Use This TemplateProfessional Summary
Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction. Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention.
Positive, hardworking, hands-on leader with experience managing restaurant operations at high-end establishments. Adept at leading both back of house and front of house employees ensuring the highest standards of customer service and food quality. Expert in the areas of scheduling, inventory management, food, labor, and supply costing, and food safety policies and guidelines.
Outgoing bartender with a creative flair offering several years of experience serving alcoholic and non-alcoholic drinks to restaurant patrons. Advanced knowledge of POS systems, inventory management, bar equipment usage and maintenance, and standard drink recipes. High energy, reliable professional with strong customer service skills and keen attention to detail dedicated to providing exceptional customer service at every interaction.
Positive, hardworking, hands-on leader with experience managing restaurant operations at high-end establishments. Adept at leading both back of house and front of house employees ensuring the highest standards of customer service and food quality. Expert in the areas of scheduling, inventory management, food, labor, and supply costing, and food safety policies and guidelines.
Outgoing bartender with a creative flair offering several years of experience serving alcoholic and non-alcoholic drinks to restaurant patrons. Advanced knowledge of POS systems, inventory management, bar equipment usage and maintenance, and standard drink recipes. High energy, reliable professional with strong customer service skills and keen attention to detail dedicated to providing exceptional customer service at every interaction.
Employment history
Customer Service, Bruen Group. Lake Madeleine, Vermont
Aug. 2019 – Sep. 2019
Manage the flow of people within the festival, collaborating with the management and coordination of the event.
Check the needs of the artists through careful preparation of food and beverage.
Check the needs of the artists through careful preparation of food and beverage.
Bartender, Harvey-Oberbrunner. North Tyishafurt, Delaware
Jun. 2019 – Jul. 2019
- Collect money for drinks served.
- Check identification of customers to verify age requirements for purchase of alcohol.
- Clean glasses, utensils, and bar equipment.
- Balance cash receipts.
- Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws.
- Serve wine, and bottled or draft beer.
- Clean bars, work areas, and tables.
- Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks.
- Plan, organize, and control the operations of a cocktail lounge or bar.
- Supervise the work of bar staff and other bartenders.
Bar Manager, Hickle, Fay and O'Connell. Shanahanfurt, Massachusetts
Mar. 2019 – Apr. 2019
- Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.
- Prepare or serve menu items, such as sandwiches or salads.
- Provide customers with product details, such as coffee blend or preparation descriptions.
- Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities.
- Train or instruct employees in job duties or company policies or arrange for training to be provided.
Customer Service, Botsford Inc. West Carlton, New Hampshire
Dec. 2018 – Jan. 2019
- Perform clerical duties such as typing, proofreading, and sorting mail.
- Update directory information.
- Resolve customer complaints or answer customers' questions regarding policies and procedures.
- Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
- Evaluate employees' job performance and conformance to regulations and recommend appropriate personnel action.
- Analyze financial activities of establishments or departments and provide input into budget planning and preparation processes.
Bar Manager, Rempel, Metz and Turner. Sanfordmouth, South Dakota
May. 2018 – Jun. 2018
- Collect money for drinks served.
- Check identification of customers to verify age requirements for purchase of alcohol.
- Balance cash receipts.
- Clean glasses, utensils, and bar equipment.
- Attempt to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons.
- Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws.
- Serve wine, and bottled or draft beer.
- Take beverage orders from serving staff or directly from patrons.
- Clean bars, work areas, and tables.
- Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks.
- Plan, organize, and control the operations of a cocktail lounge or bar.
- Supervise the work of bar staff and other bartenders.
- Plan bar menus.
- Create drink recipes.
Bartender, Schoen-Bruen. Sanfordfort, Wisconsin
May. 2013 – Apr. 2015
- Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.
- Provide customers with product details, such as coffee blend or preparation descriptions.
- Receive and process customer payments.
- Set up or restock product displays.
- Take customer orders and convey them to other employees for preparation.
- Take out garbage.
- Clean or sanitize work areas, utensils, or equipment.
- Order, receive, or stock supplies or retail products.
- Stock customer service stations with paper products or beverage preparation items.
- Serve food, beverages, or desserts to customers in such settings as take-out counters of restaurants or lunchrooms, business or industrial establishments, hotel rooms, and cars.
- Prepare bills for food, using cash registers, calculators, or adding machines, and accept payment or make change.
