Andrew Smith

Professional Summary

Positive, hardworking, hands-on leader with 09+ years’ experience managing restaurants & Banquets operations at high-end establishments.  Adept at leading both back of house and front of house employees ensuring the highest standards of customer service and food quality.  Expert in the areas of scheduling, inventory management, food, labor, and supply costing, and food safety policies and guidelines.

Employment history

Banquet Manager, Grimes, Leuschke and Kreiger. Krisfurt, Florida
Jun. 2018 – Present
•       Planning and Organizing of banquet functions, ordering of equipments. 
•       Analyze banquet event orders, communicate effectively with customers and associates to ensure that all room setups, supplies, staffing and menus meet/exceed customer’s expectations. 
•       Monitor and control banquet budget (i.e., labour costs, beverage costs, supplies and equipment and coordinate with event budgets to maximize revenue and minimize expenses while providing quality guest service. 
•       Schedule management and staff meetings. 
•       Set-up daily briefings. 
•       Establish requisition procedures. 
•       Develop inventory plan for F&B operation supplies. 
•       Develop product issue procedures. 
•       Develop preferred vendor list (photographers, wedding cakes, casino, etc). 
•       Set PAR stocks for all food, beverage and operating supplies and initiate ordering. 
•       Banquet bar setup procedure and breakdown procedures. 
•       Banquet breakfast, lunch, dinner service menu descriptions. 
•       Develop and finalize function sheets and distribution policy. 
•       Establish policy for client menu tasting. 
•       Establish policies on guest charges and operation procedures - for public room charges, Audio -visual equipment, flowers, entertainment, hosted bars etc. 
 
Restaurant Manager, Volkman-Johns. New Basilshire, Connecticut
Apr. 2018 – May. 2018
Restaurant Manager for Sukhmahal  (All Day Dining 200pax) 
•       Restaurant set up (PEOPLE, PLACE, PROCESS) 
•       Hotel has been ranked Number 1 on Trip Advisor among kukas Jaipur hotels. 
 •       Ensure the highest standards to be maintained at all times. 
•       Ensure that Audit Scores are always maintained and improving at all times. 
•       Efficiently handling professional Guest relations, making Guest history for future records &  Proactively handling customer relations with constant feedback 
•       Ensure that daily briefings are conducted and attend the same whenever necessary. 
•       Responsible for Menu Updation and POS Up-gradation for the Department. 
•       Responsible for training and development of restaurant team. 


Restaurant Manager, Wehner, Armstrong and Shanahan. Hahnfurt, New Mexico
Sep. 2013 – Oct. 2016
Restaurant Manager for PREGO (Fun Italian Dining 110pax) 
 

Duties & Responsibilities:  
 

•       Efficient in planning and executing the food and beverage operation to embellish service as per bench mark. 
•       Ensure the highest standards to be maintained at all times. 
•       Responsible for promotional strategies and for development in the venue. 
•       Responsible for the Monthly Reports, Action Plans, Training Calendar. 
•       Responsible for A.P.C and the increase in sales in the venue.  
•       Ensure that Audit Scores are always maintained and improving at all times. 
•       Efficiently handling professional Guest relations, making Guest history for future records &  Proactively handling customer relations with constant feedback 
•       Ensure that daily briefings are conducted and attend the same whenever necessary. 
•       Responsible for Menu Updation and POS Up-gradation for the Department. 
•       Responsible for training and development of restaurant team. 
 

Awards achieved for Prego:
 

*Big F award 2017 popular choice award 
Ospitalita Italiana Prego 2016 
Big F award 2015 popular choice award 
Food freak award 2014 
Certificate of excellence by Trip Advisor for 2014 
Tourist tube certification for best Italian Restaurant in town 
 
F & B associate, Kuhic, Howell and Johnson. Howehaven, Delaware
Oct. 2009 – Dec. 2009
Duties & Responsibilities:

•       Handling the station assigned for the day. 
•       Take the food and beverage order from the guest. 
•       Take care of bar & stores inventory. 
•       Delivering In Room Dining Orders. 
•       Taking care of international and v.i.p. guests. 
•       Delivering high standard of service, in all the different departments of   the hotel. 
•       Setting up banquets and restaurant as per requirements. 
                                  

