5 Amazing hostess Resume Examples (Updated 2023) + Skills & Job Descriptions

As a hostess, restaurants depend on you to use your many skills to start guest experiences on the right foot. You help guests determine their seating needs, assist servers with sidework, answer guest questions, and manage the restaurant seating chart. If you feel ready to advance your career, ensure that you present companies with the best hostess resume in the house. Do you know what makes for a strong resume? Hiring managers want to see bullet list items loaded with a sense of urgency, relevant metrics, and an appropriate resume design. The same applies to companies that use applicant tracking systems to sort out submissions to send along for human eyes. Not having the right resume-writing insights, which is common for well-experienced and novice hostesses, can prolong your job search. Let us help direct your efforts. Look over our resume sample and template to improve your document. Do not forget to use our expert-approved writing tips while drafting a new document and working toward your desired position.

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hostess: Resume Samples & Writing Guide

Employment history

Lead Hostess, InterContinental Hotels Group Atlanta, Georgia

May 2019 – Present

Monitor inventory and order supplies as needed
Monitor customer satisfaction and resolve any complaints or issues
Ensure that all guests are provided with an enjoyable dining experience

Hostess, Red Lion Hotels Corporation Spokane, Washington

May 2018 – April 2019

Follow all safety and sanitation guidelines
Ensure that all guests are provided with an enjoyable dining experience
Monitor customer satisfaction and resolve any complaints or issues

Jr. Hostess, Wyndham Hotels & Resorts Parsippany, New Jersey

November 2017 – April 2018

Ensure that all guests are provided with an enjoyable dining experience
Greet guests, ascertain their dining/accommodation needs and accommodate special requests whenever possible
Monitor inventory and order supplies as needed

Education

University of Houston, Houston, Texas

Master of Arts in Hotel and Restaurant Management, September, 2017

University of Houston, Houston, Texas

Bachelor of Science in Event Planning, September, 2013

Skills

Emotional Intelligence

Creativity

Conflict Resolution

Adaptability

Menu Planning

Sanitation

Bartending

Food Safety

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Employment history

Senior Hostess, InterContinental Hotels Group Atlanta, Georgia

September 2022 – Present

Assist wait staff and bartenders in providing excellent customer service
Manage the seating plan for the restaurant, ensuring that guests are seated in a timely manner
Maintain a clean and organized work station and dining area

Associate Hostess, Accor Hotels Dallas, Texas

March 2021 – August 2022

Greet guests, ascertain their dining/accommodation needs and accommodate special requests whenever possible
Manage the seating plan for the restaurant, ensuring that guests are seated in a timely manner
Communicate with kitchen staff to ensure timely delivery of meals

Jr. Hostess, Marriott International Bethesda, Maryland

March 2020 – February 2021

Maintain a professional and friendly demeanor at all times
Promote special events and promotions taking place in the restaurant
Communicate with kitchen staff to ensure timely delivery of meals

Education

Cornell University, Ithaca, New York

Master of Science in Event Planning, January, 2020

Cornell University, Ithaca, New York

Bachelor of Science in Food Service Management, January, 2016

Skills

Technical

Planning

Coaching

Business Acumen

Cleaning.

Food Cost Control

POS System Maintenance

Cashiering

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Professional Summary

Highly experienced hospitality professional with an exemplary track record of providing exceptional customer service. Proven ability to ensure guests have a pleasant and enjoyable experience while dining.

Employment history

Lead Hostess, Best Western Hotels & Resorts Phoenix, Arizona

January 2013 – Present

Ensure that all guests are provided with an enjoyable dining experience
Manage the seating plan for the restaurant, ensuring that guests are seated in a timely manner
Maintain a clean and organized work station and dining area

Associate Hostess, Accor Hotels Dallas, Texas

July 2011 – December 2012

Maintain a clean and organized work station and dining area
Answer phone calls, take reservations and provide information about the menu and services
Greet guests, ascertain their dining/accommodation needs and accommodate special requests whenever possible

Junior Hostess, Accor Hotels Dallas, Texas

January 2011 – June 2011

Ensure that all guests are provided with an enjoyable dining experience
Balance cash drawers and process customer payments
Communicate with kitchen staff to ensure timely delivery of meals

Education

Pennsylvania State University, University Park, Pennsylvania

Bachelor of Science in Culinary Arts, November, 2010

Skills

Written Communication

Problem Solving

Financial Management

Teamwork

Food Cost Control

Hospitality Management

Food Handling

Cashiering

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Employment history

Chief Hostess, Red Lion Hotels Corporation Spokane, Washington

August 2016 – Present

Promote special events and promotions taking place in the restaurant
Maintain a professional and friendly demeanor at all times
Follow all safety and sanitation guidelines