- Balance receipts and payments in cash registers.
- Wrap menu item such as sandwiches, hot entrees, and desserts for serving or for takeout.
- Serve salads, vegetables, meat, breads, and cocktails, ladle soups and sauces, portion desserts, and fill beverage cups and glasses.
- Brew coffee and tea, and fill containers with requested beverages.
- Arrange reservations for patrons of dining establishments.
- Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment.
- Weigh, grind, or pack coffee beans for customers.
Customer service, Koch, Hintz and Legros. Jeannettamouth, Maine
Sep. 2012 – Oct. 2012
- Use computers for various applications, such as database management or word processing.
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
- Create, maintain, and enter information into databases.
- Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
- Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
- Maintain scheduling and event calendars.
- Compile, sort and verify the accuracy of data before it is entered.
- Compare data with source documents, or re-enter data in verification format to detect errors.
- Maintain logs of activities and completed work.
- Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
- Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information.
- Operate telephone switchboards and systems to advance and complete connections, including those for local, long distance, pay telephone, mobile, person-to-person, and emergency calls.
- Resolve customer complaints or answer customers' questions regarding policies and procedures.
- Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
- Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
- Train or instruct employees in job duties or company policies or arrange for training to be provided.
Education
East Kansas Academy, New Seymourmouth, Arizona
BBA, Accounting and Finance, Sep. 2009
Southern Murphy, South Reaganchester, Washington
High School Diploma, Tourism and languages, Jul. 2007
Skills and Languages
English
Hospitality
Customer Service
Management
French
Spanish
Italian
German
Professional Summary
Sebastian here i am 27 & applying for a position if any are available also have experience in variety of job responsibilities . I Recently Graduated in Legal studies, Have current RSA And hospitality would love the start work ASAP if position available. A little about myself i am very friendly , Outgoing , i like to complete all tasks given to me, also i am efficient have a great work ethic and positive attitude , i Also have great references that will give me a great character reference this opportunity would be a great start as it is a foot in the door and i will gain new experiences . You can contact me on 0410937745 am willing to take position if possible . Thank you once again.
Employment history
Bar Manager, Jakubowski-McGlynn. Lake Carmela, New Hampshire
Dec. 2016 – Jan. 2017
I am an outgoing person have a good heart. Minimum effort of 150% and more . Really love to learn new things have excellent people skills and a quick learner . I like to try new things get myself out of my own comfort zone and pretty much just smile. I also have a lot of work experience in all aspects to of work from farming, to carpentry , to fisheries hospitality and many more.
- Research, document, rate, or select alternatives for web architecture or technologies.
- Arrange for disposal of surplus materials.
- Identify case issues and evidence needed, based on analysis of charges, complaints, or allegations of law violations.
- Plan budgets and arrange for purchase of animals, feed, or supplies.
Furniture Removalist, Borer and Sons. Kihnton, Oregon
Jun. 2013 – Jul. 2013
- Examine vehicles, compile estimates of repair costs, and secure customers' approval to perform repairs.
- Repair, overhaul, or adjust automobile brake systems.
- Troubleshoot fuel, ignition, and emissions control systems, using electronic testing equipment.
- Tune automobile engines to ensure proper and efficient functioning.
- Align wheels, axles, frames, torsion bars, and steering mechanisms of automobiles, using special alignment equipment and wheel-balancing machines.
- Rebuild, repair, or test automotive fuel injection units.
Education
Southern Crist, Cammyside, Washington
High School Diploma, Legal Practise, Oct. 2016
Refferee
Skills
Team Leader
Online Management
Musical Producer
Professional Summary
· High energy person who is an efficient and creative shift leader.
· Strong knowledge of the food and beverage industry.
· Food service professional with 6 years experience in food and beverage operation.
· Demonstrated team leader with excellent staff management skills.
· Supervisor with a winning attitude and desire to deliver an exceptional dining experience.
· Focused on setting high expectation and raising service standards.
Education
The Medhurst, South Desmondborough, New Jersey
BSBA Banking in Finance, Commerce
Employment history
Bar Manager, Heaney, Nienow and Hermiston. Heidenreichside, Ohio
Aug. 2016 – Nov. 2016
· Effectively handled customer’s complaint and special request.
· Provided prompt, efficient, friendly and quality service at all times.
· Greeted newly seated guest in a friendly and timely manner.
· Participated in a bar incentives and contest to drive sales and promote the venue.
