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retail general manager: Resume Samples & Writing Guide

Xaviera Young 592 Evergreen St., West Hazleton, PA 18202
[email protected]
786-255-0364

Employment history

Lead Retail General Manager, Kohl's Menomonee Falls, Wisconsin
November 2020 – Present
  • Develop and implement customer loyalty programs
  • Ensure customer satisfaction by addressing customer complaints and concerns
  • Monitor and manage store budgets
Associate Retail General Manager, Sears Hoffman Estates, Illinois
November 2019 – October 2020
  • Ensure store compliance with company policies and procedures
  • Ensure customer satisfaction by addressing customer complaints and concerns
  • Monitor competitor activities and adjust strategies accordingly
Entry Level Retail General Manager, Home Depot Atlanta, Georgia
November 2018 – October 2019
  • Monitor and analyze sales performance and implement strategies to improve results
  • Monitor inventory levels and order new merchandise as needed
  • Monitor competitor activities and adjust strategies accordingly

Education

University of Arizona, Tucson, Arizona
Doctor of Science in Retail Management, September, 2018
University of Arizona, Tucson, Arizona
Bachelor of Arts in Retail Store Management, September, 2014

Skills

Negotiation
Public Speaking
Troubleshooting
Database Management
Loss Prevention
Retail Technology
Visual Merchandising
Budgeting

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Adam Walker 449 Hickory St., Pitsburg, OH 45358
[email protected]
894-054-6459

Professional Summary

 Dynamic and experienced Retail General Manager with a passion for driving results. Proven track record of delivering exceptional customer service and developing successful strategies to maximize sales and profitability. 

Employment history

Lead Retail General Manager, Home Depot Atlanta, Georgia
March 2013 – Present
  • Develop strategies to increase customer engagement and sales
  • Maintain store appearance and cleanliness
  • Develop and implement marketing strategies to promote the store’s products and services
Retail General Manager, Kohl's Menomonee Falls, Wisconsin
October 2011 – March 2013
  • Monitor and analyze sales performance and implement strategies to improve results
  • Manage store operations and personnel
  • Develop and implement customer loyalty programs
Junior Retail General Manager, Sears Hoffman Estates, Illinois
October 2010 – September 2011
  • Develop and implement customer loyalty programs
  • Develop and implement strategies to reduce costs
  • Ensure customer satisfaction by addressing customer complaints and concerns

Education

University of Minnesota, Minneapolis, Minnesota
Doctor of Science in Retail Selling, August, 2010
University of Minnesota, Minneapolis, Minnesota
Bachelor of Business Administration in Retail Management, August, 2006

Skills

Attention to Detail
Stress Management
Conflict Resolution
Documentation
Financial Analysis
Retail Planning
Retail Marketing
Retail Recruiting
Richard Long 791 Cypress Avenue, Rowlett, TX 75030
[email protected]
740-612-7335

Professional Summary

 A dedicated Retail General Manager with a passion for driving sales and customer service excellence. Proven track record of success in optimizing operations and driving growth in a retail environment. 

Employment history

Lead Retail General Manager, Walmart Bentonville, Arkansas
December 2013 – Present
  • Ensure store compliance with company policies and procedures
  • Monitor and analyze sales performance and implement strategies to improve results
  • Manage store operations and personnel
Retail General Manager, Walmart Bentonville, Arkansas
December 2012 – November 2013
  • Ensure store compliance with company policies and procedures
  • Manage store operations and personnel
  • Monitor inventory levels and order new merchandise as needed
Entry Level Retail General Manager, Home Depot Atlanta, Georgia
May 2012 – November 2012
  • Monitor staff performance and provide feedback
  • Train and motivate staff to ensure optimal performance
  • Develop and implement marketing strategies to promote the store’s products and services

Education

Ohio State University, Columbus, Ohio
Bachelor of Science in Retail Selling, April, 2012

