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staff manager: Resume Samples & Writing Guide
Employment history
Lead Staff Manager, Hilton Hotels & Resorts McLean, Virginia
September 2016 – Present
- Develop and implement operational procedures and policies
- Participate in recruitment and hiring of new staff
- Develop and implement training programs for staff
Associate Staff Manager, Kimpton Hotels & Restaurants San Francisco, California
March 2016 – August 2016
- Develop staff schedules
- Supervise and manage staff
- Develop and implement training programs for staff
Junior Staff Manager, InterContinental Hotels Group Atlanta, Georgia
September 2015 – February 2016
- Ensure staff are following safety and sanitation guidelines
- Monitor inventory levels and order supplies as needed
- Maintain records of staff attendance, performance, and training
Education
University of Houston, Houston, Texas
Doctor of Philosophy in Tourism and Travel Management, July, 2015
University of Houston, Houston, Texas
Bachelor of Science in Tourism and Hospitality Management, July, 2011
Skills
Coaching
Reliability
Adaptability
Critical Thinking
Hospitality Industry Knowledge
Alcohol Service
Menu Planning
Food Safety
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Employment history
Senior Staff Manager, Hyatt Hotels Corporation Chicago, Illinois
August 2016 – Present
- Participate in recruitment and hiring of new staff
- Prepare and submit reports to management
- Develop and implement training programs for staff
Associate Staff Manager, Wyndham Hotels & Resorts Parsippany, New Jersey
March 2015 – July 2016
- Develop staff schedules
- Ensure staff are providing excellent customer service
- Prepare and submit reports to management
Junior Staff Manager, Hyatt Hotels Corporation Chicago, Illinois
August 2014 – February 2015
- Participate in recruitment and hiring of new staff
- Supervise and manage staff
- Monitor budget and expenses
Education
University of San Francisco, San Francisco, California
Doctor of Philosophy in Hospitality Business Management, July, 2014
University of San Francisco, San Francisco, California
Bachelor of Science in Hospitality and Tourism Management, July, 2010
Skills
Decision Making
Mentoring
Supervisory
Emotional Intelligence
Employee Training.
Customer Service
Hygiene Standards
Food Costing
Professional Summary
A highly motivated Staff Manager with extensive experience in the Hospitality field. Proven ability to develop and lead successful teams to meet customer service and operational goals.
Employment history
Senior Staff Manager, InterContinental Hotels Group Atlanta, Georgia
August 2013 – Present
- Monitor customer satisfaction and resolve customer complaints
- Develop staff schedules
- Monitor inventory levels and order supplies as needed
Staff Manager, Hilton Hotels & Resorts McLean, Virginia
February 2012 – July 2013
- Monitor budget and expenses
- Maintain records of staff attendance, performance, and training
- Monitor inventory levels and order supplies as needed
Junior Staff Manager, Red Lion Hotels Corporation Spokane, Washington
March 2011 – February 2012
- Develop and implement operational procedures and policies
- Develop and implement training programs for staff
- Monitor budget and expenses
Education
University of San Francisco, San Francisco, California
Bachelor of Science in Hospitality Business Management, January, 2011
Skills
Reliability
Emotional Intelligence
Analytical
Accounting
Beverage Service
Food Preparation
Cost Control
Sanitation Practices
Professional Summary
A highly motivated and experienced Staff Manager in the Hospitality field with a proven track record of success in managing personnel, operations, and customer service. Possesses excellent communication and problem-solving skills.
Employment history
Senior Staff Manager, InterContinental Hotels Group Atlanta, Georgia
June 2013 – Present
- Maintain records of staff attendance, performance, and training
- Handle employee grievances and conflicts
- Develop and implement strategies to increase revenue
Staff Manager, InterContinental Hotels Group Atlanta, Georgia
January 2012 – June 2013
- Monitor inventory levels and order supplies as needed
- Monitor customer satisfaction and resolve customer complaints
- Monitor staff performance and provide feedback
Jr. Staff Manager, Best Western Hotels & Resorts Phoenix, Arizona
January 2011 – December 2011
- Monitor inventory levels and order supplies as needed
- Develop and implement operational procedures and policies
- Develop and implement training programs for staff
Education
University of Nevada, Las Vegas, Nevada
Tourism and Travel Management, November, 2010
Skills
Accounting
Project Management
Attention to Detail
Troubleshooting
Employee Training.
Hospitality Industry Knowledge
Food Safety
Food Preparation
Professional Summary
Highly motivated hospitality professional with extensive experience in staff management. Proven success in leading teams to deliver exceptional customer service and ensure operational excellence.
Employment history
Senior Staff Manager, Hyatt Hotels Corporation Chicago, Illinois
December 2011 – Present
- Handle employee grievances and conflicts
- Develop staff schedules
- Ensure staff are providing excellent customer service
Associate Staff Manager, Best Western Hotels & Resorts Phoenix, Arizona
July 2010 – November 2011
- Develop and implement operational procedures and policies
- Develop and implement training programs for staff
- Monitor budget and expenses
Entry Level Staff Manager, InterContinental Hotels Group Atlanta, Georgia
July 2009 – June 2010
- Develop and implement strategies to increase revenue
- Develop and implement training programs for staff
- Prepare and submit reports to management
Education
San Diego State University, San Diego, California
Tourism and Travel Management, May, 2009
Skills
Professionalism
Social Media
Attention to Detail
Communication
Employee Training.
