5 Amazing sales support representative Resume Examples (Updated 2023) + Skills & Job Descriptions

sales support representative

Build your resume in 15 minutes

Give yourself the best chance of standing out from the competition!

Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.

START YOUR RESUME NOW

sales support representative: Resume Samples & Writing Guide

Employment history

Jr. Sales Support Representative, Dell Round Rock, Texas

December 2021 – September 2022

Assist in developing and implementing sales strategies
Develop and maintain relationships with customers
Provide customer service and support for sales activities

Education

University of Texas, Austin, Texas

Doctor of Arts in Business, October, 2021

University of Texas, Austin, Texas

Bachelor of Science in Finance, October, 2017

Skills

Social Media

Financial Management

Reliability

Organization

CRM

Market Analysis

Sales Forecasting

Cold Calling

Do you already have a resume? Use our PDF converter and edit your resume.

Build My Resume

Employment history

Senior Sales Support Representative, Dell Round Rock, Texas

February 2016 – Present

Monitor competitor activities and provide feedback to sales team
Prepare sales reports and analyze sales data
Develop and maintain relationships with customers

Sales Support Representative, Adobe San Jose, California

August 2015 – January 2016

Research and identify new business opportunities
Develop and maintain relationships with customers
Assist in developing and implementing sales strategies

Jr. Sales Support Representative, Xerox Norwalk, Connecticut

January 2015 – July 2015

Support the sales team in the development of sales plans
Respond to customer inquiries and resolve customer complaints
Assist in the preparation of proposals and quotations

Education

University of Michigan, Ann Arbor, Michigan

Bachelor of Science in Marketing, November, 2014

Skills

Written Communication

Flexibility

Training

Communication

Sales Strategies

Merchandising

Data Entry

Account Management

Build My Resume

Employment history

Chief Sales Support Representative, IBM Armonk, New York

February 2016 – Present

Assist with marketing and promotional activities
Handle customer orders and process payments
Research and identify new business opportunities

Associate Sales Support Representative, SAP Newton, Massachusetts

February 2015 – January 2016

Handle customer orders and process payments
Develop and maintain relationships with customers
Assist in the preparation of proposals and quotations

Jr. Sales Support Representative, Adobe San Jose, California

August 2013 – January 2015

Prepare sales reports and analyze sales data
Maintain customer records and update customer information
Assist in the preparation of proposals and quotations

Education

University of Texas, Austin, Texas

Master of Science in Computer Science, July, 2013

University of Texas, Austin, Texas

Bachelor of Science in Marketing, July, 2009

Skills

Critical Thinking

Social Media

Training

Process Improvement

Product Knowledge

Microsoft Office

Prospecting

CRM

Build My Resume

Employment history

Lead Sales Support Representative, HP Palo Alto, California

August 2015 – Present

Respond to customer inquiries and resolve customer complaints
Assist in the preparation of proposals and quotations
Research and identify new business opportunities

Sales Support Representative, Xerox Norwalk, Connecticut

August 2014 – July 2015

Provide customer service and support for sales activities
Develop and maintain relationships with customers
Assist in the preparation of proposals and quotations

Junior Sales Support Representative, Oracle Redwood City, California

March 2013 – July 2014

Prepare sales reports and analyze sales data
Provide customer service and support for sales activities
Coordinate with other departments to ensure customer satisfaction

Education

University of Illinois, Champaign, Illinois

Doctor of Philosophy in Marketing, January, 2013

University of Illinois, Champaign, Illinois

Bachelor of Arts in Economics, January, 2009

Skills

Process Improvement

Problem Solving

Strategic Thinking

Critical Thinking

Account Management

Product Knowledge

Sales Strategies

Merchandising

Build My Resume

Professional Summary

Dynamic and organized professional with extensive experience in sales support. Proven ability to facilitate efficient sales processes and maintain strong customer relationships.

Employment history

Chief Sales Support Representative, IBM Armonk, New York

May 2010 – Present

Generate leads and identify potential new customers
Handle customer orders and process payments
Coordinate with other departments to ensure customer satisfaction

Sales Support Representative, Xerox Norwalk, Connecticut

October 2009 – April 2010

Prepare sales reports and analyze sales data
Prepare and present sales presentations
Coordinate with other departments to ensure customer satisfaction

Junior Sales Support Representative, Dell Round Rock, Texas

May 2008 – September 2009

Respond to customer inquiries and resolve customer complaints
Prepare sales reports and analyze sales data
Assist in the preparation of proposals and quotations

Education

Pennsylvania State University, University Park, Pennsylvania

Master of Science in Accounting, March, 2008

Pennsylvania State University, University Park, Pennsylvania

Bachelor of Arts in Business, March, 2004

Skills

Professionalism

Listening

Relationship Management.

Computer Literacy

Data Entry

Business Development

Sales Strategies

Sales Processes

Use This sales support representative Resume Template

Not in love with this template? Browse our full library of resume templates

sales support representative Job Descriptions; Explained

If you're applying for an sales support representative position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

sales support representative

Collaborated with the customer purchase team representatives on Annual Service Maintenance renewals
Responsible for invoicing customers & following up with customer finance teams for payment collections
Trained & nurtured 15+ members of the sales team on business enablement ERP systems
Assisted the service staff for the technical clarifications; directly involved in field service activities
Assisted the legal team for the negotiation of agreements with customers
Managed complete order fulfillment & shipping of products from corporate office (Alameda, CA, US) to customers in India
Worked closely with customer compliance teams to fulfill the documentation of US customs

sales support representative

Organizing, Replenishing and Merchandising an ever changing store
Complete routine inventory counts with the outlet managers of all retail operations • coordinate administrative duties
Generate, receive and maintain purchase orders
Maintain Inventory and complete month end data entry
Greet customers, respond to customer inquiries