Education

Western Denesik, East Faithview, Delaware
Bachelor of Science, Hospitality, Jul. 2009
South Watsica College, Volkmanport, Maine
High School Diploma, PCM WITH IT, Jul. 2006

Personal info

Phone: (000) 000-0000
Address: 287 Custer Street, Hopewell, PA 00000

Skills

Business Planning and Development
Budgeting and Cost Controls
Multi-Outlet Operations

Andrew Smith

Phone: (000) 000-0000
Address: 287 Custer Street, Hopewell, PA 00000

Professional Summary

My past work experiences of accounting and event coordinating, as well as my great love of working with children have given me the skills that I believe would be greatly utilized in the position of Enrollment Specialist.  I am an open-minded and non-judgmental person and work well with and respect people from all walks of life.  

Employment history

May. 2019 – Present North Antonia, Kentucky
OFFICE MANAGER, Hane-Morar

  • Answer phone and walk-in inquires on a daily basis.
  • Process paperwork for new employees and enter employee information into the payroll system.
  • Record employee information, such as exemptions, transfers, and resignations, to maintain and update payroll records.
  • Process and issue employee paychecks and statements of earnings and deductions.
  • Keep track of leave time, such as vacation, personal, and sick leave, for employees.
  • Prepare and balance period-end employee and financial reports,  quarterly and year-end.
  • Prepare all quarterly and year-end reports and submit to taxing authorities.
  • Keep informed about changes in tax and deduction laws that apply to the payroll process.
  • Maintain and reconcile three separate bank accounts.
  • Count monies and make deposits.

Feb. 2019 – Present Raystad, Iowa
BANQUET MANAGER, Becker-Hudson
Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation.
  • Schedule staff hours and assign duties.
  • Establish standards for personnel performance and customer service.
  • Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.
  • Plan menus and food utilization based on anticipated number of guests, nutritional value, palatability, popularity, and costs.
  • Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients.
  • Estimate food, liquor, wine, and other beverage consumption to anticipate amounts to be purchased or requisitioned.
  • Record the number, type, and cost of items sold to determine which items may be unpopular or less profitable.
  • Review menus and analyze recipes to determine labor and overhead costs, and assign prices to menu items.
  • Confer with staff  to coordinate details.
  • Consult with customers to determine objectives and requirements for events such as weddings, banquets, meetings, conferences, and conventions.
  • Meet with sponsors and organizing committees to plan scope and format of events, to establish and monitor budgets, or to review administrative procedures and event progress.
  • Arrange the availability of audio-visual equipment, transportation, displays, and other event needs.
  • Hire, train, and supervise volunteers and support staff required for events.
  • Maintain records of event aspects, including financial details.
  • Design banquet facility brochures and event planner annually.
  • Design and implement efforts to publicize events and promote sponsorships.
Dec. 2007 – May. 2008 Port Elbertborough, Connecticut
ACCOUNTANT, Kozey, Herman and Yost
  • Maintained integrity of general ledger, including the chart of accounts for a number of clients.
  • Filed individual, partnership and corporate tax returns and prepared governmental reports in compliance with strict standards.
  • Analysed monthly balance sheet accounts for corporate reporting.
  • Generated financial statements and facilitated account closing procedures each month.
  • Computed taxes owed by applying prescribed rates, laws and regulations.
  • Compute taxes owed and prepare tax returns, ensuring compliance with payment, reporting or other tax requirements.
  • Answer customer questions regarding problems with their accounts.
  • Perform various administrative functions for assigned accounts, such as recording address changes and purging the records of deceased customers.
  • Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter.
  • Debit, credit, and total accounts on computer spreadsheets and databases, using specialized accounting software.
  • Operate 10-key calculators, typewriters, and copy machines to perform calculations and produce documents.
  • Prepare and process payroll information.
Dec. 1999 – Mar. 2000 North Kallie, Mississippi
REAL ESTATE SUPERVISOR, Flatley-Dooley
  • Respond to requests for information from the public, other municipalities, state officials, or state and federal legislative offices.
  • Conduct real estate analysis and evaluation for Erie County properties.
  • Prepare Board of Revision paperwork and assist taxpayers with same.
  • Supervise real estate staff to maintain professionalism and courtesy with taxpayers.
  • Assist Real Estate Auditor in taxpayer issues and concerns.
  • Prepare tax authority settlements.
Nov. 1991 – May. 1994 West Doria, Alaska
Accountant, Ratke, Dooley and Emard
Same duties and responsibilities as listed above.