Skills

Public Speaking
Research
Creativity
Innovation
Visual Merchandising
Point of Sale
Retail Planning
Retail Compliance
Norman Ingram 21 Pinecrest Avenue, Selma, IN 47383
[email protected]
907-985-9622

Employment history

Lead Retail General Manager, JCPenney Plano, Texas
June 2015 – Present
  • Develop and maintain relationships with vendors
  • Develop and implement strategies to reduce costs
  • Monitor and analyze sales performance and implement strategies to improve results
Associate Retail General Manager, Target Minneapolis, Minnesota
November 2014 – May 2015
  • Ensure customer satisfaction by addressing customer complaints and concerns
  • Develop strategies to increase customer engagement and sales
  • Monitor inventory levels and order new merchandise as needed
Junior Retail General Manager, Target Minneapolis, Minnesota
November 2013 – October 2014
  • Monitor and analyze sales performance and implement strategies to improve results
  • Ensure customer satisfaction by addressing customer complaints and concerns
  • Monitor and manage store budgets

Education

University of Wisconsin, Madison, Wisconsin
Doctor of Science in Merchandising, September, 2013
University of Wisconsin, Madison, Wisconsin
Bachelor of Arts in Retail Marketing, September, 2009

Skills

Computer Literacy
Problem Solving
Conflict Resolution
Self-Motivation
Retail Compliance
Retail Forecasting
Merchandising
Retail Strategy
Carl Hall 830 Parkwood Drive, Mapleview, MN 55912
[email protected]
877-892-8321

Employment history

Lead Retail General Manager, Target Minneapolis, Minnesota
May 2020 – Present
  • Ensure customer satisfaction by addressing customer complaints and concerns
  • Monitor inventory levels and order new merchandise as needed
  • Manage store operations and personnel
Retail General Manager, Nordstrom Seattle, Washington
May 2019 – April 2020
  • Monitor and analyze sales performance and implement strategies to improve results
  • Develop strategies to increase customer engagement and sales
  • Monitor competitor activities and adjust strategies accordingly
Jr. Retail General Manager, Lowe's Mooresville, North Carolina
November 2018 – April 2019
  • Develop and implement strategies to reduce costs
  • Monitor inventory levels and order new merchandise as needed
  • Develop and maintain relationships with vendors

Education

University of North Carolina, Chapel Hill, North Carolina
Retail Marketing, September, 2018

Skills

Project Management
Collaboration
Teamwork
Analytical
Retail Forecasting
Leadership Development
Retail Strategy
Merchandising

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retail general manager Job Skills

For an retail general manager position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

  • Inventory Management
  • Merchandising
  • Retail Sales
  • Financial Analysis
  • Budgeting
  • Cash Handling
  • Loss Prevention
  • Visual Merchandising
  • Point of Sale
  • Store Operations
  • Retail Marketing
  • Retail Planning
  • Retail Analytics
  • Retail Technology
  • Retail Strategy
  • Retail Forecasting
  • Retail Compliance
  • Leadership Development
  • Retail Recruiting
  • Retail Design.

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

  • Communication
  • Interpersonal
  • Leadership
  • Time Management
  • Problem Solving
  • Decision Making
  • Critical Thinking
  • Creativity
  • Adaptability
  • Teamwork
  • Organization
  • Planning
  • Public Speaking
  • Negotiation
  • Conflict Resolution
  • Research
  • Analytical
  • Attention to Detail
  • Self-Motivation
  • Stress Management
  • Collaboration
  • Coaching
  • Mentoring
  • Listening
  • Networking
  • Strategic Thinking
  • Negotiation
  • Emotional Intelligence
  • Adaptability
  • Flexibility
  • Reliability
  • Professionalism
  • Computer Literacy
  • Technical
  • Data Analysis
  • Project Management
  • Customer Service
  • Presentation
  • Written Communication
  • Social Media
  • Troubleshooting
  • Quality Assurance
  • Collaboration
  • Supervisory
  • Risk Management
  • Database Management
  • Training
  • Innovation
  • Documentation
  • Accounting
  • Financial Management
  • Visualization
  • Reporting
  • Business Acumen
  • Process Improvement
  • Documentation
  • Relationship Management.

