5 Amazing retail general manager Resume Examples (Updated 2023) + Skills & Job Descriptions

As a retail general manager, you have a solid history of exemplary service. Your abilities in leadership, communication, team motivation, and customer service flow from you as naturally as breathing. You enjoy the daily tasks required to maintain a retail store, such as placing orders, assigning work, training employees, and maintaining an appealing environment for your customers. Now you are looking forward to taking on a new general manager role, but writing a resume for it has you stumped. Creating your best retail general manager resume is a vital step toward securing a new job, especially when grabbing and holding hiring managers’ attention is key to obtaining job interviews. How do you go about creating the kind of instant interest that stops employers in their tracks as they take a customary few seconds to look over your resume? Our resume sample collection, tips, and templates can put you on the right track. Designed by professionals, they provide the assistance you need to organize and write a document that may win those coveted job interviews.

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retail general manager: Resume Samples & Writing Guide

Employment history

Lead Retail General Manager, Kohl's Menomonee Falls, Wisconsin

November 2020 – Present

Develop and implement customer loyalty programs
Ensure customer satisfaction by addressing customer complaints and concerns
Monitor and manage store budgets

Associate Retail General Manager, Sears Hoffman Estates, Illinois

November 2019 – October 2020

Ensure store compliance with company policies and procedures
Ensure customer satisfaction by addressing customer complaints and concerns
Monitor competitor activities and adjust strategies accordingly

Entry Level Retail General Manager, Home Depot Atlanta, Georgia

November 2018 – October 2019

Monitor and analyze sales performance and implement strategies to improve results
Monitor inventory levels and order new merchandise as needed
Monitor competitor activities and adjust strategies accordingly

Education

University of Arizona, Tucson, Arizona

Doctor of Science in Retail Management, September, 2018

University of Arizona, Tucson, Arizona

Bachelor of Arts in Retail Store Management, September, 2014

Skills

Negotiation

Public Speaking

Troubleshooting

Database Management

Loss Prevention

Retail Technology

Visual Merchandising

Budgeting

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Professional Summary

Dynamic and experienced Retail General Manager with a passion for driving results. Proven track record of delivering exceptional customer service and developing successful strategies to maximize sales and profitability.

Employment history

Lead Retail General Manager, Home Depot Atlanta, Georgia

March 2013 – Present

Develop strategies to increase customer engagement and sales
Maintain store appearance and cleanliness
Develop and implement marketing strategies to promote the store’s products and services

Retail General Manager, Kohl's Menomonee Falls, Wisconsin

October 2011 – March 2013

Monitor and analyze sales performance and implement strategies to improve results
Manage store operations and personnel
Develop and implement customer loyalty programs

Junior Retail General Manager, Sears Hoffman Estates, Illinois

October 2010 – September 2011

Develop and implement customer loyalty programs
Develop and implement strategies to reduce costs
Ensure customer satisfaction by addressing customer complaints and concerns

Education

University of Minnesota, Minneapolis, Minnesota

Doctor of Science in Retail Selling, August, 2010

University of Minnesota, Minneapolis, Minnesota

Bachelor of Business Administration in Retail Management, August, 2006

Skills

Attention to Detail

Stress Management

Conflict Resolution

Documentation

Financial Analysis

Retail Planning

Retail Marketing

Retail Recruiting

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Professional Summary

A dedicated Retail General Manager with a passion for driving sales and customer service excellence. Proven track record of success in optimizing operations and driving growth in a retail environment.

Employment history

Lead Retail General Manager, Walmart Bentonville, Arkansas

December 2013 – Present

Ensure store compliance with company policies and procedures
Monitor and analyze sales performance and implement strategies to improve results
Manage store operations and personnel

Retail General Manager, Walmart Bentonville, Arkansas

December 2012 – November 2013

Ensure store compliance with company policies and procedures
Manage store operations and personnel
Monitor inventory levels and order new merchandise as needed

Entry Level Retail General Manager, Home Depot Atlanta, Georgia

May 2012 – November 2012

Monitor staff performance and provide feedback
Train and motivate staff to ensure optimal performance
Develop and implement marketing strategies to promote the store’s products and services

Education

Ohio State University, Columbus, Ohio

Bachelor of Science in Retail Selling, April, 2012

Skills

Public Speaking

Research

Creativity

Innovation

Visual Merchandising

Point of Sale

Retail Planning

Retail Compliance

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Employment history

Lead Retail General Manager, JCPenney Plano, Texas

June 2015 – Present

Develop and maintain relationships with vendors
Develop and implement strategies to reduce costs
Monitor and analyze sales performance and implement strategies to improve results

Associate Retail General Manager, Target Minneapolis, Minnesota

November 2014 – May 2015

Ensure customer satisfaction by addressing customer complaints and concerns
Develop strategies to increase customer engagement and sales
Monitor inventory levels and order new merchandise as needed

Junior Retail General Manager, Target Minneapolis, Minnesota

November 2013 – October 2014

Monitor and analyze sales performance and implement strategies to improve results
Ensure customer satisfaction by addressing customer complaints and concerns
Monitor and manage store budgets

Education

University of Wisconsin, Madison, Wisconsin

Doctor of Science in Merchandising, September, 2013

University of Wisconsin, Madison, Wisconsin

Bachelor of Arts in Retail Marketing, September, 2009

Skills

Computer Literacy

Problem Solving

Conflict Resolution

Self-Motivation

Retail Compliance

Retail Forecasting

Merchandising

Retail Strategy

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Employment history

Lead Retail General Manager, Target Minneapolis, Minnesota

May 2020 – Present

Ensure customer satisfaction by addressing customer complaints and concerns
Monitor inventory levels and order new merchandise as needed
Manage store operations and personnel

