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operation manager: Resume Samples & Writing Guide
Professional Summary
Highly experienced Operations Manager with a proven track record of successfully managing business operations, driving process improvement initiatives, and implementing cost-saving measures. Skilled in leading cross-functional teams to meet organizational goals and objectives.
Employment history
Chief Operation Manager, Oracle Redwood Shores, California
July 2010 – Present
- Monitor customer service and resolve issues
- Oversee budgeting, reporting, planning and auditing
- Coordinate business activities to ensure they are completed efficiently and on time
Associate Operation Manager, Bain & Company Boston, Massachusetts
January 2009 – June 2010
- Analyze customer feedback and identify areas of improvement
- Recruit, train and supervise staff
- Monitor and review operational costs, budgets and resources
Junior Operation Manager, Bain & Company Boston, Massachusetts
July 2008 – December 2008
- Analyze customer feedback and identify areas of improvement
- Prepare and present operational reports and progress updates to senior management
- Monitor and review operational costs, budgets and resources
Education
University of California, Los Angeles Anderson School of Management, California
Doctor of Science in Human Resources Management, May, 2008
University of California, Los Angeles Anderson School of Management, California
Bachelor of Science in Business Economics, May, 2004
Skills
Public Speaking
Analytical
Reporting
Time Management
Reporting
Technical
Project Management
Troubleshooting
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Professional Summary
A highly motivated and organized professional with extensive experience in business management operations. Proven track record of successfully leading teams to achieve organizational objectives.
Employment history
Lead Operation Manager, Deloitte New York City, New York
April 2010 – Present
- Monitor operational performance and suggest improvements
- Analyze customer feedback and identify areas of improvement
- Analyze business operations and suggest cost reduction strategies
Operation Manager, PwC New York City, New York
September 2009 – March 2010
- Oversee budgeting, reporting, planning and auditing
- Monitor operational performance and suggest improvements
- Recruit, train and supervise staff
Entry Level Operation Manager, PwC New York City, New York
March 2009 – August 2009
- Develop and manage operational systems, processes and best practices
- Analyze business operations and suggest cost reduction strategies
- Ensure operational compliance with applicable laws and regulations
Education
Northwestern University Kellogg School of Management, Evanston, Illinois
Bachelor of Science in Business Management, January, 2009
Skills
Attention to Detail
Technical
Conflict Resolution
Planning
Risk Management
Process Improvement
Accounting
Financial Management
Professional Summary
Highly experienced operations manager with extensive knowledge in business management. Proven track record of successfully leading teams to achieve organizational goals and objectives.
Employment history
Chief Operation Manager, Ernst & Young New York City, New York
January 2011 – Present
- Develop and manage operational systems, processes and best practices
- Monitor customer service and resolve issues
- Manage relationships with internal and external stakeholders
Associate Operation Manager, Bain & Company Boston, Massachusetts
July 2010 – December 2010
- Develop and implement operational strategies, policies and procedures
- Prepare and present operational reports and progress updates to senior management
- Coordinate business activities to ensure they are completed efficiently and on time
Entry Level Operation Manager, IBM San Francisco, California
July 2009 – June 2010
- Identify and address operational challenges
- Analyze customer feedback and identify areas of improvement
- Recruit, train and supervise staff
Education
Stanford Graduate School of Business, Stanford, California
Doctor of Science in Human Resources Management, May, 2009
Stanford Graduate School of Business, Stanford, California
Bachelor of Science in Business Analytics, May, 2005
Skills
Social Media
Critical Thinking
Technical
Leadership
Quality Assurance
Technical
Computer Literacy
Presentation
Employment history
Senior Operation Manager, Deloitte New York City, New York
August 2016 – Present
- Monitor operational performance and suggest improvements
- Oversee budgeting, reporting, planning and auditing
- Develop and implement operational strategies, policies and procedures
Operation Manager, McKinsey & Company New York City, New York
February 2015 – July 2016
- Recruit, train and supervise staff
- Develop and implement operational strategies, policies and procedures
- Manage relationships with internal and external stakeholders
Jr. Operation Manager, Bain & Company Boston, Massachusetts
September 2013 – January 2015
- Develop and implement operational strategies, policies and procedures
- Coordinate business activities to ensure they are completed efficiently and on time
- Develop and implement customer service policies and procedures
Education
Northwestern University Kellogg School of Management, Evanston, Illinois
Strategic Planning Certificate, July, 2013
Skills
Listening
Process Improvement
Attention to Detail
Supervisory
Project Management
Risk Management
Data Analysis
Presentation
Employment history