Food Costing
Cash Management
Kitchen Management
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staff manager Job Skills
For an staff manager position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.
How to include technical skills in your resume:
Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.
Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."
- Food Preparation
- Beverage Service
- Menu Planning
- Food Safety
- Food Handling
- Cash Management
- Inventory Management
- Customer Service
- Hospitality Industry Knowledge
- Scheduling
- Cost Control
- Hygiene Standards
- Point of Sale Systems
- Event Planning
- Room Management
- Sanitation Practices
- Alcohol Service
- Food Costing
- Kitchen Management
- Employee Training.
How to include soft skills in your resume:
Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.
Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.
- Communication
- Interpersonal
- Leadership
- Time Management
- Problem Solving
- Decision Making
- Critical Thinking
- Creativity
- Adaptability
- Teamwork
- Organization
- Planning
- Public Speaking
- Negotiation
- Conflict Resolution
- Research
- Analytical
- Attention to Detail
- Self-Motivation
- Stress Management
- Collaboration
- Coaching
- Mentoring
- Listening
- Networking
- Strategic Thinking
- Negotiation
- Emotional Intelligence
- Adaptability
- Flexibility
- Reliability
- Professionalism
- Computer Literacy
- Technical
- Data Analysis
- Project Management
- Customer Service
- Presentation
- Written Communication
- Social Media
- Troubleshooting
- Quality Assurance
- Collaboration
- Supervisory
- Risk Management
- Database Management
- Training
- Innovation
- Documentation
- Accounting
- Financial Management
- Visualization
- Reporting
- Business Acumen
- Process Improvement
- Documentation
- Relationship Management.
How to Improve Your staff manager Resume
Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.
Employment history
Lead Staff Manager, Marriott International Bethesda, Maryland
October 2014 – May 2022
- Monitor inventory levels and order supplies as needed
- Prepare and submit reports to management
- Ensure staff are following safety and sanitation guidelines
Staff Manager, Red Lion Hotels Corporation Spokane, Washington
April 2014 – September 2014
- Develop and implement strategies to increase revenue
- Monitor staff performance and provide feedback
- Participate in recruitment and hiring of new staff
Junior Staff Manager, Accor Hotels Dallas, Texas
September 2013 – March 2014
Education
Texas Tech University, Lubbock, Texas
Bachelor of Science in Hospitality and Tourism Management, July, 2013
Skills
Reliability
Negotiation
Database Management
Financial Management
Employee Training.
Scheduling
Cost Control
Alcohol Service
Unexplained Year Gaps and Missing Job Experiences are a No-no
Gaps in your resume can prevent recruiters from hiring you if you don't explain them.
Key Insights- It's okay to have gaps in your work experience but always offer a valid explanation instead of just hiding it.
- Use the gap to talk about positive attributes or additional skills you've learned.
- Be honest and straightforward about the gap and explain it using a professional summary.
How to Optimize Your staff manager Resume
Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.
Evan Foster
125 Forest St., Stamford, VT 05352Employment history
Chief Staff Manager, Kimpton Hotels & Restaurants San Francisco, California
August 2021 – Present
- Ensure staffs are following safety and sanitation guidelines
- Monitor staffs performance and provide feedbacks
- Participate in recruitments and hirings of new staffs
Staff Manager, Hyatt Hotels Corporation Chicago, Illinois
February 2021 – July 2021
- Moniter custmer satisfacion and reslove custmer compliants
- Develop staff scedules
- Ensure staff are followin saftey and sanitaion guideliness
Junior Staff Manager, Accor Hotels Dallas, Texas
February 2020 – January 2021
- Mointor staff performance and provide feedback
- Supervise and manage staffs
- Develops and implement operational procedures and policys
Education
University of South Carolina, Columbia, South Carolina
Bachelor of Science in Tourism and Travel Management, December, 2019
Skills
Planning
Collaboration
Business Acumen
Analytical
Alcohol Service
Menu Planning
Room Management
Hospitality Industry Knowledge
Avoid Spelling Mistakes and Include your Contact Information
Missing contact information prevents recruiters from understanding you're the best fit for the position.
Key Insights- Make sure you're not missing contact information on your resume. That should include your full name, telephone number and email address.
- Make sure to use a professional email address as part of your contact information.
- Highlight your contact information and double check that everything is accurate to help recruiters get in touch with you.
staff manager Cover Letter Example
A cover letter can be a valuable addition to your job application when applying for an staff manager position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.
Lead Staff Manager
Accor Hotels
Dallas, Texas
Accor Hotels
Dallas, Texas
To the Hiring Team at Accor Hotels
I am writing to express my interest in the Lead Staff Manager position at Accor Hotels. As a Staff Manager with 8 years of experience in Hospitality myself, I believe I have the necessary skills and expertise to excel in this role.
As someone who has faced challenges in various areas of my life and has overcome them, I am confident in my ability to adapt and thrive in any environment. I have developed a reputation for being a collaborative team player and an effective problem solver, which has been instrumental in my career's success. With my experience and passion for Hospitality, I am excited to apply my skills to this role and contribute to your organization's growth and success.
Thank you for considering my application for the Lead Staff Manager role. I am very passionate about this field and possess a deep understanding of the industry so, I am thrilled about the opportunity to contribute to your organization's success.
Kind regards,
Lou Upton
685-017-7925
[email protected]
Lou Upton
Showcase your most significant accomplishments and qualifications with this cover letter.
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Build your Resume in 15 minutes
Give yourself the best chance of standing out from the competition!
Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.
Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.