5 Amazing retail associate Resume Examples (Updated 2023) + Skills & Job Descriptions

You know how to listen to customers well enough to see beyond their insistence that they're just browsing and discern what it is that they are really hoping to find. A great retail associate resume is necessary to get hiring managers to pay attention to how well you match what they are looking for in a representative. A good resume example can serve as the standard you want to meet with your own document. Our templates help you craft a resume that provides a clear link between what recruiters are shopping for and the services you can provide. If you already have a solid start, you can find tips that help you update your resume to ensure that prospective employers are getting the best and most recent information about your qualifications. Without a great resume, your retail experience looks just like the list that every other similarly qualified applicant submits. Use our experts' advice to show store owners how enticing your sales pitch can be.

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retail associate: Resume Samples & Writing Guide

Professional Summary

Highly motivated Retail Associate with a passion for delivering exceptional customer service and sales. Proven track record of driving sales growth and profitability through effective merchandising and marketing strategies.

Employment history

Chief Retail Associate, Nordstrom Seattle, Washington

September 2009 – Present

Following store policies and procedures
Maintaining store appearance and product displays
Keeping records of sales and customer interactions

Associate Retail Associate, Home Depot Atlanta, Georgia

March 2008 – August 2009

Processing merchandise returns and exchanges
Answering customer inquiries and providing information
Upselling additional products and services

Jr. Retail Associate, Nordstrom Seattle, Washington

September 2007 – February 2008

Stocking shelves and maintaining inventory
Maintaining store appearance and product displays
Working as part of a team to achieve sales goals

Education

University of Maryland, College Park, Maryland

Bachelor of Arts in Retail Store Management, July, 2007

Skills

Organization

Process Improvement

Decision Making

Attention to Detail

Visual Merchandising

Retail Sales

Cash Register Operation

Customer Service

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Employment history

Senior Retail Associate, JCPenney Plano, Texas

July 2020 – Present

Working as part of a team to achieve sales goals
Processing merchandise returns and exchanges
Upselling additional products and services

Associate Retail Associate, Walmart Bentonville, Arkansas

December 2019 – June 2020

Working as part of a team to achieve sales goals
Upselling additional products and services
Processing merchandise returns and exchanges

Jr. Retail Associate, Nordstrom Seattle, Washington

July 2018 – November 2019

Recommending products to customers
Complying with health and safety regulations
Processing merchandise returns and exchanges

Education

Ohio State University, Columbus, Ohio

Master of Business Administration in Retail Management, May, 2018

Ohio State University, Columbus, Ohio

Bachelor of Arts in Retail Store Management, May, 2014

Skills

Quality Assurance

Relationship Management.

Adaptability

Project Management

Stock Replenishment

Point of Sale

Inventory Management

Merchandising

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Employment history

Chief Retail Associate, Macy's New York, New York

October 2015 – Present

Processing merchandise returns and exchanges
Recommending products to customers
Working as part of a team to achieve sales goals

Associate Retail Associate, Lowe's Mooresville, North Carolina

April 2015 – September 2015

Ensuring customer satisfaction
Following store policies and procedures
Recommending products to customers

Jr. Retail Associate, Kohl's Menomonee Falls, Wisconsin

September 2014 – March 2015

Identifying and resolving customer complaints
Recommending products to customers
Ensuring customer satisfaction

Education

University of Florida, Gainesville, Florida

Retail Selling, July, 2014

Skills

Data Analysis

Accounting

Troubleshooting

Documentation

Inventory Management

Cashiering

Cash Balancing

Retail Math

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Professional Summary

Highly motivated Retail Associate with a passion for delivering exceptional customer service. Experienced in managing inventory, merchandising, and providing product knowledge to customers.

Employment history

Lead Retail Associate, Kohl's Menomonee Falls, Wisconsin

November 2010 – Present

Maintaining store appearance and product displays
Recommending products to customers
Ensuring customer satisfaction

Associate Retail Associate, Nordstrom Seattle, Washington

November 2009 – October 2010

Upselling additional products and services
Operating cash registers and handling financial transactions
Maintaining store appearance and product displays

Jr. Retail Associate, Sears Hoffman Estates, Illinois

June 2008 – October 2009

Greeting and assisting customers
Operating cash registers and handling financial transactions
Processing merchandise returns and exchanges

Education

University of Maryland, College Park, Maryland

Bachelor of Science in Retail Management, April, 2008

Skills

Presentation

Process Improvement

Emotional Intelligence

Time Management

Retail Sales

POS Systems

Retail Math

Retail Auditing

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Employment history

Senior Retail Associate, Walmart Bentonville, Arkansas

November 2015 – Present

Operating cash registers and handling financial transactions
Ensuring customer satisfaction
Working as part of a team to achieve sales goals

Associate Retail Associate, Sears Hoffman Estates, Illinois

May 2015 – October 2015

Maintaining store appearance and product displays
Operating cash registers and handling financial transactions
Processing merchandise returns and exchanges

Junior Retail Associate, Target Minneapolis, Minnesota

November 2013 – April 2015

Processing merchandise returns and exchanges
Recommending products to customers
Keeping records of sales and customer interactions

Education

University of Texas, Austin, Texas

Bachelor of Science in Retail Selling, September, 2013

Skills

Collaboration

Negotiation

Strategic Thinking

Business Acumen

Cashiering

Store Management.

