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ramp agent: Resume Samples & Writing Guide
Professional Summary
A motivated and hard-working Ramp Agent with extensive experience in the transportation field. Possessing strong organizational and communication skills, coupled with the ability to work effectively in a fast-paced environment.
Employment history
Lead Ramp Agent, Amazon Logistics Seattle, Washington
September 2011 – Present
- Provide customer service to passengers
- Monitor and secure aircraft and ramp areas
- Issue ground equipment to aircraft personnel
Ramp Agent, Port of New York and New Jersey New York, New York
March 2010 – August 2011
- Provide customer service to passengers
- Perform pre-flight and post-flight aircraft inspections
- Perform aircraft towing, pushback, and marshalling operations
Entry Level Ramp Agent, BNSF Railway Fort Worth, Texas
September 2009 – February 2010
- Direct aircraft for takeoff and taxiing
- Prepare aircraft for departure
- Ensure compliance with safety regulations
Education
University of Texas at Austin, Austin, Texas
Bachelor of Science in Maritime Transportation, July, 2009
Skills
Leadership
Social Media
Troubleshooting
Mentoring
Forklift Operation
Route Planning
Airport Regulations
Hazardous Waste Management
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Employment history
Chief Ramp Agent, FedEx Memphis, Tennessee
February 2021 – Present
- Prepare and maintain accurate records and reports
- Issue ground equipment to aircraft personnel
- Prepare aircraft for departure
Ramp Agent, BNSF Railway Fort Worth, Texas
February 2020 – January 2021
- Perform aircraft towing, pushback, and marshalling operations
- Monitor aircraft fueling and defueling operations
- Issue ground equipment to aircraft personnel
Jr. Ramp Agent, Amazon Logistics Seattle, Washington
September 2018 – January 2020
- Provide customer service to passengers
- Prepare aircraft for departure
- Direct aircraft for takeoff and taxiing
Education
University of Washington, Seattle, Washington
Bachelor of Science in Aviation Maintenance, July, 2018
Skills
Adaptability
Self-Motivation
Accounting
Project Management
Airline Security Procedures
Safety Procedures
Aircraft Cleaning.
Aircraft Load Planning
Employment history
Lead Ramp Agent, Amazon Logistics Seattle, Washington
February 2022 – Present
- Provide assistance to passengers with special needs
- Prepare and maintain accurate records and reports
- Perform pre-flight and post-flight aircraft inspections
Associate Ramp Agent, BNSF Railway Fort Worth, Texas
February 2021 – January 2022
- Direct aircraft for takeoff and taxiing
- Provide customer service to passengers
- Prepare and maintain accurate records and reports
Jr. Ramp Agent, FedEx Memphis, Tennessee
February 2020 – January 2021
- Perform pre-flight and post-flight aircraft inspections
- Prepare aircraft for departure
- Operate ground support equipment such as belt loaders, container loaders, and aircraft tractors
Education
University of Washington, Seattle, Washington
Master of Science in Transportation and Logistics Systems, December, 2019
University of Washington, Seattle, Washington
Bachelor of Science in Maritime Transportation, December, 2015
Skills
Reporting
Troubleshooting
Written Communication
Training
Airport Regulations
Aircraft Load Planning
Aircraft Cleaning.
Cargo Handling
Employment history
Senior Ramp Agent, Union Pacific Railroad Omaha, Nebraska
April 2023 – Present
- Provide customer service to passengers
- Load and unload passenger baggage, cargo and mail
- Monitor aircraft fueling and defueling operations
Ramp Agent, Port of New York and New Jersey New York, New York
November 2021 – April 2023
- Provide assistance to passengers with special needs
- Perform pre-flight and post-flight aircraft inspections
- Operate ground support equipment such as belt loaders, container loaders, and aircraft tractors
Entry Level Ramp Agent, Amtrak Washington, D.C.
May 2020 – October 2021
- Direct and monitor ground traffic
- Perform aircraft towing, pushback, and marshalling operations
- Monitor and secure aircraft and ramp areas
Education
University of Illinois at Urbana, Champaign, Illinois
Bachelor of Science in Transportation Security, April, 2020
Skills
Public Speaking
Adaptability
Time Management
Visualization
Aircraft Load Planning
Hazardous Waste Management
Airline Policies
Route Optimization
Professional Summary
Highly experienced Ramp Agent with a proven track record of success in the transportation field. Skilled in aircraft loading, unloading, and cargo handling, as well as customer service and safety protocols.
