5 Amazing telesales representative Resume Examples (Updated 2023) + Skills & Job Descriptions

telesales representative

Build your resume in 15 minutes

Give yourself the best chance of standing out from the competition!

Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.

START YOUR RESUME NOW

telesales representative: Resume Samples & Writing Guide

Professional Summary

Dynamic and results-driven Telesales Representative with extensive experience in sales. Proven track record of exceeding sales goals and providing exceptional customer service.

Employment history

Senior Telesales Representative, SAP Newton, Massachusetts

November 2013 – Present

Research customer needs and develop solutions
Utilize sales scripts when handling different topics
Develop and maintain customer relationships

Telesales Representative, IBM Armonk, New York

June 2012 – October 2013

Utilize sales scripts when handling different topics
Develop and maintain customer relationships
Meet or exceed sales targets

Entry Level Telesales Representative, IBM Armonk, New York

December 2010 – May 2012

Follow up on customer inquiries and sales orders
Utilize sales scripts when handling different topics
Maintain customer records

Education

University of Michigan, Ann Arbor, Michigan

Bachelor of Science in Management, November, 2010

Skills

Networking

Decision Making

Troubleshooting

Technical

Market Analysis

Telemarketing

Product Knowledge

B2B Sales

Do you already have a resume? Use our PDF converter and edit your resume.

Build My Resume

Professional Summary

A highly motivated and enthusiastic Telesales Representative with a proven track record of success in the Sales field. Experienced in building relationships with customers, identifying needs, and providing solutions that drive sales and customer satisfaction.

Employment history

Chief Telesales Representative, Oracle Redwood City, California

September 2012 – Present

Provide pricing information
Utilize sales scripts when handling different topics
Follow up on customer inquiries and sales orders

Associate Telesales Representative, SAP Newton, Massachusetts

March 2012 – August 2012

Explain products or services and answer questions from customers
Provide pricing information
Meet or exceed sales targets

Entry Level Telesales Representative, Dell Round Rock, Texas

September 2010 – February 2012

Provide pricing information
Research customer needs and develop solutions
Prepare and deliver sales presentations

Education

University of Maryland, College Park, Maryland

Master of Science in Finance, July, 2010

University of Maryland, College Park, Maryland

Bachelor of Science in Accounting, July, 2006

Skills

Computer Literacy

Relationship Management.

Customer Service

Financial Management

Telemarketing

Market Analysis

Negotiation Skills

Outbound Calling

Build My Resume

Employment history

Chief Telesales Representative, Dell Round Rock, Texas

November 2020 – Present

Develop and maintain customer relationships
Update customer information in the customer relationship management system
Follow up on customer inquiries and sales orders

Telesales Representative, HP Palo Alto, California

November 2019 – October 2020

Develop and maintain customer relationships
Participate in sales events and trade shows
Meet or exceed sales targets

Jr. Telesales Representative, HP Palo Alto, California

June 2018 – October 2019

Utilize sales scripts when handling different topics
Develop and maintain customer relationships
Update customer information in the customer relationship management system

Education

University of Wisconsin, Madison, Wisconsin

Doctor of Philosophy in Management, April, 2018

University of Wisconsin, Madison, Wisconsin

Bachelor of Science in Business Administration, April, 2014

Skills

Critical Thinking

Adaptability

Teamwork

Decision Making

Negotiation Skills

Sales Strategies

Outbound Calling

Cold Calling

Build My Resume

Employment history

Senior Telesales Representative, Dell Round Rock, Texas

July 2020 – Present

Explain products or services and answer questions from customers
Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, etc
Maintain customer records

Telesales Representative, SAP Newton, Massachusetts

July 2019 – June 2020

Prepare and submit sales contracts for orders
Update customer information in the customer relationship management system
Generate sales leads and cold call potential customers

Jr. Telesales Representative, Lexmark Lexington, Kentucky

December 2018 – June 2019

Generate sales leads and cold call potential customers
Handle customer complaints and resolve issues
Explain products or services and answer questions from customers

Education

Pennsylvania State University, University Park, Pennsylvania

Bachelor of Science in Accounting, October, 2018

Skills

Analytical

Technical

Leadership

Troubleshooting

Product Knowledge

Negotiation Skills

Prospecting

Pipeline Management

Build My Resume

Employment history

Chief Telesales Representative, HP Palo Alto, California

August 2016 – Present

Develop and maintain customer relationships
Prepare and submit sales contracts for orders
Research customer needs and develop solutions

Associate Telesales Representative, Dell Round Rock, Texas

January 2016 – July 2016

Meet or exceed sales targets
Research customer needs and develop solutions
Generate sales leads and cold call potential customers

Junior Telesales Representative, Oracle Redwood City, California

July 2015 – December 2015

Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, etc
Maintain customer records
Prepare and deliver sales presentations

Education

University of Wisconsin, Madison, Wisconsin

Negotiation Certificate, May, 2015

Skills

Training

Self-Motivation

Adaptability

Communication

CRM

Account Management

Upselling

Prospecting

Use This telesales representative Resume Template

Not in love with this template? Browse our full library of resume templates

telesales representative Job Descriptions; Explained

If you're applying for an telesales representative position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

telesales representative

Making outbound and receiving inbound calls to sell medical products in USA.
Asked appropriate open-ended questions to discover prospects’ needs and requirements.
Contact customers to persuade them to purchase
Answer questions about product features and benefits.services.

