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hospitality manager: Resume Samples & Writing Guide

Quintin Gray 512 Maplewood Drive, Holland, OH 43528
quintin.gray@zoho.com
847-075-9367

Employment history

Lead Hospitality Manager, InterContinental Hotels Group Atlanta, Georgia
April 2017 – Present
  • Train and develop staff to meet customer service expectations
  • Negotiate contracts with vendors and suppliers
  • Maintain and oversee budgeting, inventory, and financial reporting
Hospitality Manager, Wyndham Hotels & Resorts Parsippany, New Jersey
October 2016 – March 2017
  • Ensure compliance with industry regulations and standards
  • Develop and implement operational policies and procedures
  • Supervise and coordinate daily operations
Jr. Hospitality Manager, Choice Hotels International Rockville, Maryland
October 2015 – September 2016
  • Develop and implement customer service policies and procedures
  • Develop and implement strategies to increase revenue and profitability
  • Create and maintain a positive work environment

Education

Pennsylvania State University, University Park, Pennsylvania
Room Service Management, August, 2015

Skills

Analytical
Adaptability
Presentation
Coaching
Hygiene and Safety Standards
Hotel Management
Food Preparation
Catering Management

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Ulrich Kelly 795 Cedarwood Court, Bayside, WI 53217
kelly-ulrich@outlook.com
632-781-6808

Professional Summary

 A professional Hospitality Manager with extensive knowledge in the hospitality field. Proven track record of delivering excellent customer service and achieving successful business outcomes. 

Employment history

Lead Hospitality Manager, Hilton Hotels & Resorts McLean, Virginia
May 2010 – Present
  • Train and develop staff to meet customer service expectations
  • Develop and implement marketing and promotional campaigns
  • Manage staff and ensure customer satisfaction
Hospitality Manager, Kimpton Hotels & Restaurants San Francisco, California
May 2009 – April 2010
  • Develop and implement customer service policies and procedures
  • Manage staff and ensure customer satisfaction
  • Train and develop staff to meet customer service expectations
Jr. Hospitality Manager, Hyatt Hotels Corporation Chicago, Illinois
November 2008 – April 2009
  • Maintain and oversee budgeting, inventory, and financial reporting
  • Ensure compliance with industry regulations and standards
  • Manage staff and ensure customer satisfaction

Education

Pennsylvania State University, University Park, Pennsylvania
Master of Science in Tourism and Travel Management, September, 2008
Pennsylvania State University, University Park, Pennsylvania
Bachelor of Science in Hospitality Business Management, September, 2004

Skills

Documentation
Written Communication
Adaptability
Collaboration
Quality Control
Front Office Management
Inventory Management
Catering Management
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Mike Taylor 75 River Road, Vickery, OH 43464
miketaylor@hotmail.com
755-395-2221

Professional Summary

 A seasoned Hospitality Manager with an impeccable track record of delivering exceptional customer service. Experienced in developing and managing hospitality operations, ensuring the highest standards of quality and efficiency. 

Employment history

Senior Hospitality Manager, Kimpton Hotels & Restaurants San Francisco, California
November 2014 – Present
  • Develop and implement strategies to increase revenue and profitability
  • Create and maintain a positive work environment
  • Train and develop staff to meet customer service expectations
Associate Hospitality Manager, Red Lion Hotels Corporation Spokane, Washington
December 2013 – November 2014
  • Develop and implement marketing and promotional campaigns
  • Develop and implement strategies to increase revenue and profitability
  • Plan and coordinate events and special functions
Junior Hospitality Manager, Marriott International Bethesda, Maryland
June 2012 – November 2013
  • Develop and implement strategies to increase revenue and profitability
  • Ensure compliance with industry regulations and standards
  • Develop and implement customer service policies and procedures

Education

San Diego State University, San Diego, California
Food and Beverage Management, April, 2012

Skills

Data Analysis
Collaboration
Problem Solving
Adaptability
Quality Control
Food Preparation
Sales and Marketing
Revenue Management
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Fred Jackson 343 Laurelwood Drive, Fairmount, ND 58030
jacksonfred12@inbox.com
652-672-8957

Professional Summary

 A highly motivated and experienced Hospitality Manager with a proven track record of success in the hospitality industry. A strategic leader and problem solver with a passion for providing excellent customer service and creating memorable experiences for guests. 

