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More Job Descriptions for :
1
help desk administrator
- Create and manage Office 365 accounts as well as distribute licenses.
- Create and manage users on the Active Directory and relevant remote desktop applications.
- Manage and migrate users onto the domain.
- Assess and solve tickets on I.T Help Desk & escalate if necessary.
- Resetting passwords of users (both O365 & AD).
- Answer user inquiries regarding computer software or hardware operation to resolve problems.
- Oversee the daily performance of computer systems.
2
help desk administrator
- Creating external tickets with companies such as Dell or Microsoft to solve issues.
- Archiving users.
- Delegating accounts.
- Standard troubleshooting.
3
help desk administrator
- Remotely assisting users.
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