Employment history
Lead Ramp Agent, Amazon Logistics Seattle, Washington
December 2010 – Present
- Provide assistance to passengers with special needs
- Direct and monitor ground traffic
- Perform pre-flight and post-flight aircraft inspections
Ramp Agent, Greyhound Lines Dallas, Texas
June 2010 – November 2010
- Communicate with air traffic control and other personnel
- Issue ground equipment to aircraft personnel
- Provide customer service to passengers
Jr. Ramp Agent, Union Pacific Railroad Omaha, Nebraska
December 2008 – May 2010
- Issue ground equipment to aircraft personnel
- Prepare and maintain accurate records and reports
- Monitor and secure aircraft and ramp areas
Education
University of California, Berkeley, California
Master of Science in Transportation and Logistics, October, 2008
University of California, Berkeley, California
Bachelor of Science in Transportation and Logistics, October, 2004
Skills
Mentoring
Quality Assurance
Professionalism
Conflict Resolution
Airline Security Procedures
Route Planning
Inventory Management
Route Optimization
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ramp agent Job Descriptions; Explained
If you're applying for an ramp agent position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.
When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.
26
ramp agent
- Provided the highest level of customer service by handling cargo and baggage service, directing and servicing aircraft and related activities to and from the the airport ramp.
- Managed weight and balance of passengers, cargo, and and luggage for safe travel of aircraft.
- Warehoused, weighed, stacked, and picked up and deliveries and any type of load associated with time-sensitive flights or customers awaiting their belongings.
- Completed paperwork and forms connected with work assignments pertaining to operating procedures and entered them into the company’s information system.
27
ramp agent
- Performed loading and unloading of aircraft baggage.
- Guiding planes to and from their gates or terminal.
- Marshalling.
- Drive and operate the use of (GSE) Ground Service Equipments, such as tugs, cargo carts, belt loaders, and push backs.
- Assist with record keeping and documentation to ensure correct routing of baggage.
- Maintenance or cleaning of aircraft when grounded or (ROM) Remain Over Night.
28
ramp agent /cargo agent
- Complied with all safety procedures and Station Policies.
- Assigned for courteous, prompt, accurate and careful handling of customer freight , and COMAT.
- Performed various duties as assigned by Supervisor and Manager
- Inspect Aircraft, check for any damage or dangerous items and water levels prior to departure.
29
ramp agent / operation
- Assisting General Manager by overseeing, coordinating and participating in all activities related to ramp operations.
- Managing all the operational activities for the Turnaround.
- Complying with all security requirements of air carriers and airport.
- Preparation and interpretation of load messages and signal. (sent and received) +ACARS +Aegean Airlines FM/CM +Goldair FM/CM.
- Actual loading position of dangerous goods and other special load entered on the Load-sheet.
- Working in conjunction with other departments to ensure on time performance of flights.
- Ensuring all team members practice all safety policies and procedures.
30
ramp agent
- Designated lead doing air cargo at Quantem Aviations loading airplanes for UPS
- Load and unload airplanes
- Load and unload package trucks
- Run the k-loader at the jets
- Run fork truck to pick up containers
- Service equipment that is used
ramp agent Job Skills
For an ramp agent position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.
How to include technical skills in your resume:
Technical skills are a set of specialized abilities and knowledge required to perform a particular job
effectively. Some examples of technical skills are data analysis, project management, software proficiency,
and programming languages, to name a few.
Add the technical skills that will get hired in your career
field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills
section of the builder, manually write in the skill or simply click on "Add more skills". This will
automatically generate the best skills for your career field, choose your skill level, and hit "Save &
Next."
- Data Entry
- Scheduling
- Logistics
- Forklift Operation
- Cargo Handling
- Inventory Management
- Route Optimization
- Route Planning
- Dispatching
- Hazardous Materials Handling
- Shipping and Receiving
- Hazardous Waste Management
- Airline Regulations
- Airline Policies
- Airline Security Procedures
- Airport Regulations
- Safety Procedures
- Aviation Maintenance
- Aircraft Load Planning
- Load Security
- Aircraft Cleaning.
How to include soft skills in your resume:
Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including
soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your
problem-solving abilities and show that you navigate challenges and changes in the workplace
efficiently.
Add competitive soft skills to make your resume stand-out to recruiters! Simply select
your preferred resume template in the skills section, enter the skills manually or use the "Add more skills"
option. Our resume builder will generate the most relevant soft skills for your career path. Choose your
proficiency level for each skill, and then click "Save & Next" to proceed to the next section.