Employment history

Lead Hospitality Manager, Red Lion Hotels Corporation Spokane, Washington
January 2012 – Present
  • Develop and implement marketing and promotional campaigns
  • Maintain and oversee budgeting, inventory, and financial reporting
  • Create and maintain a positive work environment
Associate Hospitality Manager, Kimpton Hotels & Restaurants San Francisco, California
July 2010 – December 2011
  • Monitor guest feedback and address issues promptly
  • Supervise and coordinate daily operations
  • Develop and implement marketing and promotional campaigns
Junior Hospitality Manager, Choice Hotels International Rockville, Maryland
January 2010 – June 2010
  • Monitor and analyze performance metrics
  • Develop and maintain relationships with customers
  • Manage staff and ensure customer satisfaction

Education

University of Houston, Houston, Texas
Doctor of Philosophy in Tourism and Hospitality Management, November, 2009
University of Houston, Houston, Texas
Bachelor of Arts in Hotel and Restaurant Management, November, 2005

Skills

Accounting
Computer Literacy
Documentation
Technical
Revenue Management
Quality Control
Front Office Management
Cost Control
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Jake Quinn 997 Willow Avenue, Massillon, OH 44647
quinnjake93@icloud.com
758-147-5635

Employment history

Lead Hospitality Manager, Wyndham Hotels & Resorts Parsippany, New Jersey
April 2014 – Present
  • Create and maintain a positive work environment
  • Develop and maintain relationships with customers
  • Manage staff and ensure customer satisfaction
Hospitality Manager, Red Lion Hotels Corporation Spokane, Washington
September 2013 – March 2014
  • Develop and maintain relationships with customers
  • Create and maintain a positive work environment
  • Monitor and analyze performance metrics
Jr. Hospitality Manager, Hilton Hotels & Resorts McLean, Virginia
March 2013 – August 2013
  • Ensure compliance with industry regulations and standards
  • Negotiate contracts with vendors and suppliers
  • Train and develop staff to meet customer service expectations

Education

University of South Carolina, Columbia, South Carolina
Bachelor of Science in Hospitality and Tourism Administration, January, 2013

Skills

Listening
Negotiation
Organization
Negotiation
Event Planning
Hygiene and Safety Standards
Hotel Management
Front Office Management
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hospitality manager Job Descriptions; Explained

If you're applying for an hospitality manager position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

1

hospitality manager

  • Aufbau und Leitung der Gästeunterkunft.
  • Einführen eines ausschließlich veganen Speiseangebotes.
  • Buchungsabwicklung.
  • Gästebetreuung, Check-In/ Check-Out .
  • Personaleinsatzplanung.
2

hospitality manager

  • Lead the guest house of Pulmary Wine Estate. 
  • Guest relation management, Check-In/ Check-Out.
  • Implement plant based meals and drinks.
  • Plan, schedule and supervise the work of other employees.
3

hospitality manager

  • Manage upwards of 90 associates
  • Ensure excellent quality in service provided to guests
  • Counted and processed beverage inventory 
  • Verified audio/visual quality met standards for all films
  • Assisted in scheduling associates via HotSchedules
4

hospitality manager

  • Plan and prepare advertising and promotional material to increase sales of products or services, working with customers, company officials, sales departments and advertising agencies.Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
  • Supervise overall restaurant operations including employees, labor efficiency, sales, production, safety, etc.
  • Ensure high quality of food and service while providing exceptional customer service. 
  • Provided customers with information on up-sales and new items.
  • Handle all customer complaints and issues with high professional courtesy.
  • Perform opening/closing procedures including daily and weekly sales reports.
  • Communicated with other managers to assist guests with complains and answer questions.
5

hospitality manager

  • Ensure coolers and freezers are cleaned and properly organized by rotation of products according to FIFO rule or according to expiration dates to ensure food freshness and safety.
  • Chief responsibility of providing managerial assistance to the General Manager with minor sales volume and reasonably complex operations. Restaurant Managers also need to perform day to day supervision of non – management associates, assigning them the tasks for the day, directing the overall store level operation performance, train and develop Shift Leads and other team members. 
  • Supervise team members in order to ensure quality of service and supervise kitchen activities to ensure quality of food.
  • Make sure all the providers are paid on time and make all invoices and payment receips. 
1 2

hospitality manager Job Skills

For an hospitality manager position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

  • Front Office Management
  • Revenue Management
  • Hotel Management
  • Hospitality Industry Knowledge
  • Food and Beverage Management
  • Catering Management
  • Inventory Management
  • Budgeting and Forecasting
  • Guest Relations
  • Hygiene and Safety Standards
  • Event Planning
  • Quality Control
  • Food Preparation
  • Room Booking
  • Room Assignment
  • Scheduling
  • Sales and Marketing
  • Cost Control
  • Labor Management
  • Hospitality Law
  • Hospitality Technology

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

  • Communication
  • Interpersonal
  • Leadership
  • Time Management
  • Problem Solving
  • Decision Making
  • Critical Thinking
  • Creativity
  • Adaptability
  • Teamwork
  • Organization
  • Planning
  • Public Speaking
  • Negotiation
  • Conflict Resolution
  • Research
  • Analytical
  • Attention to Detail
  • Self-Motivation
  • Stress Management
  • Collaboration
  • Coaching
  • Mentoring
  • Listening
  • Networking
  • Strategic Thinking
  • Negotiation
  • Emotional Intelligence
  • Adaptability
  • Flexibility
  • Reliability
  • Professionalism
  • Computer Literacy
  • Technical
  • Data Analysis
  • Project Management
  • Customer Service
  • Presentation
  • Written Communication
  • Social Media
  • Troubleshooting
  • Quality Assurance
  • Collaboration
  • Supervisory
  • Risk Management
  • Database Management
  • Training
  • Innovation
  • Documentation
  • Accounting
  • Financial Management
  • Visualization
  • Reporting
  • Business Acumen
  • Process Improvement
  • Documentation
  • Relationship Management.

