Use This TemplateProfessional Summary
- Solutions-focused and result oriented professional with 5 years of a successful career with diverse roles distinguished by commended performance and proven results.
- Currently associated with Accenture as a DV360 [Display & Video 360] aka DBM [DoubleClick Bid Manager] subject matter expert and involved in all activities related to Digital Marketing and troubleshooting issues within DV360.
- Programmatic Media Buying Strategist and RTB Senior Specialist.
- Excellent interpersonal, communication and organizational skills with proven abilities in team management and planning.
Employment history
Business Operations Analyst, Sipes LLC. Numbersport, Iowa
Apr. 2018 – Present
Working on a project for DoubleClick Bid Manager (DSP) at Google Onsite in Hyderabad, India as a Programmatic Media Buying Strategist & Double Click Bid Manager Specialist.
- Handling internal consults for in-depth troubleshooting, collaborating and working with several internal teams. Continuously sharing insights on process improvement and provide risk analysis for possible changes.
- Assisting Account/ Campaign Managers for developing, implementing and managing marketing Campaigns. Troubleshooting the client's campaigns On Online Advertiser, Reviewing and analyzing the campaign performance.
- Suggesting best practices to clients to improve the campaign performance. Provide custom based reports to clients highlighting various factors affecting campaign performance. (Inventory availability reports, Pixel load reports, Floodlight and Conversion reports etc).
- Creating and optimizing the ad campaigns based on client’s requirement. Working with major clients and other different clients using Display & Video 360.
- Analyze online statistics and identify areas & suggest clients to optimize online marketing performance.
- Helping Campaign Managers/Account Managers to programmatically buy the media as per their Campaign requirements.
- Carry out the general quantitative and qualitative research and produce reports and then use them to recommend clients to improve the effectiveness of the campaigns.
- Implement, review, QA the creative tags and assets and troubleshoot all Creative Ad related issues.
- Troubleshoot all complex issues related to billing, campaigns performance, creatives within DBM.
- Cross Product knowledge : Campaign Manager [DCM], Google Ads.
Senior Associate, Toy-Langworth. Ritchieport, North Dakota
Jan. 2014 – Apr. 2014
- Search and Rescue Associate - Blended Process.
- Semi Voice - Escalation Emails and Calls.
- Assisting customers with any troubles or inquiries that they might have related to the products purchased/displayed.
- Understood customer requirements and provided appropriate clarifications and solutions.
- Delivered prompt and professional solutions for customer inquiries via direct phone, email, online chat etc.
- Worked within various teams to ensure outstanding customer service is provided.
Education
Larson College, South Dannieburgh, Kansas
Master of Science, Digital System and Computer Electronics., Apr. 2016
East Goldner, West Palmashire, Nevada
Bachelor of Science, Electronics and communication Engineering, Oct. 2012
Von Academy, Lake Santina, Oregon
High School Diploma, Intermediate (MPC), Feb. 2008
East Maine Institute, Medhurstmouth, Michigan
High School Diploma, ICSE, Feb. 2006
Accomplishments
Languages
English
Hindi
Telugu
Skills
Programmatic Media Buying Strategist and RTB Senior Specialist.
Campaign Manager (CM) and Trafficking
M.S Excel
Google DSP (Display and Video 360)
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More Job Descriptions for business operations analyst Resumes
1
business operations analyst
- Handling internal consults for in-depth troubleshooting, collaborating and working with several internal teams. Continuously sharing insights on process improvement and provide risk analysis for possible changes.
- Assisting Account/ Campaign Managers for developing, implementing and managing marketing Campaigns. Troubleshooting the client’s campaigns On Online Advertiser, Reviewing and analyzing the campaign performance.
- Suggesting best practices to clients to improve the campaign performance. Provide custom based reports to clients highlighting various factors affecting campaign performance. (Inventory availability reports, Pixel load reports, Floodlight and Conversion reports etc).
- Creating and optimizing the ad campaigns based on client’s requirement. Working with major clients and other different clients using Display & Video 360.
- Analyze online statistics and identify areas & suggest clients to optimize online marketing performance.
- Helping Campaign Managers/Account Managers to programmatically buy the media as per their Campaign requirements.
- Carry out the general quantitative and qualitative research and produce reports and then use them to recommend clients to improve the effectiveness of the campaigns.
2
business operations analyst
- Review and moderate content on Social Media networking platform as per the internal standard policy guidelines safeguarding users from a bad user experience
- Analyze, organized, consolidate and visualize large amounts of data from multiple sources in order to identify trends and opportunities that drive operational improvements, such as content review accuracy and policy changes on the platform
- Handled escalations for the Appeal Queue and simultaneously educating the business advertisers on policies to help them tailor better content
- Communicate timely progress to internal and external stakeholders, including the ability to synthesize feedback and pre-identify and proactively act on scam trends
- Present ideas via reports and presentations, outline findings and make recommendations for improvements
- Participated in the testing and launch of new tools and provided helpful insights to make it more efficient for the reviewers to us.
3
business operations analyst
- Working as UK Exports Order Management analyst which includes managing Stock transfer Order, US Export Orders, Europe Export Orders and UK Export Orders, South Africa export orders, Australia Export orders.
- Working on SAP transactions VA01, VA02, VA03, ME21N, ME22N, MMBE, VF01, VF02, YUKSDMD_AV, ZSDSLSL_AVA_STOCK, VA14L, VL10G, VL10A and VL02N.
- Experience in ZOR, ZPEU, ZPRE order creations via VA01, Stock Transport Orders (STO’s) for rebalancing stock from one warehouse to another.
- Worked with demand planners for creating STO orders directly via TLB (Transport Load Builder).
4
business operations analyst
- Gap Analysis and support data collection across cross-departmental business operations – Production Line.
- Applying Process Improvement Methodologies – Six Sigma.
- Delivered efficient analytical solutions including:
- Implement, review, QA the creative tags and assets and troubleshoot all Creative Ad related issues.
5
business operations analyst
- Review and take action on social media content with high quality & accuracy as per the internal standard policy guidelines safeguarding users from a bad user experience and thereby preserving the users trust on the platform.
- Communicate timely progress to internal and external stakeholders, including the ability to synthesize feedback and pre-identify and proactively act on scam trends.
- Analyze, organized, consolidate and visualize large amounts of data from multiple sources in order to identify trends and opportunities that drive operational improvements, such as content review accuracy and policy changes on the platform.
- Coached and mentored new reviewers to have the best knowledge about the policies.
- Informed the team about the daily and weekly updates and also provided feedback to the reviewers to improve their client experience.
- Present ideas via reports and presentations, outline findings and make recommendations for improvements.
- Communicate results of technical analysis with non-technical partners.
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