· Promoted positive customer and associate relation through courtesy, service and professional appearance.
· Conducting various training for staff.
· Analyzing sales versus target.
· Took prompt corrective action whenever necessary to maintain the satisfaction and safety of all patrons and staff.
· Assessed guest demeanor and indentified when to call behavior to a attention of a bouncer.
Restaurant Supervisor, Fahey, Lemke and Johnston. Bradtkeborough, Nevada
Aug. 2015 – Oct. 2015
· Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency.
· Scheduled and directed staff in daily work assignments to maximize productivity.
· Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.
· Exhibited thorough knowledge of foods, beverage, supervisory duties, service techniques, and guest interaction.
· Developed and maintained exceptional customer service standards.
· Performed restaurant walk-through to gauge timeliness and excellent service quality.
· Communicated well and used strong interpersonal skills to establish positive relationship with guest and employee.
· Counseled and discipline when necessary.
Bartender, Crist, Marquardt and Homenick. Prohaskaburgh, Wisconsin
Feb. 2013 – Dec. 2013
· Making drinks according to the company procedure and standards.
· Making sure that the drinks were according to recipe and taste quality.
· Making sure the presentation will more attractive.
· Taking order with the guest in proper manner, applying the legendary service steps.
· Delivering order in proper sequence.
· Suggestive selling to our entire guest.
· Answering phone for reservation.
· Organizing reservation table and time timing.
· Ushering guest to their designated reserve table.
Waiter, Waters, Thiel and Lehner. West Fredview, Delaware
Jun. 2012 – Aug. 2012
· Assessed guest to the table preference.
· Taking order correctly.
· Delivering order in time and sequence.
· Bidding goodbye and ask for repeat business.
Highlights
• Staff development talent
• Customer oriented
• Strong leader
• Full service restaurant background
• Supervisorial skills
• Good in training skills
• Adaptable
Accomplishments
Not in love with this template? Browse our full library of resume templates
Build your resume in 15 minutes
Use professional field-tested resume
templates that follow the exact resume rules employers look for.
Related Resumes & Cover Letters
More Job Descriptions for :
1
bar manager
- Stocked and replenished merchandise according to store merchandising layouts.
- Priced merchandise, stocked shelves and took inventory of supplies.
- Educated customers about the brand to incite excitement about the company’s mission and values.
- Shared best practices for sales and customer service with other team members to help improve the store’s efficiency.
- Mentored new sales associates to contribute to the store’s positive culture.
- Worked with the management team to implement the proper division of responsibilities.
- Actively pursued personal learning and development opportunities.
2
bar manager
- Managerial tasks including all hiring, training, and scheduling workers to ensure adequate coverage.
- Monitor and order all bar inventory/supplies, assign cleaning duties, and serve as a source of industry and
- operations knowledge.
- Responsibility for securing and maintaining the terms of the beer license and health department inspections.
- Responsible for the safety of all employees and bar patrons at any given time.
- Bar manager responsibilities include and not limited to bartending, inventory stocking, and customer service.
3
bar manager/ bartender / server
- Order beer, wine, and package inventory
- Manage invoices
- Work with local distributors
- Set up promotions
- Ensure a comfortable experience for guests
- Determine pricing and discount rates
- Use of POS systems
4
bar manager
- Organize and direct worker training, resolve personnel problems, hire new staff, and evaluate employee performance.
- Estimate liquor and other beverage consumption to anticipate amounts to be purchased or requisitioned.
- Stock bar
- Prepared drinks
- Order liquors and supplies.
- Supervise the work of bar staff and other bartenders.
5
bar manager
- Manage the bar’s daily operation
- Beverages knowledge and service
- Customer communication
- Bar inventory check
- Submit bar’s requisition
- Beverages cost control
- Up selling, suggestive selling and cross selling
Suggested Reading:
Related Articles
4 Ways a Career Test Can Jump-Start Your Future (and Help Your Resume)
If you’re looking for a fresh path or a new passion, a career test could help you find it. You can take these tests online, in the comfort of your...
Avoid These 3 Resume Mistakes at All Costs
Your resume is your first impression for a prospective employer. The way you present yourself in that little document can make or break you – it can clinch you an...
Resume Design Tips and Tricks
Creating a resume that stands out from the rest doesn’t have to be rocket science. With just a few tips and tricks, you can make your professional resume a shining...