How to Improve Your hospitality manager Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Yvette Smith 938 Forestview Drive, Latrobe, PA 15650

Employment history

Lead Hospitality Manager, Kimpton Hotels & Restaurants San Francisco, California
January 2017 – Present
  • Plann and coordiante events and special fucntions
  • Supervise and coordiante daily operatons
  • Develop and mainatin relationships with customers.
Hospitality Manager, Hilton Hotels & Resorts McLean, Virginia
January 2016 – December 2016
  • Plan and coordiante events and special functoins
  • Ensure complience with industry regulatoins and standars
  • Maintian and oversea budgetting, inventroy, and financail reporting
Junior Hospitality Manager, Hyatt Hotels Corporation Chicago, Illinois
August 2014 – January 2016
  • Train and develop staff too meet customer service expectations
  • Monitor & analize performance metrics
  • Ensure complience with industry regulations & standards.

Education

San Diego State University, San Diego, California
Bachelor of Arts in Hotel and Restaurant Management, June, 2014

Skills

Emotional Intelligence
Time Management
Organization
Presentation
Food and Beverage Management
Revenue Management
Scheduling
Food Preparation

Avoid Spelling Mistakes and Include your Contact Information

Missing contact information prevents recruiters from understanding you're the best fit for the position.

Key Insights
  • Make sure you're not missing contact information on your resume. That should include your full name, telephone number and email address.
  • Make sure to use a professional email address as part of your contact information.
  • Highlight your contact information and double check that everything is accurate to help recruiters get in touch with you.

How to Optimize Your hospitality manager Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Harold Ingram 278 Meadow Lane, Laurel, IN 47024
ingram-harold@yahoo.com
651-294-5185

Employment history

Chief Hospitality Manager, Hyatt Hotels Corporation Chicago, Illinois
October 2010 – May 2022
  • Develop and implement operational policies and procedures
  • Ensure compliance with industry regulations and standards
  • Train and develop staff to meet customer service expectations
Hospitality Manager, Marriott International Bethesda, Maryland
May 2009 – September 2010
  • Monitor and analyze performance metrics
  • Develop and implement operational policies and procedures
  • Ensure compliance with industry regulations and standards
Entry Level Hospitality Manager, Marriott International Bethesda, Maryland
May 2008 – April 2009

    Education

    Texas Tech University, Lubbock, Texas
    Bachelor of Arts in Hotel and Restaurant Management, March, 2008

    Skills

    Quality Assurance
    Interpersonal
    Reporting
    Problem Solving
    Cost Control
    Scheduling
    Revenue Management
    Hygiene and Safety Standards

    Unexplained Year Gaps and Missing Job Experiences are a No-no

    Gaps in your resume can prevent recruiters from hiring you if you don't explain them.

    Key Insights
    • It's okay to have gaps in your work experience but always offer a valid explanation instead of just hiding it.
    • Use the gap to talk about positive attributes or additional skills you've learned.
    • Be honest and straightforward about the gap and explain it using a professional summary.

    hospitality manager Cover Letter Example

    A cover letter can be a valuable addition to your job application when applying for an hospitality manager position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.



    Quintin
    Gray     quintin.gray@zoho.com
    847-075-9367
    512 Maplewood Drive, Holland, OH
    43528

    Lead Hospitality Manager
    Red Lion Hotels Corporation
    Spokane, Washington

    Red Lion Hotels Corporation Recruitment Team


    I am writing to express my interest in the Lead Hospitality Manager role at Red Lion Hotels Corporation. As a Hospitality Manager with 8 years of experience, I am confident that I possess the necessary skills and qualifications to excel in this position.


    As someone who has always been curious and eager to learn, I have pursued my education and gained experience in areas like Tourism to develop my skills in my work. This experience has given me the opportunity to lead major projects and provide my input in diverse areas, which have helped me gain a deeper understanding of the industry. I am excited to bring my passion and expertise to the role at this company and work towards achieving your organization's goals.


    Thank you for considering my application for the Lead Hospitality Manager position. With my skills and the amazing team at this organization, I am assured that I can contribute to your organization's success and make a meaningful impact. Looking forward to a future where we can work together.


    Looking forward to hearing from you,
    Quintin Gray
    847-075-9367
    quintin.gray@zoho.com

    Quintin Gray






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