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hotel recepcionist: Resume Samples & Writing Guide

Adam Owens 209 Holly St., Lakeshore Gardens-Hidden Acres, TX 78368
owens.adam@protonmail.com
852-300-3984

Professional Summary

 An experienced professional in the hospitality industry, providing excellent customer service and support to guests at a hotel. Highly organized and detail-oriented, with a passion for ensuring guests have a pleasant and enjoyable experience. 

Employment history

Chief Hotel Recepcionist, Hyatt Hotels Corporation Chicago, Illinois
April 2010 – Present
  • Handle guest complaints and issues
  • Maintain a clean and organized front desk area
  • Assist with luggage and other guest requests
Hotel Recepcionist, Accor Hotels Dallas, Texas
April 2009 – March 2010
  • Handle guest complaints and issues
  • Ensure compliance with safety and security regulations
  • Provide information about local attractions and services
Jr. Hotel Recepcionist, Marriott International Bethesda, Maryland
October 2007 – March 2009
  • Handle guest complaints and issues
  • Coordinate with other departments to ensure efficient operations
  • Assist with luggage and other guest requests

Education

University of Nevada, Las Vegas, Nevada
Master of Science in Hospitality and Tourism Management, August, 2007
University of Nevada, Las Vegas, Nevada
Bachelor of Science in Food Service Management, August, 2003

Skills

Networking
Adaptability
Troubleshooting
Decision Making
Scheduling
Cash Handling
Hotel Software
Time Management

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Max Foster 189 Cedarwood Drive, Cannonsburg, KY 41102
fostermax@inbox.com
771-498-6306

Employment history

Jr. Hotel Recepcionist, Red Lion Hotels Corporation Spokane, Washington
November 2021 – August 2022
  • Assist with luggage and other guest requests
  • Handle guest complaints and issues
  • Manage reservations and check-ins/check-outs

Education

University of South Carolina, Columbia, South Carolina
Hospitality Management, September, 2021

Skills

Critical Thinking
Financial Management
Accounting
Networking
Cash Handling
Bookkeeping
Hospitality Management
Room Management
Percy Parker 718 Laurelwood Drive, Wheaton, MD 20906
percyparker35@zoho.com
702-701-3719

Employment history

Lead Hotel Recepcionist, Marriott International Bethesda, Maryland
May 2015 – Present
  • Answer phone calls and respond to inquiries
  • Manage reservations and check-ins/check-outs
  • Maintain an up-to-date knowledge of hotel services and policies
Hotel Recepcionist, Choice Hotels International Rockville, Maryland
October 2014 – April 2015
  • Handle guest complaints and issues
  • Greet and welcome guests
  • Monitor guest satisfaction and provide feedback
Junior Hotel Recepcionist, Hilton Hotels & Resorts McLean, Virginia
May 2013 – September 2014
  • Ensure compliance with safety and security regulations
  • Assist with luggage and other guest requests
  • Handle guest complaints and issues

Education

Pennsylvania State University, University Park, Pennsylvania
Master of Science in Hospitality and Tourism Administration, March, 2013
Pennsylvania State University, University Park, Pennsylvania
Bachelor of Science in Hospitality and Tourism Management, March, 2009

Skills

Relationship Management.
Communication
Adaptability
Strategic Thinking
Security Protocols
Organizational Skills
Time Management
Multi-tasking
Gary Evans 880 Creekwood Drive, Middleport, NY 14105
garyevans43@yandex.com
773-146-0270

Employment history

Junior Hotel Recepcionist, Choice Hotels International Rockville, Maryland
June 2022 – March 2023
  • Input and update guest information into the system
  • Maintain an up-to-date knowledge of hotel services and policies
  • Coordinate with other departments to ensure efficient operations

Education

University of Houston, Houston, Texas
Doctor of Arts in Hotel and Restaurant Management, April, 2022
University of Houston, Houston, Texas
Bachelor of Science in Culinary Arts, April, 2018

Skills

Documentation
Documentation
Problem Solving
Mentoring
Security Protocols
Filing
Check-in/Check-out
Room Management
Brad Carter 189 Countryside Drive, Koosharem, UT 84744
carterbrad48@zoho.com
693-593-8218

Employment history

Chief Hotel Recepcionist, Accor Hotels Dallas, Texas
October 2016 – Present
  • Provide information about local attractions and services
  • Maintain a clean and organized front desk area
  • Input and update guest information into the system
Hotel Recepcionist, Accor Hotels Dallas, Texas
May 2015 – September 2016
  • Answer phone calls and respond to inquiries
  • Process payments and maintain financial records
  • Keep track of room availability and rates
Entry Level Hotel Recepcionist, Red Lion Hotels Corporation Spokane, Washington
May 2014 – April 2015
  • Assist with luggage and other guest requests
  • Greet and welcome guests
  • Ensure compliance with safety and security regulations

Education

Cornell University, Ithaca, New York
Bachelor of Science in Event Planning, March, 2014

Skills

Negotiation
Organization
Negotiation
Reporting
Time Management
Hospitality Management
Conflict Resolution
Customer Service

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hotel recepcionist Job Descriptions; Explained

If you're applying for an hotel recepcionist position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

1

hotel recepcionist

  • Checking guests in and out 
  • Issuing keys 
  • Taking reservations 
  • Preparing bills 
  • Dealing with payments 
  • Provide information for guests 

hotel recepcionist Job Skills

For an hotel recepcionist position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