Education

BUSINESS
  • Eastern Washington Academy - North Ashlyn, Idaho

Skills

MICROSOFT EXCEL
Experienced
MICROSOFT WORD
Experienced
QUICKBOOKS
Experienced
INTERNET RESEARCH
Experienced
WORKING WITH PEOPLE
Expert
ABILITY TO MEET DEADLINES
Expert
CREATIVE THINKING
Expert

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More Job Descriptions for :

1

banquet manager

  • Controlling and managing the inventory of all types of supplies such as food,furniture,electrical`s,utensils etc
  • Setting up meeting with customers and negotiating prices of the packages as per customer need.
  • Preparing the price packages of different celebrations like marriage,birthday parties etc
  • Preparing contracts of food and other suppliers.
2

banquet manager

  •  Direct the day to day operations of the banquet department within 52,000 ft. sq. of meeting space 2 major ballrooms and capability of executing events up to 4,000 guest. Review communications provided by the catering and sales team and conference Services team group resumes, daily/weekly in house groups, BEOs, room setup diagrams.
  • Execute banquet and catering functions as directed according to BEO’s, function timelines and group resumes. Create standards for banquet operations execution, buffets, breaks, plated events, room setup and break down, equipment maintenance. Communicate information, all changes, special needs to the department associates, kitchen team and other supportive departments prior to and during events.
  • Interview, select, train, supervise, counsel, schedule and discipline department associates accordingly. Responsible for maintaining a strong client relationship and ensuring that all convention specifications are communicated  and executed by all hotel operating departments making for a successful meeting experience for the meeting planner and attendees.
  • Inspect and oversee the cleanliness and maintenance of all function space, public areas, and service areas on all banquet levels; coordinate with Engineering to ensure repairs and maintenance is completed. Coordinate and create monthly forecasts with help of department heads that are stakeholders in the banquets department.
  • Responsible for the development and implementation of a banquet FOH/BOH training program, organize and conduct pre-shifts; that includes storage space, inventory management, and quarterly Big 4 inventory with the stewarding department. 
3

banquet manager

  • Consult with customers to determine key objectives and requirements for events such as conferences, weddings, and celebrations
  • Monitor event activities to ensure satisfaction of participants and resolution of any problems that arise.
  • Coordinate services for events, such as transportation for participants, catering, signage, displays, special requirements, and supervision of staff.
  • Meet with sponsors and organizers to plan scope and format of events, to establish and monitor budgets, and event progress.
4

banquet manager

  • In charge of entire banquet operations. 
  • Maintaining the records of inventory cutlery, crockery & glassware’s.
  • Taking training on weekly basis to banquet team on service and discusses with upcoming function of the week.  
  • Preparing of forecast of weekly, monthly & actual budget of the month.
  • Planning menus according guest needs & expectation when needed.
  • Responsible for event planning and setup for events according to guest request.
  • Handled the outdoor banqueting events from 100 to 2000 pax and government function.(like Indian Navy, Chennai port, Doctors meet etc)
5

banquet manager

  • Oversaw up to 6 functions at at time from set-up, operations and break-down
  • Hired, trained, scheduled and supervised up to 40 team members and temporary staff
  • Assisted guest with room registration and provided personalized service to maximize revenue and customer satisfaction
  • Investigate and resolve complaints regarding food quality and