Chief Operation Manager, Microsoft Redmond, Washington
August 2018 – Present
- Develop and implement operational strategies, policies and procedures
- Ensure operational compliance with applicable laws and regulations
- Identify and address operational challenges
Associate Operation Manager, PwC New York City, New York
January 2018 – July 2018
- Monitor and review operational costs, budgets and resources
- Develop and manage operational systems, processes and best practices
- Develop and implement customer service policies and procedures
Entry Level Operation Manager, Ernst & Young New York City, New York
July 2017 – December 2017
- Monitor and review operational costs, budgets and resources
- Develop and implement operational strategies, policies and procedures
- Manage relationships with internal and external stakeholders
Education
Stanford Graduate School of Business, Stanford, California
Doctor of Science in Human Resources Management, May, 2017
Stanford Graduate School of Business, Stanford, California
Bachelor of Arts in Business Economics, May, 2013
Skills
Conflict Resolution
Social Media
Customer Service
Documentation
Data Analysis
Innovation
Technical
Visualization
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operation manager Job Descriptions; Explained
If you're applying for an operation manager position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.
When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.
1
operation manager
- Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones.
- Monitor personnel or equipment locations and utilisation to coordinate service and schedules.
- Oversee all communications within specifically assigned territories.
- Inspect product load for accuracy and safely move it around the warehouse or facility to ensure timely and complete delivery. Investigate incidents or violations, such as delays, accidents, and equipment failures.
2
operation manager
- Prepare contracts and negotiate revisions, changes, and additions to contractual agreements with architects, consultants, clients, suppliers, and subcontractors.
- Protect the company’s financial health through active management of accounts payable and accounts receivable
- Create, implement and improve internal procedures and systems to facilitate workflow
- Schedule crucial activities for the company, such as materials delivery, customer projects, and customer billing to maintain cash flow
- Negotiate with subcontractors or suppliers to obtain resources or materials cost during bid process
3
operation manager
- Established whole circle of business.
- Developed retail & corporate leads from targeted market.
- Established business relationship with potential vendors in the industry.
- Implement marketing strategies.
- Plan, Control and Organize the whole business operation includes Ticketing, Umrah, Hajj, Tours.
- Budgeting, Costing, Designing the Umrah Packages.
4
operation manager
- Direct or coordinate comprehensive logistical or reverse logistical functions for product life cycles, including acquisition, distribution, internal allocation, delivery, recycling, reuse, or final disposal of resources.
- Plan or implement improvements to internal or external logistics systems or processes.
- Establish or monitor specific supply chain-based performance measurement systems.
- Recommend purchase of new or improved technology, such as automated systems.
5
operation manager
- Counsel individuals, groups, families, or communities regarding issues including waste management, segregation at source and how to smartly handle your waste.
- Lead group counseling sessions that provide support in such areas as waste management.
- Created a dropoff structure for plastic waste.
- Plan and conduct programs to combat poor waste management.
- Led cleanup drive.
operation manager Job Skills
For an operation manager position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.
How to include technical skills in your resume:
Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.
Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."
- Data Analysis
- Project Management
- Database Management
- Quality Assurance
- Troubleshooting
- Technical
- Computer Literacy
- Process Improvement
- Risk Management
- Business Acumen
- Financial Management
- Visualization
- Reporting
- Innovation
- Documentation
- Accounting
- Strategic Thinking
- Customer Service
- Presentation
- Written Communication
How to include soft skills in your resume:
Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.
Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.
- Communication
- Interpersonal
- Leadership
- Time Management
- Problem Solving
- Decision Making
- Critical Thinking
- Creativity
- Adaptability
- Teamwork
- Organization
- Planning
- Public Speaking
- Negotiation
- Conflict Resolution
- Research
- Analytical
- Attention to Detail
- Self-Motivation
- Stress Management
- Collaboration
- Coaching
- Mentoring
- Listening
- Networking
- Strategic Thinking
- Negotiation
- Emotional Intelligence
- Adaptability
- Flexibility
- Reliability
- Professionalism
- Computer Literacy
- Technical
- Data Analysis
- Project Management
- Customer Service
- Presentation
- Written Communication
- Social Media
- Troubleshooting
- Quality Assurance
- Collaboration
- Supervisory
- Risk Management
- Database Management
- Training
- Innovation
- Documentation
- Accounting
- Financial Management
- Visualization
- Reporting
- Business Acumen
- Process Improvement
- Documentation
- Relationship Management.
