boy

Build your resume in 15 minutes

Give yourself the best chance of standing out from the competition!

Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.
START YOUR RESUME NOW

mall manager: Resume Samples & Writing Guide

Bernie Wilson 459 Hillside Drive, St. Paul, IA 52657
wilsonbernie@aol.com
958-816-7436

Professional Summary

 Highly motivated Mall Manager with extensive experience in the hospitality industry. Proven ability to manage staff, drive sales, and ensure customer satisfaction. 

Employment history

Lead Mall Manager, Hyatt Hotels Corporation Chicago, Illinois
December 2011 – Present
  • Ensure compliance with all applicable laws and regulations
  • Coordinate events and promotions at the mall
  • Manage day-to-day operations of the mall
Associate Mall Manager, Red Lion Hotels Corporation Spokane, Washington
July 2010 – November 2011
  • Develop and implement safety and security protocols
  • Ensure compliance with all applicable laws and regulations
  • Develop and maintain relationships with tenants, vendors, and customers
Jr. Mall Manager, Wyndham Hotels & Resorts Parsippany, New Jersey
December 2009 – June 2010
  • Develop and maintain relationships with tenants, vendors, and customers
  • Manage day-to-day operations of the mall
  • Supervise and manage staff, including hiring, training, and performance evaluations

Education

Pennsylvania State University, University Park, Pennsylvania
Doctor of Philosophy in Hospitality Business Management, October, 2009
Pennsylvania State University, University Park, Pennsylvania
Bachelor of Science in Food Service Management, October, 2005

Skills

Mentoring
Strategic Thinking
Public Speaking
Collaboration
Computer Literacy
Financial Management
Written Communication
Database Management

Do you already have a resume? Use our PDF converter and edit your resume.

Build My Resume
Abe Gray 931 Valley Drive, Woodstown, NJ 08098
grayabe89@hotmail.com
993-619-8697

Employment history

Chief Mall Manager, Hilton Hotels & Resorts McLean, Virginia
May 2018 – Present
  • Monitor and manage the mall’s budget and expenses
  • Manage inventory and ensure the proper display of merchandise
  • Develop and implement strategies to increase sales and profitability
Associate Mall Manager, Choice Hotels International Rockville, Maryland
November 2016 – April 2018
  • Develop and implement strategies to increase sales and profitability
  • Supervise and manage staff, including hiring, training, and performance evaluations
  • Analyze customer data and trends to identify opportunities for improvement
Entry Level Mall Manager, Red Lion Hotels Corporation Spokane, Washington
June 2015 – October 2016
  • Develop, implement, and monitor customer service policies and procedures
  • Create and maintain marketing plans to promote the mall
  • Develop and implement strategies to increase sales and profitability

Education

Texas Tech University, Lubbock, Texas
Bachelor of Arts in Hotel and Restaurant Management, April, 2015

Skills

Visualization
Relationship Management.
Teamwork
Stress Management
Troubleshooting
Presentation
Data Analysis
Financial Management
Build My Resume
Owen Taylor 597 Pleasantview Drive, Home, KS 66438
taylorowen@inbox.com
684-644-6078

Professional Summary

 A motivated and organized Mall Manager with extensive experience in the hospitality industry. Proven track record of successfully overseeing all aspects of mall operations, from customer service to financial management. 

Employment history

Chief Mall Manager, Hyatt Hotels Corporation Chicago, Illinois
September 2011 – Present
  • Ensure compliance with all applicable laws and regulations
  • Develop, implement, and monitor customer service policies and procedures
  • Develop and maintain relationships with tenants, vendors, and customers
Associate Mall Manager, Accor Hotels Dallas, Texas
April 2010 – August 2011
  • Develop and manage tenant relations
  • Manage day-to-day operations of the mall
  • Monitor and manage the mall’s budget and expenses
Entry Level Mall Manager, InterContinental Hotels Group Atlanta, Georgia
October 2008 – March 2010
  • Coordinate events and promotions at the mall
  • Develop and implement strategies to increase sales and profitability
  • Develop, implement, and monitor customer service policies and procedures

Education

Texas Tech University, Lubbock, Texas
Food Service Management, September, 2008

Skills

Financial Management
Negotiation
Attention to Detail
Networking
Reporting
Computer Literacy
Presentation
Accounting
Build My Resume
Roger Ellis 435 Sunset Drive, White Lake, NY 13338
ellis.roger@inbox.com
832-857-7041

