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hostess: Resume Samples & Writing Guide
Employment history
Lead Hostess, InterContinental Hotels Group Atlanta, Georgia
May 2019 – Present
- Monitor inventory and order supplies as needed
- Monitor customer satisfaction and resolve any complaints or issues
- Ensure that all guests are provided with an enjoyable dining experience
Hostess, Red Lion Hotels Corporation Spokane, Washington
May 2018 – April 2019
- Follow all safety and sanitation guidelines
- Ensure that all guests are provided with an enjoyable dining experience
- Monitor customer satisfaction and resolve any complaints or issues
Jr. Hostess, Wyndham Hotels & Resorts Parsippany, New Jersey
November 2017 – April 2018
- Ensure that all guests are provided with an enjoyable dining experience
- Greet guests, ascertain their dining/accommodation needs and accommodate special requests whenever possible
- Monitor inventory and order supplies as needed
Education
University of Houston, Houston, Texas
Master of Arts in Hotel and Restaurant Management, September, 2017
University of Houston, Houston, Texas
Bachelor of Science in Event Planning, September, 2013
Skills
Emotional Intelligence
Creativity
Conflict Resolution
Adaptability
Menu Planning
Sanitation
Bartending
Food Safety
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Employment history
Senior Hostess, InterContinental Hotels Group Atlanta, Georgia
September 2022 – Present
- Assist wait staff and bartenders in providing excellent customer service
- Manage the seating plan for the restaurant, ensuring that guests are seated in a timely manner
- Maintain a clean and organized work station and dining area
Associate Hostess, Accor Hotels Dallas, Texas
March 2021 – August 2022
- Greet guests, ascertain their dining/accommodation needs and accommodate special requests whenever possible
- Manage the seating plan for the restaurant, ensuring that guests are seated in a timely manner
- Communicate with kitchen staff to ensure timely delivery of meals
Jr. Hostess, Marriott International Bethesda, Maryland
March 2020 – February 2021
- Maintain a professional and friendly demeanor at all times
- Promote special events and promotions taking place in the restaurant
- Communicate with kitchen staff to ensure timely delivery of meals
Education
Cornell University, Ithaca, New York
Master of Science in Event Planning, January, 2020
Cornell University, Ithaca, New York
Bachelor of Science in Food Service Management, January, 2016
Skills
Technical
Planning
Coaching
Business Acumen
Cleaning.
Food Cost Control
POS System Maintenance
Cashiering
Professional Summary
Highly experienced hospitality professional with an exemplary track record of providing exceptional customer service. Proven ability to ensure guests have a pleasant and enjoyable experience while dining.
Employment history
Lead Hostess, Best Western Hotels & Resorts Phoenix, Arizona
January 2013 – Present
- Ensure that all guests are provided with an enjoyable dining experience
- Manage the seating plan for the restaurant, ensuring that guests are seated in a timely manner
- Maintain a clean and organized work station and dining area
Associate Hostess, Accor Hotels Dallas, Texas
July 2011 – December 2012
- Maintain a clean and organized work station and dining area
- Answer phone calls, take reservations and provide information about the menu and services
- Greet guests, ascertain their dining/accommodation needs and accommodate special requests whenever possible
Junior Hostess, Accor Hotels Dallas, Texas
January 2011 – June 2011
- Ensure that all guests are provided with an enjoyable dining experience
- Balance cash drawers and process customer payments
- Communicate with kitchen staff to ensure timely delivery of meals
Education
Pennsylvania State University, University Park, Pennsylvania
Bachelor of Science in Culinary Arts, November, 2010
Skills
Written Communication
Problem Solving
Financial Management
Teamwork
Food Cost Control
Hospitality Management
Food Handling
Cashiering
Employment history
Chief Hostess, Red Lion Hotels Corporation Spokane, Washington
August 2016 – Present
- Promote special events and promotions taking place in the restaurant
- Maintain a professional and friendly demeanor at all times
- Follow all safety and sanitation guidelines
Associate Hostess, Choice Hotels International Rockville, Maryland
February 2016 – July 2016
- Promote special events and promotions taking place in the restaurant
- Follow all safety and sanitation guidelines
- Answer phone calls, take reservations and provide information about the menu and services
Junior Hostess, Marriott International Bethesda, Maryland
August 2014 – January 2016
- Promote special events and promotions taking place in the restaurant
- Ensure that all guests are provided with an enjoyable dining experience
- Monitor inventory and order supplies as needed
Education
University of San Francisco, San Francisco, California
Food and Beverage Management, July, 2014
Skills
Training
Professionalism
Computer Literacy
Organization
Cleaning.
Alcohol Service
Menu Planning
Food Cost Control
Professional Summary
A highly motivated and experienced hospitality professional with an excellent track record in providing exceptional customer service. Skilled in managing a busy restaurant environment, ensuring guest satisfaction and providing a positive dining experience.