  • Front Desk
  • Hospitality Management
  • Cash Handling
  • Bookkeeping
  • Customer Service
  • Inventory Management
  • Scheduling
  • Microsoft Office
  • POS Systems
  • Check-in/Check-out
  • Multi-tasking
  • Data Entry
  • Hotel Software
  • Room Management
  • Housekeeping
  • Filing
  • Telephone Etiquette
  • Organizational Skills
  • Conflict Resolution
  • Time Management
  • Security Protocols

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

  • Communication
  • Interpersonal
  • Leadership
  • Time Management
  • Problem Solving
  • Decision Making
  • Critical Thinking
  • Creativity
  • Adaptability
  • Teamwork
  • Organization
  • Planning
  • Public Speaking
  • Negotiation
  • Conflict Resolution
  • Research
  • Analytical
  • Attention to Detail
  • Self-Motivation
  • Stress Management
  • Collaboration
  • Coaching
  • Mentoring
  • Listening
  • Networking
  • Strategic Thinking
  • Negotiation
  • Emotional Intelligence
  • Adaptability
  • Flexibility
  • Reliability
  • Professionalism
  • Computer Literacy
  • Technical
  • Data Analysis
  • Project Management
  • Customer Service
  • Presentation
  • Written Communication
  • Social Media
  • Troubleshooting
  • Quality Assurance
  • Collaboration
  • Supervisory
  • Risk Management
  • Database Management
  • Training
  • Innovation
  • Documentation
  • Accounting
  • Financial Management
  • Visualization
  • Reporting
  • Business Acumen
  • Process Improvement
  • Documentation
  • Relationship Management.

How to Improve Your hotel recepcionist Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Earl Young 398 Riverbend Road, Landingville, PA 17972
earlyoung92@outlook.com
627-059-3604

Employment history

Chief Hotel Recepcionist, Kimpton Hotels & Restaurants San Francisco, California
April 2009 – May 2022
  • Manage reservations and check-ins/check-outs
  • Maintain a clean and organized front desk area
  • Answer phone calls and respond to inquiries
Hotel Recepcionist, Kimpton Hotels & Restaurants San Francisco, California
September 2008 – March 2009
  • Prepare daily reports and other administrative duties
  • Process payments and maintain financial records
  • Monitor guest satisfaction and provide feedback
Entry Level Hotel Recepcionist, Marriott International Bethesda, Maryland
September 2007 – August 2008

    Education

    University of Nevada, Las Vegas, Nevada
    Tourism and Travel Management, August, 2007

    Skills

    Creativity
    Troubleshooting
    Public Speaking
    Technical
    Microsoft Office
    Bookkeeping
    Housekeeping
    Room Management

    Unexplained Year Gaps and Missing Job Experiences are a No-no

    Gaps in your resume can prevent recruiters from hiring you if you don't explain them.

    Key Insights
    • It's okay to have gaps in your work experience but always offer a valid explanation instead of just hiding it.
    • Use the gap to talk about positive attributes or additional skills you've learned.
    • Be honest and straightforward about the gap and explain it using a professional summary.

    How to Optimize Your hotel recepcionist Resume

    Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

    Carl Smith 213 Greenwood Avenue, Show Low, AZ 85901

    Employment history

    Entry Level Hotel Recepcionist, Best Western Hotels & Resorts Phoenix, Arizona
    July 2021 – April 2022
    • Prepear daily report's and other's administrative dutie's
    • Greeting and welcoming guest's
    • Managing reservations's and check-in's/check-out's

    Education

    Pennsylvania State University, University Park, Pennsylvania
    Bachelor of Science in Hospitality Management, May, 2021

    Skills

    Organization
    Planning
    Relationship Management.
    Computer Literacy
    Hospitality Management
    Room Management
    Housekeeping
    Front Desk

    Avoid Spelling Mistakes and Include your Contact Information

    Missing contact information prevents recruiters from understanding you're the best fit for the position.

    Key Insights
    • Make sure you're not missing contact information on your resume. That should include your full name, telephone number and email address.
    • Make sure to use a professional email address as part of your contact information.
    • Highlight your contact information and double check that everything is accurate to help recruiters get in touch with you.

    hotel recepcionist Cover Letter Example

    A cover letter can be a valuable addition to your job application when applying for an hotel recepcionist position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.



    Adam
    Owens
    owens.adam@protonmail.com
    852-300-3984
    209 Holly St., Lakeshore Gardens-Hidden Acres, TX
    78368

    Chief Hotel Recepcionist
    Choice Hotels International
    Rockville, Maryland

    To the Recruitment Team at Choice Hotels International


    I am writing to express my interest in the Chief Hotel Recepcionist position at Choice Hotels International. As a Hotel Recepcionist with 16 years of experience in Hospitality myself, I believe I have the necessary skills and expertise to excel in this role.


    My diverse life experiences have taught me the importance of adaptability, creativity, and resilience. Whether it was on the job, or simply on my day to day, I have learned to navigate challenges and find innovative solutions. I am confident that I possess the skills and expertise necessary to excel in the position at Choice Hotels International and I am excited about the opportunity to grow with a team that values these qualities and contribute to your organization's growth and success.


    I cannot stress enough how thrilled I am about the chance to join a team of like-minded individuals who share my values and passion for this amazing field. Thank you for considering my application and I hope for the chance to work together.


    With gratitude,
    Adam Owens
    852-300-3984
    owens.adam@protonmail.com

    Adam Owens






    Showcase your most significant accomplishments and qualifications with this cover letter.
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    Build your Resume in 15 minutes

    Give yourself the best chance of standing out from the competition!

    Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.