Employment history

Senior Mall Manager, Wyndham Hotels & Resorts Parsippany, New Jersey
September 2018 – Present
  • Create and maintain marketing plans to promote the mall
  • Develop and implement safety and security protocols
  • Develop and manage tenant relations
Mall Manager, Wyndham Hotels & Resorts Parsippany, New Jersey
September 2017 – August 2018
  • Monitor and manage the mall’s budget and expenses
  • Oversee maintenance and repair of mall facilities
  • Analyze customer data and trends to identify opportunities for improvement
Entry Level Mall Manager, Hilton Hotels & Resorts McLean, Virginia
April 2016 – August 2017
  • Ensure compliance with all applicable laws and regulations
  • Create and maintain marketing plans to promote the mall
  • Develop and implement strategies to increase sales and profitability

Education

University of Houston, Houston, Texas
Tourism and Travel Management, February, 2016

Skills

Research
Problem Solving
Public Speaking
Analytical
Troubleshooting
Financial Management
Process Improvement
Quality Assurance
Build My Resume
Pete Cooper 876 River Road, Page, WV 25152
petecooper@yandex.com
988-248-9578

Employment history

Senior Mall Manager, Marriott International Bethesda, Maryland
February 2018 – Present
  • Develop and implement strategies to increase sales and profitability
  • Develop, implement, and monitor customer service policies and procedures
  • Develop and manage tenant relations
Associate Mall Manager, Wyndham Hotels & Resorts Parsippany, New Jersey
August 2017 – January 2018
  • Develop and maintain relationships with tenants, vendors, and customers
  • Coordinate events and promotions at the mall
  • Manage day-to-day operations of the mall
Junior Mall Manager, Marriott International Bethesda, Maryland
March 2016 – July 2017
  • Develop and manage tenant relations
  • Oversee maintenance and repair of mall facilities
  • Monitor customer feedback and implement customer service initiatives

Education

Texas Tech University, Lubbock, Texas
Event Planning, January, 2016

Skills

Networking
Adaptability
Visualization
Negotiation
Innovation
Process Improvement
Data Analysis
Computer Literacy
Use This mall manager Resume Template

Not in love with this template? Browse our full library of resume templates

mall manager
Build My Resume
Build My Resume

mall manager Job Skills

For an mall manager position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

  • Customer Service
  • Troubleshooting
  • Quality Assurance
  • Supervisory
  • Risk Management
  • Database Management
  • Training
  • Innovation
  • Accounting
  • Financial Management
  • Visualization
  • Reporting
  • Business Acumen
  • Process Improvement
  • Relationship Management
  • Computer Literacy
  • Technical
  • Data Analysis
  • Project Management
  • Presentation
  • Written Communication

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

  • Communication
  • Interpersonal
  • Leadership
  • Time Management
  • Problem Solving
  • Decision Making
  • Critical Thinking
  • Creativity
  • Adaptability
  • Teamwork
  • Organization
  • Planning
  • Public Speaking
  • Negotiation
  • Conflict Resolution
  • Research
  • Analytical
  • Attention to Detail
  • Self-Motivation
  • Stress Management
  • Collaboration
  • Coaching
  • Mentoring
  • Listening
  • Networking
  • Strategic Thinking
  • Negotiation
  • Emotional Intelligence
  • Adaptability
  • Flexibility
  • Reliability
  • Professionalism
  • Computer Literacy
  • Technical
  • Data Analysis
  • Project Management
  • Customer Service
  • Presentation
  • Written Communication
  • Social Media
  • Troubleshooting
  • Quality Assurance
  • Collaboration
  • Supervisory
  • Risk Management
  • Database Management
  • Training
  • Innovation
  • Documentation
  • Accounting
  • Financial Management
  • Visualization
  • Reporting
  • Business Acumen
  • Process Improvement
  • Documentation
  • Relationship Management.

