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problem manager: Resume Samples & Writing Guide

Jake Hall 977 Birchwood Drive, Lacombe, LA 70445
jakehall@hotmail.com
999-259-6870

Employment history

Chief Problem Manager, Ernst & Young New York City, New York
October 2020 – Present
  • Develop and maintain a database of problem resolution information
  • Provide training and guidance to team members on problem resolution techniques
  • Monitor progress on problem resolution and take corrective action when necessary
Problem Manager, Bain & Company Boston, Massachusetts
April 2020 – September 2020
  • Identify root causes of business issues and develop solutions
  • Monitor and analyze business performance data to identify areas of improvement
  • Develop and implement process improvements to prevent future problems
Jr. Problem Manager, PwC New York City, New York
October 2018 – March 2020
  • Develop and implement process improvements to prevent future problems
  • Create and present reports to senior management on problem resolution progress
  • Identify root causes of business issues and develop solutions

Education

University of Chicago Booth School of Business, Chicago, Illinois
Master of Arts in Human Resources Management, September, 2018
University of Chicago Booth School of Business, Chicago, Illinois
Bachelor of Science in Human Resources Management, September, 2014

Skills

Leadership
Technical
Networking
Problem Solving
Financial Management
Cybersecurity.
Artificial Intelligence
Network Security

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Norman Franklin 970 Langley Lane, Bethel Springs, TN 38315
norman-franklin@hotmail.com
961-479-1298

Employment history

Lead Problem Manager, Oracle Redwood Shores, California
October 2022 – Present
  • Create and present reports to senior management on problem resolution progress
  • Develop and implement strategies to solve business problems
  • Monitor progress on problem resolution and take corrective action when necessary
Problem Manager, Oracle Redwood Shores, California
March 2022 – September 2022
  • Develop and implement strategies to solve business problems
  • Provide training and guidance to team members on problem resolution techniques
  • Develop and implement process improvements to prevent future problems
Jr. Problem Manager, Ernst & Young New York City, New York
October 2020 – March 2022
  • Analyze customer feedback to identify potential business issues
  • Implement quality assurance practices to ensure consistent results
  • Identify root causes of business issues and develop solutions

Education

University of California, Los Angeles Anderson School of Management, California
Master of Science in Business Management, August, 2020
University of California, Los Angeles Anderson School of Management, California
Bachelor of Arts in Human Resources Management, August, 2016

Skills

Collaboration
Reliability
Organization
Self-Motivation
Process Improvement
Project Management
Database Management
Software Development
Mark Clark 595 Woodland Court, Silverstreet, SC 29108
markclark33@aol.com
917-127-9966

Employment history

Senior Problem Manager, McKinsey & Company New York City, New York
February 2017 – Present
  • Implement quality assurance practices to ensure consistent results
  • Identify root causes of business issues and develop solutions
  • Coordinate with cross-functional teams to ensure successful problem resolution
Problem Manager, Bain & Company Boston, Massachusetts
August 2015 – January 2017
  • Identify root causes of business issues and develop solutions
  • Provide training and guidance to team members on problem resolution techniques
  • Create and present reports to senior management on problem resolution progress
Junior Problem Manager, PwC New York City, New York
February 2015 – July 2015
  • Provide training and guidance to team members on problem resolution techniques
  • Develop and implement strategies to solve business problems
  • Develop and implement process improvements to prevent future problems

Education

Stanford Graduate School of Business, Stanford, California
Doctor of Arts in Human Resources Management, December, 2014
Stanford Graduate School of Business, Stanford, California
Bachelor of Science in Accounting, December, 2010

Skills

Networking
Listening
Professionalism
Research
Reporting
Database Management
Project Management
Network Security
Evan Young 422 Summerwood Drive, Peebles, OH 45660
evanyoung42@hotmail.com
684-601-3132

Professional Summary

 A highly motivated and experienced Problem Manager with an in-depth understanding of business management principles and practices. Proven ability to identify and resolve complex business problems with innovative solutions that drive positive change. 