Associate Hostess, Choice Hotels International Rockville, Maryland

February 2016 – July 2016

Promote special events and promotions taking place in the restaurant
Follow all safety and sanitation guidelines
Answer phone calls, take reservations and provide information about the menu and services

Junior Hostess, Marriott International Bethesda, Maryland

August 2014 – January 2016

Promote special events and promotions taking place in the restaurant
Ensure that all guests are provided with an enjoyable dining experience
Monitor inventory and order supplies as needed

Education

University of San Francisco, San Francisco, California

Food and Beverage Management, July, 2014

Skills

Training

Professionalism

Computer Literacy

Organization

Cleaning.

Alcohol Service

Menu Planning

Food Cost Control

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Professional Summary

A highly motivated and experienced hospitality professional with an excellent track record in providing exceptional customer service. Skilled in managing a busy restaurant environment, ensuring guest satisfaction and providing a positive dining experience.

Employment history

Lead Hostess, Choice Hotels International Rockville, Maryland

October 2013 – Present

Train and supervise new hostesses and other personnel
Assist wait staff and bartenders in providing excellent customer service
Monitor inventory and order supplies as needed

Hostess, Accor Hotels Dallas, Texas

April 2012 – September 2013

Ensure that all guests are provided with an enjoyable dining experience
Ensure that all guests feel welcome and are given prompt and courteous service
Maintain a professional and friendly demeanor at all times

Junior Hostess, Best Western Hotels & Resorts Phoenix, Arizona

November 2010 – April 2012

Train and supervise new hostesses and other personnel
Ensure that all guests feel welcome and are given prompt and courteous service
Maintain a clean and organized work station and dining area

Education

University of Central Florida, Orlando, Florida

Master of Science in Tourism and Travel Management, September, 2010

University of Central Florida, Orlando, Florida

Bachelor of Science in Culinary Arts, September, 2006

Skills

Public Speaking

Computer Literacy

Social Media

Analytical

Menu Costing

Point of Sale (POS) Systems

Food Service

Customer Service

Use This hostess Resume Template

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hostess Job Descriptions; Explained

If you're applying for an hostess position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

hostess

Greeted and seated the customers.
Checked the customer’s coats and jackets.
Did the floor plan which included where to seat the customers and estimated wait times based on who was still eating.
Answered the phone for any questions and booked reservations.
Collected and cleaned the menus.
Tidied up the bathroom.
Closing duties such as collecting all the candles and menus and returning them to their place, turn the phones off, and collect checks.

hostess

Greeted incoming guests
Took incoming phone calls answering questions, making and confirming reservations and cancellations
Performed payment transactions for guests
Managed shift records
Coordinated with servers to ensure prompt customer service

hostess

Accept and organize reservations.
Greet and acknowledge guests and escorted them to table or waiting area.
Addressed guest requests or complaints, and escalated major complaints to manager.
Walk through dining room during service to ensure guest satisfactation.
Prepare seatting assignments prior to service.

hostess

Greet customers with a friendly, positive and welcoming attitude
Add customers to restaurant wait list during peak dining times, provide customers with accurate wait time and periodically provide wait time update
Maintain cleanliness of restaurant and work area at all times
Seat customers according to server rotation and provide menus
Assist management and co-workers needed
Buss dirty tables, return dirty dishes to the kitchen, wipe table/seats, and sweep floor around table to prepare for the next customers

hostess, server

Greeting and sitting customers in assigned sections.
Answered phones, helping customers with catering and booking banquets.
In charge of taking food orders and bringing out the right meals.
Making sure that their visit was one to remember so they would come back and visit again.
Cleaning bathrooms, the kitchen, server station and stocking up so the next server would be ready.
Working together as team to help each other accomplish our goals faster.

1 … 4 5 6 7 8 … 117

hostess Job Skills

For an hostess position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

Cashiering
Food Preparation
Food Handling
Food Safety
Menu Knowledge
Point of Sale (POS) Systems
Restaurant Management
Inventory Management
Sanitation
Customer Service
Food Service
Bartending
Alcohol Service
Menu Planning
Scheduling
Event Planning
Hospitality Management
Food Cost Control
Menu Costing
POS System Maintenance
Cleaning.

