Use This TemplateAndrew Smith
Professional Summary
A organized, experience manager that has the strong administrative and public relation skills need to bring positive growth and development to a growing company.
Retain a positive demeanor while using strong administrative leadership, verbal and written communication skills to achieve highest quality of customer satisfaction
Employment history
Client Services, Beer, Wunsch and Stamm. West Kelvinborough, Indiana
Jul. 2019 – Present
- Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones.
- Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment.
- Monitor personnel or equipment locations and utilization to coordinate service and schedules.
Assistant Manager, Turcotte LLC. East Cyrusmouth, New Jersey
Jul. 2015 – Oct. 2015
- Ensure that business meets and exceeds all standards set by company, are being practiced on a daily.
- Conflict resolution; ensure all conflicts that may accrue are resolved with the highest level of customer service.
- Use profit and loss software to monitor sales, forecast sales and compare sales to the other businesses within the region.
- Generate reports used to control inventory as well as scheduling.
Assistant Coordinator, Ryan LLC. South Alphonsoville, Connecticut
Aug. 2013 – Sep. 2013
- Establish and maintain positive working relationships with students, parents, staff members and, administrators.
- Use computers for various applications, such as database management or word processing.
- Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
- Perform administrative tasks, such as trouble shooting computer related problems, data entry and installation of new software and or PC's.
- Create developmentally appropriate lesson plans.
Assistant Manager, Senger-Jacobs. Cletusside, Rhode Island
Apr. 2007 – Jul. 2008
- Maintain records, equipment, and facilities in an effective and efficient manner.
- Ensure that business meets and exceeds all standards set by company, are being practiced on a daily.
- Conflict resolution; ensure all conflicts that may accrue are resolved with the highest level of customer service.
- Use profit and loss software to monitor sales, forecast sales and compare sales to the other businesses within the region.
Education
Northern Jenkins, Lake Lieselotte, North Carolina
ComTia A++, Information Technology, Present
East New Hampshire Academy, North Suzan, Wisconsin
Business Management, Mar. 2002
North Schaefer, Dorifort, Wisconsin
High School Diploma, General studies, Nov. 1997
Personal info
Phone:
(000) 000-0000
Email:
[email protected]
Address:
287 Custer Street, Hopewell, PA 00000
Skills
Customer Service
Client Engagement
Team player
Problem Solving
Software installation
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More Job Descriptions for client services Resumes
1
client services
- Answer calls recieced by customers.
- Assist customers with any issues concerning their cable,internet or phone lines.
- Reboot services such as cable, internet and phone lines both mobil and land.
- Create reports on all calls recieved.
- Respond to any emails regarding GTA services.
- Attend weekly trainings to better imorpove both knowledge and customer care services.
- Train individuals who are new to the company.
2
client services
- Working with clients to identify computer issues and help solve them•Logging and keeping records of clients queries•Configuration of fiber devices and ADSL•Systems monitoring and fact-finding•Analyzing call logs to spot common trends and underlying issues
- Working with Hosted servers and resolve issues.
- Handle fixed wireless network problems and line congestion.
- Answer customer calls, collect information on pest related issues customers are having, calculate and quote price of services and schedule for a technician to complete a specific pest treatment that most effectively resolves customer’s pest issues
3
client services
- Handle all customer inquiries on collections, deliveries and costing
- Prepare manifests showing freight weights, transmitting data to destinations.
- Schedule and collect customer payment for services
- Assist technicians with directions and specific details about each client’s pest treatment
4
client services
- assisting clients with adding on testing
- calling stat results
- assisting clients with reference testing
- sending reports once finalized
- resending finalized reports to providers offices
5
client services
- Determine and explain policy contract provisions for each type of insurance to customers.
- Operate office equipment, such as fax machines, copiers, or data systems.
- Shop duties such sweep, mop, maintain a clean environment as well as clean supplies.
- Maintain laundry
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