5 Amazing houseperson Resume Examples (Updated 2023) + Skills & Job Descriptions

houseperson

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houseperson: Resume Samples & Writing Guide

Professional Summary

A highly motivated Houseperson with a passion for exceptional hospitality. Experienced in providing superior customer service and creating a welcoming environment for guests.

Employment history

Lead Houseperson, Hilton Hotels & Resorts McLean, Virginia

May 2011 – Present

Assist with laundry and linen services
Perform light maintenance and repairs as needed
Follow safety and security protocols

Houseperson, Hyatt Hotels Corporation Chicago, Illinois

May 2010 – April 2011

Monitor and replenish inventory of supplies
Adhere to all hotel policies and procedures
Follow safety and security protocols

Junior Houseperson, Accor Hotels Dallas, Texas

December 2008 – April 2010

Assist with setup and breakdown of events and meetings
Follow safety and security protocols
Assist with laundry and linen services

Education

Texas Tech University, Lubbock, Texas

Room Service Management, October, 2008

Skills

Flexibility

Stress Management

Strategic Thinking

Technical

Linen Management

Inventory Management

Housekeeping Management

Room Preparation

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Professional Summary

Highly organized and detail-oriented Houseperson with a passion for providing exceptional service in the hospitality industry. Committed to delivering an outstanding guest experience through efficient and effective housekeeping operations.

Employment history

Lead Houseperson, Red Lion Hotels Corporation Spokane, Washington

November 2011 – Present

Report any maintenance issues to the appropriate personnel
Adhere to all hotel policies and procedures
Clean and maintain public areas, guest rooms, and back-of-house areas

Houseperson, Hilton Hotels & Resorts McLean, Virginia

June 2010 – October 2011

Maintain a clean and orderly work area
Respond to guest requests and complaints in a timely manner
Ensure the highest level of customer service

Jr. Houseperson, Hilton Hotels & Resorts McLean, Virginia

November 2009 – May 2010

Clean and maintain public areas, guest rooms, and back-of-house areas
Move furniture and other items as needed
Respond to guest requests and complaints in a timely manner

Education

University of Houston, Houston, Texas

Doctor of Philosophy in Food Service Management, September, 2009

University of Houston, Houston, Texas

Bachelor of Science in Hospitality Business Management, September, 2005

Skills

Conflict Resolution

Written Communication

Listening

Accounting

Houseperson Training

Cleaning Procedures

Housekeeping

Laundry

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Professional Summary

Highly motivated Houseperson with extensive experience in the hospitality industry. Proven ability to provide exceptional customer service and maintain a clean and organized environment.

Employment history

Lead Houseperson, Choice Hotels International Rockville, Maryland

June 2009 – Present

Follow safety and security protocols
Clean and maintain public areas, guest rooms, and back-of-house areas
Greet guests and provide directions as needed

Houseperson, Choice Hotels International Rockville, Maryland

November 2008 – May 2009

Monitor and replenish inventory of supplies
Move furniture and other items as needed
Respond to guest requests and complaints in a timely manner

Entry Level Houseperson, Choice Hotels International Rockville, Maryland

December 2007 – November 2008

Follow safety and security protocols
Adhere to all hotel policies and procedures
Greet guests and provide directions as needed

Education

University of Nevada, Las Vegas, Nevada

Bachelor of Science in Culinary Arts, October, 2007

Skills

Analytical

Database Management

Attention to Detail

Accounting

Housekeeping Management

Linen Management

Housekeeping Equipment

Guest Satisfaction

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Employment history

Lead Houseperson, Hilton Hotels & Resorts McLean, Virginia

January 2016 – Present

Respond to guest requests and complaints in a timely manner
Stock and restock supplies in guest rooms, public areas, and back-of-house areas
Maintain a clean and orderly work area

Houseperson, InterContinental Hotels Group Atlanta, Georgia

July 2014 – December 2015

Stock and restock supplies in guest rooms, public areas, and back-of-house areas
Monitor and replenish inventory of supplies
Maintain a clean and orderly work area

Jr. Houseperson, Wyndham Hotels & Resorts Parsippany, New Jersey

February 2013 – June 2014

Assist with special projects as needed
Greet guests and provide directions as needed
Move furniture and other items as needed

