assistance for customers with special billing requests.
- Promote company products, services, and savings plans when appropriate.
- Resolve customer complaints or answer customers' questions regarding policies and procedures.
Sep. 2016 – Oct. 2016
Marvinburgh, New Jersey
Retentention Spealist, Beahan-Cole
- Provide assistance for customers with special billing requests.
- Resolve customer complaints or answer customers' questions regarding policies and procedures.
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Determine charges for services requested, collect deposits or payments, or arrange for billing.
Education
Sep. 2014
Culinary Arts/Nutrition: Buisness Managment/Hospitality
- The Heidenreich Institute - Schuppeburgh, California
Skills
Telecommunications
Experienced
Customer Care
Experienced
Sales
Experienced
Professional Summary
Candidate with Bachelors Degree and 5+ years in child care situation seeks a position in a public day care/pre-school program. Adept at creating and incorporating lessons through song, art and physical play while developing both gross and fine motor skills. Possesses enthusiasm and passion for children and their unique learning/social needs. Excellent communications skills, creative drive, patience, and humor. Adept at employing tablet technology in the development of basic skills necessary for future success in kindergarten and beyond.
Employment history
Inbound Sales Representative, Hyatt, Sipes and Bailey. West Rick, Virginia
Feb. 2020 – Present
Responsibilities included:
- Explain products or services and prices and demonstrate use of products.
- Answer questions about product features and benefits.
- Enter orders into computers using company based coding.
- Build rapport with customer to affiliate them with best packaging and pricing.
- Persuade them to purchase merchandise or services.
- Receive over the phone payments by debit, credit, or checking account information.
Patient Experience Manager, Lockman, Hayes and Conn. Leightown, Arkansas
May. 2017 – Jul. 2017
Responsibilities include:
- Implement and maintain satisfaction program concerning hospital cleanliness.
- Resolve problems concerning patient complaints.
- Modify and utilize audit information to ensure company and hospital compliance.
- Maintain metrics, reports, process documentation, customer service logs, or training or safety records.
- Collaborate with other departments to maintain patient satisfaction across all sectors.
- Train and supervise hourly staff, as well as managers, of satisfaction program and ensure it is being implemented.
- Report statistical data, opportunities, and successes with hospital executives.
Float, Runolfsdottir, Sporer and Gusikowski. MacGyvermouth, California
Nov. 2011 – Dec. 2011
Responsibilities included:
- Maintain a safe play environment.
- Communicate with children's parents or guardians about daily activities, behaviors, and related issues.
- Keep records on individual children, including daily observations and information about activities, meals served, and medications administered.
- Create developmentally appropriate lesson plans.
- Help children with homework and school work.
- Organize and participate in recreational activities and outings, such as games and field trips.
Education
West Pennsylvania Institute, New Wilton, Indiana
Bachelor of Science, Education/Psychology, Mar. 2012
South North Carolina Academy, Wanside, West Virginia
Associate of Science, Early Childhood Education, Jan. 2009
Skills
Time Management
Experienced
Organization
Experienced
Engaging Personality
Experienced
Classroom Management
Experienced
Communication with parents and coworkers
Experienced
Andrew Smith
Phone:
(000) 000-0000
Email:
[email protected]
Address:
287 Custer Street, Hopewell, PA 00000
Professional Summary
Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction. Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention. Actively seeking a customer service director role where I can utilize my education and experience to add immediate value to an organization.
Employment history
Apr. 2019 – Oct. 2019
Emilville, Kansas
Inbound Sales Representative, Keeling Inc
Working as a sales representative broadens my questioning capability, and widens my vocabulary in terms of formal questioning. Also learned to meet quotas calculate and quote charges for services such as long-distance connections.
Mar. 2017 – Aug. 2017
East Charlene, Vermont
Customer service Representative, Anderson-Stiedemann
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.Resolve customer complaints or answer customers' questions regarding policies and procedures.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Education
Dec. 2015
Bachelor of Science: Travel Management
- South Romaguera - Bayerland, Maine
Skills
Customer Service
Expert
Decision Making
Experienced
Ability to Work Under Pressure.
Skillful
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More Job Descriptions for :
1
inbound sales representative
- Answer and manage high volume inbound phone calls and provide response to all maintaining high quality of services and performance standards
- Assist customers with all knowledge on products and services and prepare bills
- Coordinate with customers and avoid any discontinuation from his or her end
- Stay professionally motivated to your sale goal
- Aim to increase sales each day
- Go about each call accordingly
2
inbound sales representative
- Communicate with customers via phone, email and chat
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer’s needs.
- Data entry in various platforms
- Strong in networking, negotiation and logical thinking
- Understand how to prfioritize and have the ability for multi tasking
3
inbound sales representative
- Enter orders into computers using company based coding.
- Build rapport with customer to affiliate them with best packaging and pricing.
- Persuade them to purchase merchandise or services.
- Receive over the phone payments by debit, credit, or checking account information.
4
inbound sales representative
- Build relationship with the customers through quality customer service
- Ensures orders are accurate, achieve 100% customer satisfaction by providing excellent customer service and substantially contribute to the company’s sales volume goals
- Promote and sell new and current products and pricing information
- As an inbound sales representative, I worked with customers that would call into the company asking questions about machines, and customers looking to buy. I sold machines over the phone. This job was primarily selling.
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