Employment history

Senior Problem Manager, IBM San Francisco, California
December 2013 – Present
  • Develop and implement process improvements to prevent future problems
  • Monitor progress on problem resolution and take corrective action when necessary
  • Coordinate with cross-functional teams to ensure successful problem resolution
Associate Problem Manager, Microsoft Redmond, Washington
December 2012 – November 2013
  • Monitor and analyze business performance data to identify areas of improvement
  • Develop and implement process improvements to prevent future problems
  • Identify root causes of business issues and develop solutions
Entry Level Problem Manager, Deloitte New York City, New York
June 2012 – November 2012
  • Monitor and analyze business performance data to identify areas of improvement
  • Develop and implement process improvements to prevent future problems
  • Provide training and guidance to team members on problem resolution techniques

Education

Columbia Business School, New York, New York
Master of Arts in Business Management, April, 2012
Columbia Business School, New York, New York
Bachelor of Science in Business Management, April, 2008

Skills

Presentation
Innovation
Collaboration
Mentoring
Process Improvement
Artificial Intelligence
Risk Management
Technical Writing
Owen Thompson 562 Creek Drive, Santa Fe Springs, CA 90670
owenthompson86@mail.com
676-135-3208

Professional Summary

 A highly motivated and experienced Problem Manager with a passion for business management. Skilled in problem solving, communication, and collaboration to identify and resolve issues in a timely and efficient manner. 

Employment history

Chief Problem Manager, Accenture Chicago, Illinois
January 2011 – Present
  • Develop and implement process improvements to prevent future problems
  • Develop and maintain a database of problem resolution information
  • Develop and implement effective communication plans to ensure stakeholders are informed of progress
Associate Problem Manager, McKinsey & Company New York City, New York
June 2010 – December 2010
  • Develop and maintain relationships with key stakeholders
  • Provide training and guidance to team members on problem resolution techniques
  • Develop and implement effective communication plans to ensure stakeholders are informed of progress
Entry Level Problem Manager, PwC New York City, New York
January 2009 – May 2010
  • Analyze customer feedback to identify potential business issues
  • Identify root causes of business issues and develop solutions
  • Coordinate with cross-functional teams to ensure successful problem resolution

Education

Harvard Business School, Boston, Massachusetts
Bachelor of Science in Human Resources Management, November, 2008

Skills

Problem Solving
Collaboration
Written Communication
Decision Making
Quality Assurance
Computer Programming
Financial Management
Cybersecurity.

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problem manager Job Skills

For an problem manager position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

  • Data Analysis
  • Project Management
  • Quality Assurance
  • Troubleshooting
  • Database Management
  • Risk Management
  • Business Acumen
  • Process Improvement
  • Financial Management
  • Visualization
  • Reporting
  • Technical Writing
  • Computer Programming
  • Systems Analysis
  • Software Development
  • Network Security
  • Cloud Computing
  • Artificial Intelligence
  • Machine Learning
  • Cybersecurity.

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

  • Communication
  • Interpersonal
  • Leadership
  • Time Management
  • Problem Solving
  • Decision Making
  • Critical Thinking
  • Creativity
  • Adaptability
  • Teamwork
  • Organization
  • Planning
  • Public Speaking
  • Negotiation
  • Conflict Resolution
  • Research
  • Analytical
  • Attention to Detail
  • Self-Motivation
  • Stress Management
  • Collaboration
  • Coaching
  • Mentoring
  • Listening
  • Networking
  • Strategic Thinking
  • Negotiation
  • Emotional Intelligence
  • Adaptability
  • Flexibility
  • Reliability
  • Professionalism
  • Computer Literacy
  • Technical
  • Data Analysis
  • Project Management
  • Customer Service
  • Presentation
  • Written Communication
  • Social Media
  • Troubleshooting
  • Quality Assurance
  • Collaboration
  • Supervisory
  • Risk Management
  • Database Management
  • Training
  • Innovation
  • Documentation
  • Accounting
  • Financial Management
  • Visualization
  • Reporting
  • Business Acumen
  • Process Improvement
  • Documentation
  • Relationship Management.