Education

University of Houston, Houston, Texas

Customer Service, December, 2012

Skills

Risk Management

Research

Troubleshooting

Accounting

Scheduling

Hotel Maintenance

Housekeeping Management

Cleaning Procedures

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Employment history

Senior Houseperson, Choice Hotels International Rockville, Maryland

March 2019 – Present

Assist with setup and breakdown of events and meetings
Adhere to all hotel policies and procedures
Respond to guest requests and complaints in a timely manner

Associate Houseperson, InterContinental Hotels Group Atlanta, Georgia

March 2018 – February 2019

Maintain a clean and orderly work area
Move furniture and other items as needed
Assist with laundry and linen services

Junior Houseperson, Accor Hotels Dallas, Texas

September 2016 – February 2018

Perform light maintenance and repairs as needed
Monitor and replenish inventory of supplies
Stock and restock supplies in guest rooms, public areas, and back-of-house areas

Education

Pennsylvania State University, University Park, Pennsylvania

Master of Science in Tourism and Hospitality Management, August, 2016

Pennsylvania State University, University Park, Pennsylvania

Bachelor of Science in Tourism and Travel Management, August, 2012

Skills

Negotiation

Leadership

Research

Adaptability

Inventory Management

Housekeeping Procedures

Sanitation

Housekeeping Management

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houseperson Job Descriptions; Explained

If you're applying for an houseperson position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

houseperson

Contact housekeeping or maintenance staff when guests report problems.port problems.
Collect used bed-sheets, dishes, and trash from rooms.
restock supply closets.
take out trash and clean used dishes.
assist other housekeepers as needed.

houseperson

Cross-trained in all housekeeping departments: housekeeping, laundry, day and night houseperson, as well as daily runner.
Frequently relied on to keep the housekeeping team in the loop with front desk, upper management, and any projects or problems that needed to be addressed on our manager’s days off or when she was busy.
Worked directly with the general manager to create and lead a team in assembling a secondary supply area in the event area of the building.
Filled position as official representative from housekeeping department at safety meetings and the party planning committee for my ability to collect and relay information to my teammates and manager.

houseperson

Maintain positive customer and associate relationships: Respond appropriately to guest and associate inquiries and concerns to ensure total guest satisfaction.
Build a “Count On Me” Culture: Create a positive and engaging work environment; being responsive to the needs of our guests, associates and all we come into contact with on the job, being respectful in every way; deliver a great experience.
Responsible for constant cleanliness by providing and ensuring a clean environment for guests: Organize, clean, and maintain stock levels of department storage areas according to company’s cleanliness and safety standards.
Assist housekeeping team with upkeep of supplies, removing dirty linens, and trash. Additional responsibilities include some custodial work. Deliver requested item(s) to guest units (irons, coffee, paper products,linen, amenities kitchen utensils, etc.)

houseperson

Make sure all lobby, common areas, and hallways are clean.
Make sure guest have what they need for a comfortable stay.
Empty waste baskets
Observe precautions required to protect hotel and guest property and report damage, theft, and found articles to supervisors., empty and clean ashtrays, and transport other trash and waste to disposal areas.

houseperson Job Skills

For an houseperson position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

Housekeeping
Cleaning
Sanitation
Housekeeping Management
Housekeeping Procedures
Cleaning Procedures
Hotel Maintenance
Inventory Management
Housekeeping Equipment
Linen Management
Safety Procedures
Delegation
Room Preparation
Room Service
Guest Satisfaction
Scheduling
Floor Care
Laundry
Budgeting
Houseperson Supervision
Houseperson Training

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

Communication
Interpersonal
Leadership
Time Management
Problem Solving
Decision Making
Critical Thinking
Creativity
Adaptability
Teamwork
Organization
Planning
Public Speaking
Negotiation
Conflict Resolution
Research
Analytical
Attention to Detail
Self-Motivation
Stress Management
Collaboration
Coaching
Mentoring
Listening
Networking
Strategic Thinking
Negotiation
Emotional Intelligence
Adaptability
Flexibility
Reliability
Professionalism
Computer Literacy
Technical
Data Analysis
Project Management
Customer Service
Presentation
Written Communication
Social Media
Troubleshooting
Quality Assurance
Collaboration
Supervisory
Risk Management
Database Management
Training
Innovation
Documentation
Accounting
Financial Management
Visualization
Reporting
Business Acumen
Process Improvement
Documentation
Relationship Management.