How to Improve Your retail general manager Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Pete Griffin 794 Pleasantview Drive, Rector, AR 72461
[email protected]
892-244-2658

Employment history

Jr. Retail General Manager, Macy's New York, New York
February 2022 – November 2022

Education

University of Texas, Austin, Texas
Bachelor of Science in Retail Selling, December, 2021

Skills

Interpersonal
Decision Making
Supervisory
Social Media
Retail Design.
Retail Compliance
Retail Strategy
Store Operations

Unexplained Year Gaps and Missing Job Experiences are a No-no

Gaps in your resume can prevent recruiters from hiring you if you don't explain them.

Key Insights
  • It's okay to have gaps in your work experience but always offer a valid explanation instead of just hiding it.
  • Use the gap to talk about positive attributes or additional skills you've learned.
  • Be honest and straightforward about the gap and explain it using a professional summary.

How to Optimize Your retail general manager Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Quentin Nelson 519 Valley Drive, Bloomsburg, PA 17815

Professional Summary

 Highly experienced Retail General Manager with a proven track record of leading successful retail operations. Proven ability to drive sales, manage staff, and ensure customer satisfaction. 

Employment history

Chief Retail General Manager, Home Depot Atlanta, Georgia
March 2010 – Present
  • Mointor competitior activities, and adjust stratagies acordingly
  • Maintain store apearance, and cleanlinesss
  • Develop stratagies to increse customer engagment, and sales
Associate Retail General Manager, Macy's New York, New York
March 2009 – February 2010
  • Monitor competitior activitites and adjust strategies accrodingly
  • Develope and implement customer loyalty progams
  • Manage store operations and personel
Jr. Retail General Manager, Macy's New York, New York
August 2008 – February 2009
  • Train and motivate staff too ensure optimal performance
  • Monitor inventory levelss and order new merchandise as neededed
  • Develop and impliment customer loyalty programs

Education

University of North Carolina, Chapel Hill, North Carolina
Retail Buying, July, 2008

Skills

Written Communication
Critical Thinking
Negotiation
Customer Service
Retail Recruiting
Visual Merchandising
Point of Sale
Retail Planning

Avoid Spelling Mistakes and Include your Contact Information

Missing contact information prevents recruiters from understanding you're the best fit for the position.

Key Insights
  • Make sure you're not missing contact information on your resume. That should include your full name, telephone number and email address.
  • Make sure to use a professional email address as part of your contact information.
  • Highlight your contact information and double check that everything is accurate to help recruiters get in touch with you.

retail general manager Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an retail general manager position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.



Xaviera
Young
[email protected]
786-255-0364
592 Evergreen St., West Hazleton, PA
18202

Lead Retail General Manager
Walmart
Bentonville, Arkansas

To the respected Walmart Recruitment Team


I am a highly motivated Retail General Manager with 5 years of experience in Retail. I am excited to submit my application for the Lead Retail General Manager position at Walmart, where I believe my skills and expertise would be an excellent fit.


My diverse life experiences have taught me the importance of adaptability, creativity, and resilience. Whether it was on the job, or simply on my day to day, I have learned to navigate challenges and find innovative solutions. I am confident that I possess the skills and expertise necessary to excel in the position at Walmart and I am excited about the opportunity to grow with a team that values these qualities and contribute to your organization's growth and success.


I appreciate the opportunity to apply for the Lead Retail General Manager position. I am confident that I can make a valuable contribution to your organization and that together there is no challenge that we cannot overcome. I will be waiting, hopeful for what the future will bring.


Kindest regards,
Xaviera Young
786-255-0364
[email protected]

Xaviera Young






Showcase your most significant accomplishments and qualifications with this cover letter.
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Build your Resume in 15 minutes

Give yourself the best chance of standing out from the competition!

Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.