sales support representative

Proposed rates/service contracts to our pricing groups and negotiated rates/non-standard services with customers
Prepared sales presentations for sales and researched Journal of Commerce and historic in house bills of lading to build knowledge of Southern California account base
Analyze customer problems and research solutions using the knowledge base software
Sell additional services by recognizing opportunities to up-sell accounts; Explaining how these features can resolve their existing issues

sales support representative

Reviewed sales contracts to ensure accuracy and deliverability
Process sales commissions
Work with clients and sales to solve billing discrepancies
Manage relationships with clients and sales

sales support representative

Schedule appointments for Directv installers to go out and install new service for customer
Awarded for increasing sales of
Confer with potential customers regarding equipment needs and advise customers on types of equipment to purchase.customer service protection plans by 20% for my call center

sales support representative Job Skills

For an sales support representative position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

Data Entry
Microsoft Office
Salesforce
CRM
Cold Calling
Sales Processes
Prospecting
Account Management
Revenue Generation
Sales Strategies
Sales Presentations
Product Knowledge
Upselling
Merchandising
Business Development
Salesforce Administration
Lead Generation
Market Analysis
Negotiation Tactics
Customer Retention
Sales Forecasting

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

Communication
Interpersonal
Leadership
Time Management
Problem Solving
Decision Making
Critical Thinking
Creativity
Adaptability
Teamwork
Organization
Planning
Public Speaking
Negotiation
Conflict Resolution
Research
Analytical
Attention to Detail
Self-Motivation
Stress Management
Collaboration
Coaching
Mentoring
Listening
Networking
Strategic Thinking
Negotiation
Emotional Intelligence
Adaptability
Flexibility
Reliability
Professionalism
Computer Literacy
Technical
Data Analysis
Project Management
Customer Service
Presentation
Written Communication
Social Media
Troubleshooting
Quality Assurance
Collaboration
Supervisory
Risk Management
Database Management
Training
Innovation
Documentation
Accounting
Financial Management
Visualization
Reporting
Business Acumen
Process Improvement
Documentation
Relationship Management.

How to Improve Your sales support representative Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Employment history

Lead Sales Support Representative, HP Palo Alto, California

March 2018 – May 2022

Generate leads and identify potential new customers
Maintain customer records and update customer information
Provide customer service and support for sales activities

Sales Support Representative, Xerox Norwalk, Connecticut

March 2017 – February 2018

Handle customer orders and process payments
Generate leads and identify potential new customers
Develop and maintain relationships with customers

Junior Sales Support Representative, Xerox Norwalk, Connecticut

March 2016 – February 2017

Education

University of Washington, Seattle, Washington

Master of Science in Marketing, January, 2016

University of Washington, Seattle, Washington

Bachelor of Science in Computer Science, January, 2012

Skills

Stress Management

Creativity

Accounting

Flexibility

Sales Processes

Sales Forecasting

CRM

Customer Retention

Unexplained Year Gaps and Missing Job Experiences are a No-no

Gaps in your resume can prevent recruiters from hiring you if you don't explain them.

Key Insights

It's okay to have gaps in your work experience but always offer a valid explanation instead of just hiding it.
Use the gap to talk about positive attributes or additional skills you've learned.
Be honest and straightforward about the gap and explain it using a professional summary.

How to Optimize Your sales support representative Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Employment history

Chief Sales Support Representative, Microsoft Redmond, Washington

May 2021 – Present

Handel custmer orders and process payments
Prepare and present sales presentatons
Assit in the preparation of proposals and quotations

Sales Support Representative, Dell Round Rock, Texas

May 2020 – April 2021

Prepair and presents sales presentation
Suport the sales team in the developments of sales plans
Assit in developing and implemting sales strategys

Entry Level Sales Support Representative, Xerox Norwalk, Connecticut

December 2018 – April 2020

Assist in developing, and implementin sales strategies
Generates leads, and identify potentials new customers
Monitor competitor activities, and provide feedbacks to sales team

Education

Pennsylvania State University, University Park, Pennsylvania

Retail Sales Certificate, October, 2018

Skills

Emotional Intelligence

Leadership

Reliability

Technical

Merchandising

Cold Calling

Revenue Generation

Lead Generation

Avoid Spelling Mistakes and Include your Contact Information

Missing contact information prevents recruiters from understanding you're the best fit for the position.

Key Insights

Make sure you're not missing contact information on your resume. That should include your full name, telephone number and email address.
Make sure to use a professional email address as part of your contact information.
Highlight your contact information and double check that everything is accurate to help recruiters get in touch with you.

sales support representative Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an sales support representative position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.

Associate Sales Support Representative
HP
Palo Alto, California

Greetings HP Recruitment Team

I am a passionate Sales Support Representative with 2 years of experience in Sales. I am excited to submit my application for the Associate Sales Support Representative position at HP, where I believe my skills and expertise would be a great asset to your team.

Growing up, I always had a fascination with Sales Presentations. As I pursued my education and gained experience in this field, I realized that this was where I could make the most impact. I have had the opportunity to work on things throughout my career like personal projects and voluntary work, which have developed in me a deep understanding of the challenges and opportunities in this field. I am excited to bring my passion and expertise to the role at and help your organization achieve its goals.

I am elated about the opportunity to join a team that shares my passion for this field, and values collaboration and innovation. I am confident that together we can overcome whatever tests and challenges are put on our way.

Looking forward to hearing from you,
Victor Grant
918-138-3643
[email protected]

Victor Grant

CUSTOMIZE THIS COVER LETTER

Showcase your most significant accomplishments and qualifications with this cover letter.
Personalize this cover letter in just few minutes with our user-friendly tool!

Related Resumes & Cover Letters