How to Improve Your problem manager Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Isaac Evans 803 Birch St., St. Marks, FL 32355
isaac.evans@protonmail.com
904-575-9947

Employment history

Lead Problem Manager, PwC New York City, New York
February 2011 – May 2022
  • Collaborate with other departments to ensure effective problem resolution
  • Monitor progress on problem resolution and take corrective action when necessary
  • Identify root causes of business issues and develop solutions
Problem Manager, Ernst & Young New York City, New York
September 2009 – January 2011
  • Develop and implement process improvements to prevent future problems
  • Develop and implement strategies to solve business problems
  • Create and present reports to senior management on problem resolution progress
Junior Problem Manager, Microsoft Redmond, Washington
March 2008 – August 2009

    Education

    Northwestern University Kellogg School of Management, Evanston, Illinois
    Doctor of Arts in Business Economics, January, 2008
    Northwestern University Kellogg School of Management, Evanston, Illinois
    Bachelor of Science in Human Resources Management, January, 2004

    Skills

    Stress Management
    Reliability
    Organization
    Data Analysis
    Cloud Computing
    Artificial Intelligence
    Process Improvement
    Cybersecurity.

    Unexplained Year Gaps and Missing Job Experiences are a No-no

    Gaps in your resume can prevent recruiters from hiring you if you don't explain them.

    Key Insights
    • It's okay to have gaps in your work experience but always offer a valid explanation instead of just hiding it.
    • Use the gap to talk about positive attributes or additional skills you've learned.
    • Be honest and straightforward about the gap and explain it using a professional summary.

    How to Optimize Your problem manager Resume

    Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

    Abe Turner 395 Laurel Avenue, Plandome Heights, NY 11030

    Employment history

    Lead Problem Manager, Deloitte New York City, New York
    April 2023 – Present
    • Identify root causes of bussiness isues and develop solutionss
    • Analize customer feedback to identifiy potential bussiness issues
    • Facilitate meetigs with stakeholders to identifiy and prioritiz busness problems
    Problem Manager, Oracle Redwood Shores, California
    October 2021 – March 2023
    • Develp and implement stragies to solve bussiness problems
    • Create and present reports to senior managment on problem resoluton progress
    • Mointor and analyse bussiness performance data to identyfy areas of improvemnet
    Junior Problem Manager, Bain & Company Boston, Massachusetts
    April 2021 – September 2021
    • Develop and implemnt strategies to solve business problems
    • Create and present reports to senior managment on problem resolution progress
    • Develop and maintain relationships with key stakeholder

    Education

    Columbia Business School, New York, New York
    Bachelor of Arts in Business Analytics, February, 2021

    Skills

    Communication
    Critical Thinking
    Networking
    Project Management
    Process Improvement
    Cybersecurity.
    Machine Learning
    Artificial Intelligence

    Avoid Spelling Mistakes and Include your Contact Information

    Missing contact information prevents recruiters from understanding you're the best fit for the position.

    Key Insights
    • Make sure you're not missing contact information on your resume. That should include your full name, telephone number and email address.
    • Make sure to use a professional email address as part of your contact information.
    • Highlight your contact information and double check that everything is accurate to help recruiters get in touch with you.

    problem manager Cover Letter Example

    A cover letter can be a valuable addition to your job application when applying for an problem manager position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.



    Jake
    Hall
    jakehall@hotmail.com
    999-259-6870
    977 Birchwood Drive, Lacombe, LA
    70445

    Chief Problem Manager
    Deloitte
    New York City, New York

    Esteemed Recruitment Team


    I am excited to apply for the Chief Problem Manager role at Deloitte. As a highly skilled Problem Manager, I am confident that I have the necessary experience and abilities to make a valuable contribution to your organization.


    My life experiences have taught me the importance of hard work, dedication, and collaboration. Whether it was on the work, or just personally, I have always been committed to pursuing my goals with passion and tenacity. I am confident that throughout all of these years I have gained the skills and expertise necessary to succeed in this role and be a great asset for Deloitte. I am eager to join a team that shares my values and work towards a common goal.


    Thank you for considering my application for the Chief Problem Manager position. With my skills and the amazing team at this organization, I am assured that I can contribute to your organization's success and make a meaningful impact. Looking forward to a future where we can work together.


    Kindest regards,
    Jake Hall
    999-259-6870
    jakehall@hotmail.com

    Jake Hall






    Showcase your most significant accomplishments and qualifications with this cover letter.
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    Build your Resume in 15 minutes

    Give yourself the best chance of standing out from the competition!

    Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.