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rooms division manager: Resume Samples & Writing Guide

Sam Foster 866 Ridgewood Avenue, Santa Susana, CA 93063
samfoster15@outlook.com
794-361-6841

Professional Summary

 A highly motivated hospitality professional with extensive experience in rooms division management. Experienced in overseeing day-to-day operations, developing and implementing effective strategies to maximize customer satisfaction and operational efficiency. 

Employment history

Senior Rooms Division Manager, InterContinental Hotels Group Atlanta, Georgia
June 2009 – Present
  • Develop and implement marketing strategies to promote the hotel
  • Ensure that all rooms are clean, comfortable and well maintained
  • Monitor and maintain budget and cost control
Associate Rooms Division Manager, InterContinental Hotels Group Atlanta, Georgia
November 2008 – May 2009
  • Participate in the development of the hotel’s strategic plan
  • Ensure the highest standards of customer service
  • Develop and implement departmental policies and procedures
Jr. Rooms Division Manager, Hilton Hotels & Resorts McLean, Virginia
December 2007 – November 2008
  • Participate in the development of the hotel’s strategic plan
  • Monitor and maintain budget and cost control
  • Develop and implement marketing strategies to promote the hotel

Education

University of Houston, Houston, Texas
Master of Arts in Hotel and Restaurant Management, October, 2007
University of Houston, Houston, Texas
Bachelor of Science in Tourism and Travel Management, October, 2003

Skills

Risk Management
Communication
Quality Assurance
Computer Literacy
Hotel Management
Cost Control
Budgeting
Reservation Systems

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Yolie Davis 698 Pleasantview Drive, Riverdale, UT 84405
yolie.davis@yandex.com
627-382-1902

Professional Summary

 Highly experienced Rooms Division Manager in the Hospitality field, with a proven track record of exceeding customer service expectations and achieving operational excellence. Experienced in leading teams to success in a fast-paced and dynamic environment. 

Employment history

Lead Rooms Division Manager, Best Western Hotels & Resorts Phoenix, Arizona
June 2011 – Present
  • Supervise and manage the Rooms Division staff
  • Develop and implement marketing strategies to promote the hotel
  • Develop and implement strategies to increase revenue and maximize profits
Associate Rooms Division Manager, Choice Hotels International Rockville, Maryland
November 2010 – May 2011
  • Ensure that all rooms are clean, comfortable and well maintained
  • Coordinate and manage the training of staff
  • Manage the daily operations of the Rooms Division, including housekeeping, front desk, and reservations
Jr. Rooms Division Manager, Red Lion Hotels Corporation Spokane, Washington
November 2009 – November 2010
  • Develop and implement strategies to increase revenue and maximize profits
  • Supervise and manage the Rooms Division staff
  • Develop and maintain effective working relationships with other departments

Education

Texas Tech University, Lubbock, Texas
Doctor of Philosophy in Tourism and Travel Management, October, 2009
Texas Tech University, Lubbock, Texas
Bachelor of Science in Event Planning, October, 2005

Skills

Self-Motivation
Problem Solving
Collaboration
Technical
Front Office Management
Reservation Systems
Front Desk Operations
Inventory Management
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Yolie Davis 513 Birchwood Drive, Condon, MT 59826
yoliedavis@mail.com
686-022-5935

Employment history

Lead Rooms Division Manager, Red Lion Hotels Corporation Spokane, Washington
April 2022 – Present
  • Monitor and analyze guest feedback and take corrective action as necessary
  • Ensure the highest standards of customer service
  • Develop and manage relationships with vendors and suppliers
Rooms Division Manager, Choice Hotels International Rockville, Maryland
September 2021 – March 2022
  • Develop and implement strategies to increase revenue and maximize profits
  • Ensure that all rooms are clean, comfortable and well maintained
  • Monitor and analyze guest feedback and take corrective action as necessary
Junior Rooms Division Manager, Hyatt Hotels Corporation Chicago, Illinois
April 2020 – August 2021
  • Ensure that all rooms are clean, comfortable and well maintained
  • Develop and implement marketing strategies to promote the hotel
  • Develop and manage relationships with vendors and suppliers

Education

University of San Francisco, San Francisco, California
Customer Service, February, 2020

Skills

Research
Mentoring
Networking
Critical Thinking
Revenue Management
Housekeeping Management
Guest Services
Yield Management
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Victor Kelly 45 Pinecrest Avenue, Hurstbourne Acres, KY 40220
victorkelly31@yahoo.com
907-091-6555

Employment history

Lead Rooms Division Manager, Best Western Hotels & Resorts Phoenix, Arizona
February 2018 – Present
  • Ensure that all rooms are clean, comfortable and well maintained
  • Monitor and ensure compliance with all safety and security regulations
  • Ensure the highest standards of customer service
Associate Rooms Division Manager, Choice Hotels International Rockville, Maryland
September 2016 – January 2018
  • Develop and implement departmental policies and procedures
  • Monitor and analyze guest feedback and take corrective action as necessary
  • Participate in the development of the hotel’s strategic plan
Junior Rooms Division Manager, Marriott International Bethesda, Maryland
September 2015 – August 2016
  • Participate in the development of the hotel’s strategic plan
  • Ensure the highest standards of customer service
  • Develop and implement departmental policies and procedures