- Communication
- Interpersonal
- Leadership
- Time Management
- Problem Solving
- Decision Making
- Critical Thinking
- Creativity
- Adaptability
- Teamwork
- Organization
- Planning
- Public Speaking
- Negotiation
- Conflict Resolution
- Research
- Analytical
- Attention to Detail
- Self-Motivation
- Stress Management
- Collaboration
- Coaching
- Mentoring
- Listening
- Networking
- Strategic Thinking
- Negotiation
- Emotional Intelligence
- Adaptability
- Flexibility
- Reliability
- Professionalism
- Computer Literacy
- Technical
- Data Analysis
- Project Management
- Customer Service
- Presentation
- Written Communication
- Social Media
- Troubleshooting
- Quality Assurance
- Collaboration
- Supervisory
- Risk Management
- Database Management
- Training
- Innovation
- Documentation
- Accounting
- Financial Management
- Visualization
- Reporting
- Business Acumen
- Process Improvement
- Documentation
- Relationship Management.
How to Improve Your ramp agent Resume
Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.
Oscar Anderson 336 Laurelwood Avenue, Loraine, ND 58761
Employment history
Lead Ramp Agent, Amtrak Washington, D.C.
March 2022 – Present
- Communicate with air traffic control and other personnel
- Ensure compliance with safety regulations
- Issue ground equipment to aircraft personnel
Ramp Agent, Union Pacific Railroad Omaha, Nebraska
September 2021 – February 2022
- Prepare aircraft for departure
- Issue ground equipment to aircraft personnel
- Direct aircraft for takeoff and taxiing
Entry Level Ramp Agent, Southwest Airlines Dallas, Texas
March 2020 – August 2021
Education
Georgia Institute of Technology, Atlanta, Georgia
Freight Broker License, January, 2020
Skills
Social Media
Written Communication
Coaching
Documentation
Airline Policies
Safety Procedures
Aviation Maintenance
Dispatching
Include your Contact Information and Job Descriptions
Missing job descriptions lessens your chances of getting hired.
Key Insights- Employers want to know what you've accomplished, so make sure to include descriptions for all of your previous jobs.
- Keep job descriptions short but don't just list your jobs.
- Never copy-paste a job description to post on your resume. Get inspired and use tools to help you write customized descriptions.
How to Optimize Your ramp agent Resume
Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.
Employment history
Lead Ramp Agent, Union Pacific Railroad Omaha, Nebraska
October 2016 – May 2022
- Dirrect aircraft for take-off and taxying
- Prepare aicraft for depature
- Comunicate with air traffic control and othe personnel
Ramp Agent, BNSF Railway Fort Worth, Texas
March 2016 – September 2016
- Dirrect and moniter ground traffick
- Perform pre-flight and post-flight aircraft inspecions
- Perform aircraft towing, pushback, and marshalling operatiosn
Entry Level Ramp Agent, Amtrak Washington, D.C.
September 2015 – March 2016
- Provide custmer service too passengers
- Prepare and maintian accurte records and reports
- Perform aircraft towing, pushback, and marshaling operations.
Education
University of Michigan, Ann Arbor, Michigan
Bachelor of Science in Maritime Transportation, July, 2015
Skills
Reliability
Organization
Strategic Thinking
Risk Management
Inventory Management
Aircraft Cleaning.
Aircraft Load Planning
Airline Policies
Correct Grammar and Address Gap Years in Your Resume
Don't leave unexplained gaps in your work history.
Key Insights- When explaining gaps in your employment section, start by being honest.
- Elaborate on the gap and show that you never stopped learning.
- Explain and elaborate any gap in your work history by highlighting new skills.
ramp agent Cover Letter Example
A cover letter can be a valuable addition to your job application when applying for an ramp agent position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.
Lead Ramp Agent
FedEx
Memphis, Tennessee
FedEx
Memphis, Tennessee
To Whom It May Concern
I am a results-driven Ramp Agent with 14 years of experience in Transportation. I am excited to submit my application for the Lead Ramp Agent role at FedEx, where I believe I can make a valuable contribution to your team.
Throughout my life, I have pursued my passion for Public Transportation and sought out opportunities to learn and grow. My experience in Transportation has given me valuable skills such as Leadership and Social Media that have allowed me to improve professionally and personally. I am excited to bring these skills and my passion as a Ramp Agent to the position and work with a team of like-minded individuals to achieve our common goals.
I appreciate the time and consideration you have given my application. I am confident that if we work together we could achieve great things and so I look forward to the opportunity to join your team.
Thank you for your time and consideration,
Oliver Foster
717-922-1917
[email protected]
Oliver Foster
Showcase your most significant accomplishments and qualifications with this cover
letter.
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Build your Resume in 15 minutes
Give yourself the best chance of standing out from the
competition!
Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.
Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.