How to Improve Your mall manager Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Virginia Parker 36 Aspen St., East Gull Lake, MN 56401

Employment history

Senior Mall Manager, InterContinental Hotels Group Atlanta, Georgia
February 2024 – Present
  • Oversees maintenence and repairs of mall facilites
  • Analyzes customers data and trendss to identify oppertunities for improvent
  • Develops and maintians relationships with tenantss, vendors, and customerss
Associate Mall Manager, Best Western Hotels & Resorts Phoenix, Arizona
September 2022 – January 2024
  • Manege inventry and ensue the proper dsiplay of merchandice
  • Create and maintane marketing plans to promote the mall
  • Manege day-to-day operatons of the mall
Junior Mall Manager, Hilton Hotels & Resorts McLean, Virginia
March 2021 – August 2022
  • Manege day-to-day operations of the mall
  • Oversee maintenace and repaire of mall facilites
  • Develop, impliment, and moniter customer service policys and proceduers

Education

University of Central Florida, Orlando, Florida
Doctor of Arts in Hotel and Restaurant Management, February, 2021
University of Central Florida, Orlando, Florida
Bachelor of Arts in Hotel and Restaurant Management, February, 2017

Skills

Relationship Management.
Research
Adaptability
Professionalism
Business Acumen
Innovation
Process Improvement
Project Management

Avoid Spelling Mistakes and Include your Contact Information

Missing contact information prevents recruiters from understanding you're the best fit for the position.

Key Insights
  • Make sure you're not missing contact information on your resume. That should include your full name, telephone number and email address.
  • Make sure to use a professional email address as part of your contact information.
  • Highlight your contact information and double check that everything is accurate to help recruiters get in touch with you.

How to Optimize Your mall manager Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Lou Evans 839 Pine St., Dorchester, NE 68343
evanslou@outlook.com
744-678-5259

Employment history

Senior Mall Manager, Accor Hotels Dallas, Texas
June 2013 – May 2022
  • Manage day-to-day operations of the mall
  • Monitor customer feedback and implement customer service initiatives
  • Develop and manage tenant relations
Associate Mall Manager, Wyndham Hotels & Resorts Parsippany, New Jersey
January 2012 – May 2013
  • Analyze customer data and trends to identify opportunities for improvement
  • Coordinate events and promotions at the mall
  • Supervise and manage staff, including hiring, training, and performance evaluations
Junior Mall Manager, Choice Hotels International Rockville, Maryland
July 2011 – December 2011

    Education

    Texas Tech University, Lubbock, Texas
    Bachelor of Science in Hospitality Management, May, 2011

    Skills

    Collaboration
    Coaching
    Organization
    Communication
    Customer Service
    Project Management
    Quality Assurance
    Visualization

    Unexplained Year Gaps and Missing Job Experiences are a No-no

    Gaps in your resume can prevent recruiters from hiring you if you don't explain them.

    Key Insights
    • It's okay to have gaps in your work experience but always offer a valid explanation instead of just hiding it.
    • Use the gap to talk about positive attributes or additional skills you've learned.
    • Be honest and straightforward about the gap and explain it using a professional summary.

    mall manager Cover Letter Example

    A cover letter can be a valuable addition to your job application when applying for an mall manager position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.



    Bernie
    Wilson     wilsonbernie@aol.com
    958-816-7436
    459 Hillside Drive, St. Paul, IA
    52657

    Lead Mall Manager
    Hilton Hotels & Resorts
    McLean, Virginia

    To the respected Hilton Hotels & Resorts Hiring Team


    I am a passionate Mall Manager with 14 years of experience in Hospitality. I am excited to submit my application for the Lead Mall Manager position at Hilton Hotels & Resorts, where I believe my skills and expertise would be a great asset to your team.


    Throughout my life, I have been passionate about Hospitality Law and have pursued opportunities to make a difference in this field. My experience in various areas, not just in Hospitality, has given me the opportunity to develop my skills in Mentoring and Strategic Thinking, which I am excited to apply to the role at Hilton Hotels & Resorts. I am eager to work with a team that shares my values and to help your organization achieve its well determined goals.


    I cannot stress enough how thrilled I am about the chance to join a team of like-minded individuals who share my values and passion for this amazing field. Thank you for considering my application and I hope for the chance to work together.


    Sincerely,
    Bernie Wilson
    958-816-7436
    wilsonbernie@aol.com

    Bernie Wilson






    CUSTOMIZE THIS COVER LETTER

    Showcase your most significant accomplishments and qualifications with this cover letter.
    Personalize this cover letter in just few minutes with our user-friendly tool!

    Related Resumes & Cover Letters

    Looking to explore other career options within the Hospitality field?

    Check out our other resume of resume examples.

    FIND EVERYTHING YOU NEED HERE.

    IF YOU HAVE QUESTIONS, WE HAVE ANSWERS.

    last guy

    Build your Resume in 15 minutes

    Give yourself the best chance of standing out from the competition!

    Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.
    CREATE MY RESUME NOW