Retail General Manager, Nordstrom Seattle, Washington

May 2019 – April 2020

Monitor and analyze sales performance and implement strategies to improve results
Develop strategies to increase customer engagement and sales
Monitor competitor activities and adjust strategies accordingly

Jr. Retail General Manager, Lowe's Mooresville, North Carolina

November 2018 – April 2019

Develop and implement strategies to reduce costs
Monitor inventory levels and order new merchandise as needed
Develop and maintain relationships with vendors

Education

University of North Carolina, Chapel Hill, North Carolina

Retail Marketing, September, 2018

Skills

Project Management

Collaboration

Teamwork

Analytical

Retail Forecasting

Leadership Development

Retail Strategy

Merchandising

Use This retail general manager Resume Template

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retail general manager Job Skills

For an retail general manager position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

Inventory Management
Merchandising
Retail Sales
Financial Analysis
Budgeting
Cash Handling
Loss Prevention
Visual Merchandising
Point of Sale
Store Operations
Retail Marketing
Retail Planning
Retail Analytics
Retail Technology
Retail Strategy
Retail Forecasting
Retail Compliance
Leadership Development
Retail Recruiting
Retail Design.

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

Communication
Interpersonal
Leadership
Time Management
Problem Solving
Decision Making
Critical Thinking
Creativity
Adaptability
Teamwork
Organization
Planning
Public Speaking
Negotiation
Conflict Resolution
Research
Analytical
Attention to Detail
Self-Motivation
Stress Management
Collaboration
Coaching
Mentoring
Listening
Networking
Strategic Thinking
Negotiation
Emotional Intelligence
Adaptability
Flexibility
Reliability
Professionalism
Computer Literacy
Technical
Data Analysis
Project Management
Customer Service
Presentation
Written Communication
Social Media
Troubleshooting
Quality Assurance
Collaboration
Supervisory
Risk Management
Database Management
Training
Innovation
Documentation
Accounting
Financial Management
Visualization
Reporting
Business Acumen
Process Improvement
Documentation
Relationship Management.

How to Improve Your retail general manager Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Employment history

Jr. Retail General Manager, Macy's New York, New York

February 2022 – November 2022

Education

University of Texas, Austin, Texas

Bachelor of Science in Retail Selling, December, 2021

Skills

Interpersonal

Decision Making

Supervisory

Social Media

Retail Design.

Retail Compliance

Retail Strategy

Store Operations

Unexplained Year Gaps and Missing Job Experiences are a No-no

Gaps in your resume can prevent recruiters from hiring you if you don't explain them.

Key Insights

It's okay to have gaps in your work experience but always offer a valid explanation instead of just hiding it.
Use the gap to talk about positive attributes or additional skills you've learned.
Be honest and straightforward about the gap and explain it using a professional summary.

How to Optimize Your retail general manager Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Professional Summary

Highly experienced Retail General Manager with a proven track record of leading successful retail operations. Proven ability to drive sales, manage staff, and ensure customer satisfaction.

Employment history

Chief Retail General Manager, Home Depot Atlanta, Georgia

March 2010 – Present

Mointor competitior activities, and adjust stratagies acordingly
Maintain store apearance, and cleanlinesss
Develop stratagies to increse customer engagment, and sales

Associate Retail General Manager, Macy's New York, New York

March 2009 – February 2010

Monitor competitior activitites and adjust strategies accrodingly
Develope and implement customer loyalty progams
Manage store operations and personel

Jr. Retail General Manager, Macy's New York, New York

August 2008 – February 2009

Train and motivate staff too ensure optimal performance
Monitor inventory levelss and order new merchandise as neededed
Develop and impliment customer loyalty programs

Education

University of North Carolina, Chapel Hill, North Carolina

Retail Buying, July, 2008

Skills

Written Communication

Critical Thinking

Negotiation

Customer Service

Retail Recruiting

Visual Merchandising

Point of Sale

Retail Planning

Avoid Spelling Mistakes and Include your Contact Information

Missing contact information prevents recruiters from understanding you're the best fit for the position.

Key Insights

Make sure you're not missing contact information on your resume. That should include your full name, telephone number and email address.
Make sure to use a professional email address as part of your contact information.
Highlight your contact information and double check that everything is accurate to help recruiters get in touch with you.

retail general manager Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an retail general manager position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.

Lead Retail General Manager
Walmart
Bentonville, Arkansas

To the respected Walmart Recruitment Team

I am a highly motivated Retail General Manager with 5 years of experience in Retail. I am excited to submit my application for the Lead Retail General Manager position at Walmart, where I believe my skills and expertise would be an excellent fit.

My diverse life experiences have taught me the importance of adaptability, creativity, and resilience. Whether it was on the job, or simply on my day to day, I have learned to navigate challenges and find innovative solutions. I am confident that I possess the skills and expertise necessary to excel in the position at Walmart and I am excited about the opportunity to grow with a team that values these qualities and contribute to your organization's growth and success.

I appreciate the opportunity to apply for the Lead Retail General Manager position. I am confident that I can make a valuable contribution to your organization and that together there is no challenge that we cannot overcome. I will be waiting, hopeful for what the future will bring.

Kindest regards,
Xaviera Young
786-255-0364
youngxaviera49@zoho.com

Xaviera Young

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Showcase your most significant accomplishments and qualifications with this cover letter.
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