How to Improve Your operation manager Resume
Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.
Carl Davis
682 Pinecrest Drive, Alta Vista, KS 66834Employment history
Chief Operation Manager, Accenture Chicago, Illinois
September 2023 – Present
- Monitor and review operational costs, budgets and resources
- Identify and address operational challenges
- Analyze business operations and suggest cost reduction strategies
Operation Manager, PwC New York City, New York
September 2022 – August 2023
- Prepare and present operational reports and progress updates to senior management
- Ensure operational compliance with applicable laws and regulations
- Monitor operational performance and suggest improvements
Entry Level Operation Manager, Accenture Chicago, Illinois
March 2021 – August 2022
Education
Northwestern University Kellogg School of Management, Evanston, Illinois
Master of Arts in Business Management, January, 2021
Northwestern University Kellogg School of Management, Evanston, Illinois
Bachelor of Arts in Business Analytics, January, 2017
Skills
Leadership
Problem Solving
Innovation
Negotiation
Computer Literacy
Documentation
Reporting
Quality Assurance
Include your Contact Information and Job Descriptions
Missing job descriptions lessens your chances of getting hired.
Key Insights- Employers want to know what you've accomplished, so make sure to include descriptions for all of your previous jobs.
- Keep job descriptions short but don't just list your jobs.
- Never copy-paste a job description to post on your resume. Get inspired and use tools to help you write customized descriptions.
How to Optimize Your operation manager Resume
Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.
Employment history
Chief Operation Manager, Accenture Chicago, Illinois
October 2012 – May 2022
- Anaylze bussiness operations and sugest cost reduction strategys
- Identifyd and adress operational challanges
- Moniter and reviw operational costs, budgtes and resourses
Operation Manager, Bain & Company Boston, Massachusetts
May 2011 – September 2012
- Moniter operational performance and sugest improvements
- Manage relatioships with internel and externel stakeholders
- Ensure operational complience with applicable laws and regulatiosn.
Junior Operation Manager, PwC New York City, New York
November 2009 – April 2011
- Prepair and preesent operational reportts and progresss updatess to senior managment
- Developd and implement operational strategiess, policiess and procedurres
- Identiffy and adress operational challanges
Education
University of Pennsylvania, Philadelphia, Pennsylvania
Bachelor of Arts in Business Economics, October, 2009
Skills
Strategic Thinking
Social Media
Negotiation
Computer Literacy
Innovation
Strategic Thinking
Project Management
Financial Management
Correct Grammar and Address Gap Years in Your Resume
Don't leave unexplained gaps in your work history.
Key Insights- When explaining gaps in your employment section, start by being honest.
- Elaborate on the gap and show that you never stopped learning.
- Explain and elaborate any gap in your work history by highlighting new skills.
operation manager Cover Letter Example
A cover letter can be a valuable addition to your job application when applying for an operation manager position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.
Chief Operation Manager
Oracle
Redwood Shores, California
Oracle
Redwood Shores, California
Esteemed Recruitment Team
I am excited to apply for the Chief Operation Manager position at Oracle. As a highly skilled Operation Manager with 15 years of experience in Business Management, I am confident that I can contribute significantly to your organization.
As someone who has always been committed to making a positive impact on the world, I have pursued opportunities to contribute to my community through my work wherever I may be. My experience in this field has equipped me with the skills and knowledge necessary to succeed throughout my life and I am confident that they will help me to bring my passion and expertise to your organization and help drive your success.
I am elated about the opportunity to join a team that shares my passion for this field, and values collaboration and innovation. I am confident that together we can overcome whatever tests and challenges are put on our way.
Thank you for your time and consideration,
Fred Ingram
812-146-8821
[email protected]
Fred Ingram
Showcase your most significant accomplishments and qualifications with this cover letter.
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Build your Resume in 15 minutes
Give yourself the best chance of standing out from the competition!
Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.
Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.