Education

Cornell University, Ithaca, New York
Bachelor of Science in Hospitality Business Management, July, 2015

Skills

Decision Making
Project Management
Listening
Risk Management
Revenue Management
Yield Management
Inventory Management
Reservation Systems
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Marcus Benson 7 Sunset Drive, Naselle, WA 98638
benson.marcus@gmail.com
951-574-2640

Employment history

Jr. Rooms Division Manager, Red Lion Hotels Corporation Spokane, Washington
September 2021 – July 2022
  • Develop and implement departmental policies and procedures
  • Ensure the highest standards of customer service
  • Participate in the development of the hotel’s strategic plan

Education

University of Central Florida, Orlando, Florida
Doctor of Philosophy in Hospitality Business Management, August, 2021
University of Central Florida, Orlando, Florida
Bachelor of Science in Culinary Arts, August, 2017

Skills

Technical
Planning
Customer Service
Visualization
Housekeeping Management
Concierge Services
Cost Control
Food and Beverage Management
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rooms division manager Job Descriptions; Explained

If you're applying for an rooms division manager position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

1

rooms division manager

  • Responsible of the operation of a 239 rooms hotel, front office, housekeeping, business center, bellboys, security and spa. (110 employees)
  • Achieved for the last 3 years the Quality Excellence Award from IHG.
  • Maintained operational efficiency with proactive oversight and corrections.
  • Leader in the opening process of the 245 rooms hotel; managing the front office and housekeeping.
2

rooms division manager

  • Responsible of the operation of a 154 rooms hotel; front office, housekeeping, business center, security and spa (110 employees).
  • Achieved 2 years the Quality Excellence Award and 1 year the Torchbearer Award from IHG.
  • Leader in the remodeling project of rooms and publics areas of the hotel, and participate on the implementation of the new restaurant The Market.
  • Achieved the distinction of being one of The Leading Hotels in the World
3

rooms division manager

  •   Implementation of two different Property Management systems;            Merlin and Opera
  •   Revenue Budgeting of Rooms Division (Decreased costs by 14%               and Increased revenue at 9% as a Division Leader)
  •   Oversee, develop, and implement services to ensure Customer                Service needs are met (Increased Guest satisfaction by 20%)
  •   Social Networking management
  •   Manage Guest experiences and evolve with current trends 
  •   Develop and oversee communications within in the resort
  •   Assume General Manager duties when GM was absent
4

rooms division manager

  • Leader in the opening process of the 222 rooms hotel, managing the front office, housekeeping and security.
  • Direct, plan, or implement policies, objectives, or activities of hotel operations to ensure guest satisfaction, to maximize revenue optimization, and to increase the level of service.
  • Review reports submitted by department heads and/or staff members to recommend approval or to suggest changes.
  • Appoint department heads and assign or delegate responsibilities to them.
5

rooms division manager

  • Increased Tripadvisor position from 13 to 4
  • Increased Upsell sales from 1.2% to 1.6% of Yearly Room Revenue
  • Managed and coordinated more than 30 people between Front Desk, Housekeeping and Laundry
  • Reduced expenses by 6% YoY, while improving guest commentaries
  • Increased Membership Enrollments by 20% YoY
1 2

rooms division manager Job Skills

For an rooms division manager position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

  • Front Office Management
  • Revenue Management
  • Hotel Management
  • Housekeeping Management
  • Guest Relations
  • Room Booking
  • Room Assignment
  • Front Desk Operations
  • Guest Services
  • Reservation Systems
  • Computerized Property Management Systems
  • Yield Management
  • Inventory Management
  • Budgeting
  • Cost Control
  • Food and Beverage Management
  • Event Management
  • Corporate Bookings
  • Group Bookings
  • Concierge Services
  • Hospitality Law.

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

  • Communication
  • Interpersonal
  • Leadership
  • Time Management
  • Problem Solving
  • Decision Making
  • Critical Thinking
  • Creativity
  • Adaptability
  • Teamwork
  • Organization
  • Planning
  • Public Speaking
  • Negotiation
  • Conflict Resolution
  • Research
  • Analytical
  • Attention to Detail
  • Self-Motivation
  • Stress Management
  • Collaboration
  • Coaching
  • Mentoring
  • Listening
  • Networking
  • Strategic Thinking
  • Negotiation
  • Emotional Intelligence
  • Adaptability
  • Flexibility
  • Reliability
  • Professionalism
  • Computer Literacy
  • Technical
  • Data Analysis
  • Project Management
  • Customer Service
  • Presentation
  • Written Communication
  • Social Media
  • Troubleshooting
  • Quality Assurance
  • Collaboration
  • Supervisory
  • Risk Management
  • Database Management
  • Training
  • Innovation
  • Documentation
  • Accounting
  • Financial Management
  • Visualization
  • Reporting
  • Business Acumen
  • Process Improvement
  • Documentation
  • Relationship Management.