Loss Prevention Strategies

Retail Math

Use This retail associate Resume Template

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retail associate Job Descriptions; Explained

If you're applying for an retail associate position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

retail associate

Count money and make deposits.
Maintained a clean fitting room for customers.
Effectively communicated with security through headsets and radios.
Count money and fill out bank deposit forms.

retail associate

Resolve customer complaints or answer customers’ questions regarding policies and procedures.While working as a retail associate and customer service cashier at Bed Bath and Beyond these are some of the responsibilities and skills I had.
Collaborate with others to obtain products or other display items. gained while working there.
I had to use my multitasking abilities to provide what the customer needed.
I learned how to communicate with customers about their needs, coupons, and our return policies.

retail associate

Maintain a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
Treat all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
Assists Customers in any way necessary – register-trained, assists Customers with merchandise and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying “hello” throughout the Store as well as saying “thank you” with every register transaction.
Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
Represents and supports the Company brand at all times.
Maintain a professional appearance, and adheres to the Company dress code at all times.
Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers.

retail associate

Be involved in stock control & management
Reporting discrepancies & problems faced to supervisor
Giving advice & guidance on product selection to customers
Dealing with customer refunds
Gift wrapping

retail associate

Follow procedures for safe food preparation, assembly, and presentation
Maintain high standards of customer service during fast-paced operations
Communicate clearly and positively with coworkers and management
Design and set up advertising signs and displays of merchandise on shelves, counters or tables to attract customers and promote sales

1 2 3 4 … 18

retail associate Job Skills

For an retail associate position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

Inventory Management
Cashiering
Point of Sale
Merchandising
Loss Prevention
Retail Math
Visual Merchandising
Cash Handling
Retail Sales
Stock Replenishment
Cash Register Operation
Store Operations
Retail Operations
Customer Service
Data Entry
Cash Balancing
Loss Prevention Strategies
Retail Auditing
POS Systems
Retail Technology
Store Management.

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

Communication
Interpersonal
Leadership
Time Management
Problem Solving
Decision Making
Critical Thinking
Creativity
Adaptability
Teamwork
Organization
Planning
Public Speaking
Negotiation
Conflict Resolution
Research
Analytical
Attention to Detail
Self-Motivation
Stress Management
Collaboration
Coaching
Mentoring
Listening
Networking
Strategic Thinking
Negotiation
Emotional Intelligence
Adaptability
Flexibility
Reliability
Professionalism
Computer Literacy
Technical
Data Analysis
Project Management
Customer Service
Presentation
Written Communication
Social Media
Troubleshooting
Quality Assurance
Collaboration
Supervisory
Risk Management
Database Management
Training
Innovation
Documentation
Accounting
Financial Management
Visualization
Reporting
Business Acumen
Process Improvement
Documentation
Relationship Management.

How to Improve Your retail associate Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Employment history

Junior Retail Associate, Sears Hoffman Estates, Illinois

December 2021 – September 2022

Upselling additional products and services
Ensuring customer satisfaction
Performing opening and closing procedures

Education

Ohio State University, Columbus, Ohio

Master of Arts in Retail Operations, October, 2021

Ohio State University, Columbus, Ohio

Bachelor of Arts in Retail Operations, October, 2017

Skills

Networking

Documentation

Project Management

Problem Solving

Retail Sales

Cashiering

Loss Prevention Strategies

POS Systems

Provide your Contact Information and Address Year Gaps

Always explain any gaps in your work history to your advantage.

Key Insights

Employers want to know what you've accomplished, so make sure to explain any gaps using a professional summary.
Adding extra details and context to explain why you have a gap in your work history shows employers you are a good fit for the position.

How to Optimize Your retail associate Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Employment history

Chief Retail Associate, Home Depot Atlanta, Georgia

January 2023 – Present

Wrkng as part of a team to achive sales goals
Recomending products to customers
Operatin cash registers and handlin financial transactions

Retail Associate, Nordstrom Seattle, Washington

August 2021 – December 2022

Performin opening & closin procedures
Complyin wit health & safety regulations
Ensurin customer satisfacton

Entry Level Retail Associate, Best Buy Richfield, Minnesota

August 2020 – July 2021

""My friend and I went to the store.
My freind & I went to the store.

Education

University of Maryland, College Park, Maryland

Bachelor of Arts in Retail Store Management, June, 2020

Skills

Computer Literacy

Networking

Negotiation

Strategic Thinking

Cash Balancing

Retail Operations

Loss Prevention

Retail Technology

Include Job Descriptions and Avoid Bad Grammar

Avoid sending a wrong first impression by proofreading your resume.

Key Insights

Spelling and typos are the most common mistakes recruiters see in resumes and by simply avoiding them you can move ahead on the hiring process.
Before submitting your resume, double check to avoid typos.

retail associate Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an retail associate position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.

Senior Retail Associate
JCPenney
Plano, Texas

JCPenney Hiring Team

I am a passionate Retail Associate with 16 years of experience in Retail. I am excited to submit my application for the Senior Retail Associate position at JCPenney, where I believe my skills and expertise would be a great asset to your team.

Throughout my life, I have pursued my passion for Merchandising and sought out opportunities to learn and grow. My experience in Retail has given me valuable skills such as Organization and Process Improvement that have allowed me to improve professionally and personally. I am excited to bring these skills and my passion as a Retail Associate to the position and work with a team of like-minded individuals to achieve our common goals.

Thank you for considering my application for the Senior Retail Associate role at your organization. I am dedicated to continuous improvement, and elated about the opportunity to join your team and work towards achieving our shared goals together.

Kind regards,
Gary Brown
784-041-7135
browngary@outlook.com

Gary Brown

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