Employment history
Lead Hostess, Choice Hotels International Rockville, Maryland
October 2013 – Present
- Train and supervise new hostesses and other personnel
- Assist wait staff and bartenders in providing excellent customer service
- Monitor inventory and order supplies as needed
Hostess, Accor Hotels Dallas, Texas
April 2012 – September 2013
- Ensure that all guests are provided with an enjoyable dining experience
- Ensure that all guests feel welcome and are given prompt and courteous service
- Maintain a professional and friendly demeanor at all times
Junior Hostess, Best Western Hotels & Resorts Phoenix, Arizona
November 2010 – April 2012
- Train and supervise new hostesses and other personnel
- Ensure that all guests feel welcome and are given prompt and courteous service
- Maintain a clean and organized work station and dining area
Education
University of Central Florida, Orlando, Florida
Master of Science in Tourism and Travel Management, September, 2010
University of Central Florida, Orlando, Florida
Bachelor of Science in Culinary Arts, September, 2006
Skills
Public Speaking
Computer Literacy
Social Media
Analytical
Menu Costing
Point of Sale (POS) Systems
Food Service
Customer Service
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hostess Job Descriptions; Explained
If you're applying for an hostess position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.
When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.
96
hostess
- Assign customers to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seating’s
- Greet incoming and departing Guests warmly and escorted them to assigned dining area
- Manage the flow of guests and provide accurate wait times to incoming guests
- Manage RSVPs and deigned seating arrangements accordingly
97
hostess
- Seating customers in a timely fashion and making sure that they are comfortable at their table.
- Greeting customers with friendly smiles and thanking them when they are leaving.
- Ringing up the table’s tickets when they are ready to pay.
- Taking, placing, and preparing to-go orders.
- Assisting the waitresses by getting drinks for their customers if they aren’t able to greet their customer in a timely fashion.
- Using good judgement to ensure the customer’s satisfaction by responding to complaints, or even to make conversation and build relationships.
98
hostess/server
- Provided guests with a welcoming first impression as they entered the restaurant
- Handled logistics of seating tables, taking care to ensure proper rotation
- Took reservations and oversaw waitlist
- Answered the phone and responded to customers’ questions, gave directions, redirected calls, etc.
- Coordinated hosts via radio headset to serve guests in the most efficient manner possible
- Took to-go orders via phone and Doorstep Delivery, rang them into POS system precisely, organized orders in expo, checked them over with guests and delivery drivers, and handled guests’ payment
- Trained new employees in hosting and to-go
99
hostess
- Greet guests, escort them to their seats, and present them with food and drink menus.
- Assign guests to tables suitable for their needs and according to rotation so that servers receive an appropriate number of tables.
- Train new employees on company principles and procedures.
- Perform cleaning duties such as sweeping and wiping menus to keep equipment and facilities sanitary.
- Listen to customer requests, answer questions, and provide telephone information.
- Inform guests of establishment features and facilities.
- Make recommendations to management concerning such issues as staffing decisions or restaurant changes.
100
hostess
- Seat customers at tables
- Clean off and reset tables
- Set up reservations
- Open and close restaurant
hostess Job Skills
For an hostess position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.
How to include technical skills in your resume:
Technical skills are a set of specialized abilities and knowledge required to perform a particular job
effectively. Some examples of technical skills are data analysis, project management, software proficiency,
and programming languages, to name a few.
Add the technical skills that will get hired in your career
field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills
section of the builder, manually write in the skill or simply click on "Add more skills". This will
automatically generate the best skills for your career field, choose your skill level, and hit "Save &
Next."
- Cashiering
- Food Preparation
- Food Handling
- Food Safety
- Menu Knowledge
- Point of Sale (POS) Systems
- Restaurant Management
- Inventory Management
- Sanitation
- Customer Service
- Food Service
- Bartending
- Alcohol Service
- Menu Planning
- Scheduling
- Event Planning
- Hospitality Management
- Food Cost Control
- Menu Costing
- POS System Maintenance
- Cleaning.
How to include soft skills in your resume:
Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including
soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your
problem-solving abilities and show that you navigate challenges and changes in the workplace
efficiently.
Add competitive soft skills to make your resume stand-out to recruiters! Simply select
your preferred resume template in the skills section, enter the skills manually or use the "Add more skills"
option. Our resume builder will generate the most relevant soft skills for your career path. Choose your
proficiency level for each skill, and then click "Save & Next" to proceed to the next section.