telesales representative

Started as a junior agent in Vodafone UK account.
Became a senior within 6 months.
Got Promoted to be a senior agent in the After Sales department.
Became a team leader after 4 months.

telesales representative

Answer calls from clients (juridical persons) in need to solve a problem or willing to buy one of the services of the company: subscriptions, cards, customer-premises equipment;
Sell company services;
Ability to document cases via internal tools.
Obtain names and telephone numbers of potential customers from sources such as telephone directories.

telesales representative

Contacting potential customers & presenting credit cards from MCC.
Contributes to team by providing and contributing to the daily team targets.
Influences customer to retain, add or upgrade their current products from Metrobank Card Corporation.
Discover for products services and the best solution to meet each customers personal needs

telesales representative

Contacted potential
Existing customers to inform about a product using script
Entered and updated customer information in the database
Received and processed sales orders in an accurate manner

1 2

telesales representative Job Skills

For an telesales representative position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

Cold Calling
Salesforce
Lead Generation
CRM
Telemarketing
Prospecting
Account Management
Closing Deals
Upselling
Pipeline Management
Product Knowledge
B2B Sales
Outbound Calling
Sales Processes
Customer Retention
Market Analysis
Sales Presentations
Sales Strategies
Cross Selling
Negotiation Skills
Sales Forecasting

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

Communication
Interpersonal
Leadership
Time Management
Problem Solving
Decision Making
Critical Thinking
Creativity
Adaptability
Teamwork
Organization
Planning
Public Speaking
Negotiation
Conflict Resolution
Research
Analytical
Attention to Detail
Self-Motivation
Stress Management
Collaboration
Coaching
Mentoring
Listening
Networking
Strategic Thinking
Negotiation
Emotional Intelligence
Adaptability
Flexibility
Reliability
Professionalism
Computer Literacy
Technical
Data Analysis
Project Management
Customer Service
Presentation
Written Communication
Social Media
Troubleshooting
Quality Assurance
Collaboration
Supervisory
Risk Management
Database Management
Training
Innovation
Documentation
Accounting
Financial Management
Visualization
Reporting
Business Acumen
Process Improvement
Documentation
Relationship Management.

How to Improve Your telesales representative Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Employment history

Chief Telesales Representative, HP Palo Alto, California

July 2013 – May 2022

Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, etc
Participate in sales events and trade shows
Prepare and deliver sales presentations

Associate Telesales Representative, IBM Armonk, New York

February 2012 – June 2013

Prepare and submit sales contracts for orders
Provide pricing information
Meet or exceed sales targets

Junior Telesales Representative, Oracle Redwood City, California

July 2011 – January 2012

Research customer needs and develop solutions
Meet or exceed sales targets
Maintain customer records

Education

University of Wisconsin, Madison, Wisconsin

Sales and Marketing Certificate, May, 2011

Skills

Adaptability

Self-Motivation

Interpersonal

Documentation

Prospecting

Upselling

B2B Sales

Lead Generation

Provide your Contact Information and Address Year Gaps

Always explain any gaps in your work history to your advantage.

Key Insights

Employers want to know what you've accomplished, so make sure to explain any gaps using a professional summary.
Adding extra details and context to explain why you have a gap in your work history shows employers you are a good fit for the position.

How to Optimize Your telesales representative Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Employment history

Lead Telesales Representative, Dell Round Rock, Texas

October 2014 – Present

Reserch customer needs and develop soloutions
Handel customer complaines and resolv issues
Explane products or services and answer questions from customers

Telesales Representative, HP Palo Alto, California

April 2014 – September 2014

Hanle custmer complaints and resovle issues
Meet or excede sales targets
Research custmer needs and develope solutions

Jr. Telesales Representative, Dell Round Rock, Texas

September 2013 – March 2014

"I went to the store to buy some food
I went too the store too buy some food.

Education

University of Texas, Austin, Texas

Strategic Selling Certificate, July, 2013

Skills

Documentation

Collaboration

Time Management

Troubleshooting

Cold Calling

Salesforce

Sales Forecasting

Closing Deals

Include Job Descriptions and Avoid Bad Grammar

Avoid sending a wrong first impression by proofreading your resume.

Key Insights

Spelling and typos are the most common mistakes recruiters see in resumes and by simply avoiding them you can move ahead on the hiring process.
Before submitting your resume, double check to avoid typos.

telesales representative Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an telesales representative position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.

Senior Telesales Representative
Adobe
San Jose, California

Greetings Adobe Hiring Team

I am a highly motivated Telesales Representative with 13 years of experience in Sales. I am excited to submit my application for the Senior Telesales Representative position at Adobe, where I believe my skills and expertise would be an excellent fit.

As someone who has always been curious and eager to learn, I have pursued my education and gained experience in areas like Negotiation Strategies to develop my skills in my work. This experience has given me the opportunity to lead major projects and provide my input in diverse areas, which have helped me gain a deeper understanding of the industry. I am excited to bring my passion and expertise to the role at this company and work towards achieving your organization's goals.

I appreciate the time and consideration you have given my application. I am confident that if we work together we could achieve great things and so I look forward to the opportunity to join your team.

Kind regards,
Barry Carter
940-110-4151
carterbarry@yahoo.com

Barry Carter

CUSTOMIZE THIS COVER LETTER

Showcase your most significant accomplishments and qualifications with this cover letter.
Personalize this cover letter in just few minutes with our user-friendly tool!

Related Resumes & Cover Letters