How to Improve Your houseperson Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Employment history

Lead Houseperson, Hilton Hotels & Resorts McLean, Virginia

September 2014 – May 2022

Stock and restock supplies in guest rooms, public areas, and back-of-house areas
Move furniture and other items as needed
Clean and maintain public areas, guest rooms, and back-of-house areas

Houseperson, Kimpton Hotels & Restaurants San Francisco, California

February 2014 – August 2014

Assist with setup and breakdown of events and meetings
Stock and restock supplies in guest rooms, public areas, and back-of-house areas
Greet guests and provide directions as needed

Entry Level Houseperson, Marriott International Bethesda, Maryland

September 2012 – January 2014

Education

Pennsylvania State University, University Park, Pennsylvania

Food and Beverage Management, July, 2012

Skills

Teamwork

Mentoring

Strategic Thinking

Adaptability

Houseperson Supervision

Safety Procedures

Houseperson Training

Housekeeping Equipment

Unexplained Year Gaps and Missing Job Experiences are a No-no

Gaps in your resume can prevent recruiters from hiring you if you don't explain them.

Key Insights

It's okay to have gaps in your work experience but always offer a valid explanation instead of just hiding it.
Use the gap to talk about positive attributes or additional skills you've learned.
Be honest and straightforward about the gap and explain it using a professional summary.

How to Optimize Your houseperson Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Employment history

Chief Houseperson, Kimpton Hotels & Restaurants San Francisco, California

May 2021 – Present

Assist with setup and breakdown of events and meetin's
Follow saftey and security protocals
Adhear to all hotel policys and proceduers

Associate Houseperson, Kimpton Hotels & Restaurants San Francisco, California

November 2020 – April 2021

in the output
Reprt eny maintenence isues to the apropriate personnel
Respondd to guest reqests and compliants in a timly maner
Assit with set up and brekdown of events and meetigns

Jr. Houseperson, Best Western Hotels & Resorts Phoenix, Arizona

May 2019 – October 2020

Resond to guest requests and compliants in a timely maner
Report any maintance issues to the apporiate personnel
Adhear to all hotel policys and proceduers

Education

Johnson & Wales University, Providence, Rhode Island

Bachelor of Science in Food Service Management, April, 2019

Skills

Strategic Thinking

Collaboration

Listening

Customer Service

Inventory Management

Room Preparation

Housekeeping Equipment

Room Service

Avoid Spelling Mistakes and Include your Contact Information

Missing contact information prevents recruiters from understanding you're the best fit for the position.

Key Insights

Make sure you're not missing contact information on your resume. That should include your full name, telephone number and email address.
Make sure to use a professional email address as part of your contact information.
Highlight your contact information and double check that everything is accurate to help recruiters get in touch with you.

houseperson Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an houseperson position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.

Lead Houseperson
Best Western Hotels & Resorts
Phoenix, Arizona

To the respected Best Western Hotels & Resorts Recruitment Team

I am writing to express my interest in the Lead Houseperson position at Best Western Hotels & Resorts. As a Houseperson with 15 years of experience in Hospitality myself, I believe I have the necessary skills and expertise to excel in this role.

Growing up, I always had a fascination with Food & Beverage Management. As I pursued my education and gained experience in this field, I realized that this was where I could make the most impact. I have had the opportunity to work on things throughout my career like personal projects and voluntary work, which have developed in me a deep understanding of the challenges and opportunities in this field. I am excited to bring my passion and expertise to the role at and help your organization achieve its goals.

I appreciate the opportunity to apply for the Lead Houseperson position. I am confident that I can make a valuable contribution to your organization and that together there is no challenge that we cannot overcome. I will be waiting, hopeful for what the future will bring.

Looking forward to hearing from you,
Sam Young
661-335-8860
samyoung@zoho.com

Sam Young

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