- Communication
- Interpersonal
- Leadership
- Time Management
- Problem Solving
- Decision Making
- Critical Thinking
- Creativity
- Adaptability
- Teamwork
- Organization
- Planning
- Public Speaking
- Negotiation
- Conflict Resolution
- Research
- Analytical
- Attention to Detail
- Self-Motivation
- Stress Management
- Collaboration
- Coaching
- Mentoring
- Listening
- Networking
- Strategic Thinking
- Negotiation
- Emotional Intelligence
- Adaptability
- Flexibility
- Reliability
- Professionalism
- Computer Literacy
- Technical
- Data Analysis
- Project Management
- Customer Service
- Presentation
- Written Communication
- Social Media
- Troubleshooting
- Quality Assurance
- Collaboration
- Supervisory
- Risk Management
- Database Management
- Training
- Innovation
- Documentation
- Accounting
- Financial Management
- Visualization
- Reporting
- Business Acumen
- Process Improvement
- Documentation
- Relationship Management.
How to Improve Your hostess Resume
Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.
Roger Griffin 261 Ridgeview Drive, Moffett, OK 74954
Employment history
Chief Hostess, Hyatt Hotels Corporation Chicago, Illinois
April 2017 – Present
- Balance cash drawers and process customer payments
- Promote special events and promotions taking place in the restaurant
- Greet guests, ascertain their dining/accommodation needs and accommodate special requests whenever possible
Hostess, Red Lion Hotels Corporation Spokane, Washington
November 2015 – March 2017
- Monitor inventory and order supplies as needed
- Ensure that all guests are provided with an enjoyable dining experience
- Ensure that all guests feel welcome and are given prompt and courteous service
Junior Hostess, Hyatt Hotels Corporation Chicago, Illinois
April 2015 – October 2015
Education
University of Nevada, Las Vegas, Nevada
Master of Science in Event Planning, March, 2015
University of Nevada, Las Vegas, Nevada
Bachelor of Arts in Hotel and Restaurant Management, March, 2011
Skills
Relationship Management.
Planning
Presentation
Visualization
Point of Sale (POS) Systems
Alcohol Service
Bartending
Food Safety
Include your Contact Information and Job Descriptions
Missing job descriptions lessens your chances of getting hired.
Key Insights- Employers want to know what you've accomplished, so make sure to include descriptions for all of your previous jobs.
- Keep job descriptions short but don't just list your jobs.
- Never copy-paste a job description to post on your resume. Get inspired and use tools to help you write customized descriptions.
How to Optimize Your hostess Resume
Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.
Employment history
Senior Hostess, Kimpton Hotels & Restaurants San Francisco, California
January 2023 – May 2022
- Trainnd supervise new hostesses andd other personnel
- Monitorr inventory andd orderr supplies as neededd
- Balancee cashh drawers andd processs customerr paymentss
Hostess, Choice Hotels International Rockville, Maryland
July 2022 – December 2022
- Manage the seatin plan for the resturant, ensurin that guests are seated in a timely maner
- Monitor inventry and order supplise as needed
- Ensure that all guest are provieded with an enjoyable dineing experiance
Jr. Hostess, Best Western Hotels & Resorts Phoenix, Arizona
January 2021 – June 2022
- Greet guest, astertain their dining/accommodation need's and accomodate special request's whenever possible
- Monitor inventry and order supplie's as needed
- Communicate with kitchen staff to ensure timely delivery of meal's
Education
Cornell University, Ithaca, New York
Bachelor of Arts in Hotel and Restaurant Management, December, 2020
Skills
Negotiation
Emotional Intelligence
Teamwork
Mentoring
Customer Service
Restaurant Management
Bartending
Scheduling
Correct Grammar and Address Gap Years in Your Resume
Don't leave unexplained gaps in your work history.
Key Insights- When explaining gaps in your employment section, start by being honest.
- Elaborate on the gap and show that you never stopped learning.
- Explain and elaborate any gap in your work history by highlighting new skills.
hostess Cover Letter Example
A cover letter can be a valuable addition to your job application when applying for an hostess position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.
Lead Hostess
Red Lion Hotels Corporation
Spokane, Washington
Red Lion Hotels Corporation
Spokane, Washington
To the Recruitment Team at Red Lion Hotels Corporation
I am a passionate Hostess with 6 years of experience in Hospitality. I am excited to submit my application for the Lead Hostess position at Red Lion Hotels Corporation, where I believe my skills and expertise would be a great asset to your team.
Throughout my life, I have been passionate about Hospitality Technology and have pursued opportunities to make a difference in this field. My experience in various areas, not just in Hospitality, has given me the opportunity to develop my skills in Emotional Intelligence and Creativity, which I am excited to apply to the role at Red Lion Hotels Corporation. I am eager to work with a team that shares my values and to help your organization achieve its well determined goals.
I am elated about the opportunity to join a team that shares my passion for this field, and values collaboration and innovation. I am confident that together we can overcome whatever tests and challenges are put on our way.
Bests,
Charles White
678-227-7928
[email protected]
Charles White
Showcase your most significant accomplishments and qualifications with this cover
letter.
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Build your Resume in 15 minutes
Give yourself the best chance of standing out from the
competition!
Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.
Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.