How to Improve Your rooms division manager Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Virginia Jackson 956 Winterwood Drive, Springfield, MA 01101
virginiajackson@protonmail.com
857-488-4973

Employment history

Lead Rooms Division Manager, Choice Hotels International Rockville, Maryland
September 2015 – May 2022
  • Ensure that all rooms are clean, comfortable and well maintained
  • Manage the daily operations of the Rooms Division, including housekeeping, front desk, and reservations
  • Ensure the highest standards of customer service
Associate Rooms Division Manager, Marriott International Bethesda, Maryland
April 2014 – August 2015
  • Monitor and analyze guest feedback and take corrective action as necessary
  • Supervise and manage the Rooms Division staff
  • Participate in the development of the hotel’s strategic plan
Jr. Rooms Division Manager, Red Lion Hotels Corporation Spokane, Washington
October 2012 – March 2014

    Education

    University of Central Florida, Orlando, Florida
    Master of Science in Culinary Arts, August, 2012
    University of Central Florida, Orlando, Florida
    Bachelor of Science in Tourism and Travel Management, August, 2008

    Skills

    Customer Service
    Troubleshooting
    Documentation
    Reliability
    Front Desk Operations
    Yield Management
    Cost Control
    Hospitality Law.

    Unexplained Year Gaps and Missing Job Experiences are a No-no

    Gaps in your resume can prevent recruiters from hiring you if you don't explain them.

    Key Insights
    • It's okay to have gaps in your work experience but always offer a valid explanation instead of just hiding it.
    • Use the gap to talk about positive attributes or additional skills you've learned.
    • Be honest and straightforward about the gap and explain it using a professional summary.

    How to Optimize Your rooms division manager Resume

    Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

    Brad Evans 619 Willow Avenue, Willow Canyon, AZ 85619

    Employment history

    Lead Rooms Division Manager, Choice Hotels International Rockville, Maryland
    December 2017 – Present
    • Develp and implement departmental policys and proceduers
    • Ensure the highest standars of customer service
    • Ensure that all rooms are clean, comfortabel and well maintaned
    Rooms Division Manager, Hyatt Hotels Corporation Chicago, Illinois
    December 2016 – December 2017
    • Manege the daily operations of the Rooms Division, includin housekeeping, front desk, and reservatons
    • Monitor and maintane inventory of supplies and equipments
    • Develope and manege relationships with vendors and suppliers.
    Entry Level Rooms Division Manager, Best Western Hotels & Resorts Phoenix, Arizona
    July 2015 – December 2016
    • Co-ordinate and manage the trainning of staff
    • Monitor and ensure complience with all safety and security regulations
    • Develop and maintain effictive working relationships with other departments

    Education

    University of San Francisco, San Francisco, California
    Master of Science in Food Service Management, May, 2015
    University of San Francisco, San Francisco, California
    Bachelor of Science in Tourism and Travel Management, May, 2011

    Skills

    Visualization
    Social Media
    Stress Management
    Networking
    Group Bookings
    Computerized Property Management Systems
    Guest Relations
    Cost Control

    Avoid Spelling Mistakes and Include your Contact Information

    Missing contact information prevents recruiters from understanding you're the best fit for the position.

    Key Insights
    • Make sure you're not missing contact information on your resume. That should include your full name, telephone number and email address.
    • Make sure to use a professional email address as part of your contact information.
    • Highlight your contact information and double check that everything is accurate to help recruiters get in touch with you.

    rooms division manager Cover Letter Example

    A cover letter can be a valuable addition to your job application when applying for an rooms division manager position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.



    Sam
    Foster     samfoster15@outlook.com
    794-361-6841
    866 Ridgewood Avenue, Santa Susana, CA
    93063

    Senior Rooms Division Manager
    Best Western Hotels & Resorts
    Phoenix, Arizona

    Esteemed Best Western Hotels & Resorts Hiring Team


    As a Rooms Division Manager with a proven track record of success in Hospitality, I am excited to apply for the Senior Rooms Division Manager position at Best Western Hotels & Resorts. I believe that my skills and expertise would make a valuable contribution to your team.


    Throughout my life, I have pursued my passion for Hotel Management and have gained experience in this field as a result. This experience has given me valuable skills such as Risk Management and Communication, which I am excited to bring to this position. I am eager to work with a team that shares my enthusiasm as a Rooms Division Manager and help your organization achieve its well determined goals.


    I appreciate the opportunity to apply for the Senior Rooms Division Manager position. I am committed to making a positive impact on the world, so I am thrilled about the opportunity to join your team and work towards achieving our shared goals for the betterment of everyone.


    Cordially,
    Sam Foster
    794-361-6841
    samfoster15@outlook.com

    Sam Foster






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