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

Communication
Interpersonal
Leadership
Time Management
Problem Solving
Decision Making
Critical Thinking
Creativity
Adaptability
Teamwork
Organization
Planning
Public Speaking
Negotiation
Conflict Resolution
Research
Analytical
Attention to Detail
Self-Motivation
Stress Management
Collaboration
Coaching
Mentoring
Listening
Networking
Strategic Thinking
Negotiation
Emotional Intelligence
Adaptability
Flexibility
Reliability
Professionalism
Computer Literacy
Technical
Data Analysis
Project Management
Customer Service
Presentation
Written Communication
Social Media
Troubleshooting
Quality Assurance
Collaboration
Supervisory
Risk Management
Database Management
Training
Innovation
Documentation
Accounting
Financial Management
Visualization
Reporting
Business Acumen
Process Improvement
Documentation
Relationship Management.

How to Improve Your hostess Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Employment history

Chief Hostess, Hyatt Hotels Corporation Chicago, Illinois

April 2017 – Present

Balance cash drawers and process customer payments
Promote special events and promotions taking place in the restaurant
Greet guests, ascertain their dining/accommodation needs and accommodate special requests whenever possible

Hostess, Red Lion Hotels Corporation Spokane, Washington

November 2015 – March 2017

Monitor inventory and order supplies as needed
Ensure that all guests are provided with an enjoyable dining experience
Ensure that all guests feel welcome and are given prompt and courteous service

Junior Hostess, Hyatt Hotels Corporation Chicago, Illinois

April 2015 – October 2015

Education

University of Nevada, Las Vegas, Nevada

Master of Science in Event Planning, March, 2015

University of Nevada, Las Vegas, Nevada

Bachelor of Arts in Hotel and Restaurant Management, March, 2011

Skills

Relationship Management.

Planning

Presentation

Visualization

Point of Sale (POS) Systems

Alcohol Service

Bartending

Food Safety

Include your Contact Information and Job Descriptions

Missing job descriptions lessens your chances of getting hired.

Key Insights

Employers want to know what you've accomplished, so make sure to include descriptions for all of your previous jobs.
Keep job descriptions short but don't just list your jobs.
Never copy-paste a job description to post on your resume. Get inspired and use tools to help you write customized descriptions.

How to Optimize Your hostess Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Employment history

Senior Hostess, Kimpton Hotels & Restaurants San Francisco, California

January 2023 – May 2022

Trainnd supervise new hostesses andd other personnel
Monitorr inventory andd orderr supplies as neededd
Balancee cashh drawers andd processs customerr paymentss

Hostess, Choice Hotels International Rockville, Maryland

July 2022 – December 2022

Manage the seatin plan for the resturant, ensurin that guests are seated in a timely maner
Monitor inventry and order supplise as needed
Ensure that all guest are provieded with an enjoyable dineing experiance

Jr. Hostess, Best Western Hotels & Resorts Phoenix, Arizona

January 2021 – June 2022

Greet guest, astertain their dining/accommodation need's and accomodate special request's whenever possible
Monitor inventry and order supplie's as needed
Communicate with kitchen staff to ensure timely delivery of meal's

Education

Cornell University, Ithaca, New York

Bachelor of Arts in Hotel and Restaurant Management, December, 2020

Skills

Negotiation

Emotional Intelligence

Teamwork

Mentoring

Customer Service

Restaurant Management

Bartending

Scheduling

Correct Grammar and Address Gap Years in Your Resume

Don't leave unexplained gaps in your work history.

Key Insights

When explaining gaps in your employment section, start by being honest.
Elaborate on the gap and show that you never stopped learning.
Explain and elaborate any gap in your work history by highlighting new skills.

hostess Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an hostess position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.

Lead Hostess
Red Lion Hotels Corporation
Spokane, Washington

To the Recruitment Team at Red Lion Hotels Corporation

I am a passionate Hostess with 6 years of experience in Hospitality. I am excited to submit my application for the Lead Hostess position at Red Lion Hotels Corporation, where I believe my skills and expertise would be a great asset to your team.

Throughout my life, I have been passionate about Hospitality Technology and have pursued opportunities to make a difference in this field. My experience in various areas, not just in Hospitality, has given me the opportunity to develop my skills in Emotional Intelligence and Creativity, which I am excited to apply to the role at Red Lion Hotels Corporation. I am eager to work with a team that shares my values and to help your organization achieve its well determined goals.

I am elated about the opportunity to join a team that shares my passion for this field, and values collaboration and innovation. I am confident that together we can overcome whatever tests and challenges are put on our way.

Bests,
Charles White
678-227-7928
[email protected]

Charles White

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