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front of house manager: Resume Samples & Writing Guide
Professional Summary
Highly experienced Front Of House Manager with a proven track record of delivering exceptional customer service and hospitality. Skilled in leading and inspiring teams to exceed guest expectations and drive business growth.
Employment history
Chief Front Of House Manager, Marriott International Bethesda, Maryland
October 2010 – Present
- Supervise and coordinate front of house staff
- Manage inventory and ordering of supplies
- Handle customer complaints and feedback
Associate Front Of House Manager, Choice Hotels International Rockville, Maryland
April 2009 – September 2010
- Supervise and coordinate front of house staff
- Manage the daily operations of the restaurant
- Manage inventory and ordering of supplies
Jr. Front Of House Manager, InterContinental Hotels Group Atlanta, Georgia
April 2008 – March 2009
- Ensure customer satisfaction by providing excellent service
- Monitor food and beverage quality and service standards
- Monitor customer flow and adjust staffing accordingly
Education
Johnson & Wales University, Providence, Rhode Island
Bachelor of Science in Tourism and Travel Management, March, 2008
Skills
Analytical
Technical
Negotiation
Adaptability
Table Service
Sanitation
Cleaning
Menu Design.
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Employment history
Chief Front Of House Manager, Wyndham Hotels & Resorts Parsippany, New Jersey
July 2018 – Present
- Handle customer complaints and feedback
- Monitor and maintain cleanliness and organization of the restaurant
- Train and coach front of house staff
Associate Front Of House Manager, Choice Hotels International Rockville, Maryland
January 2017 – June 2018
- Handle customer complaints and feedback
- Resolve customer disputes
- Monitor customer flow and adjust staffing accordingly
Jr. Front Of House Manager, Hilton Hotels & Resorts McLean, Virginia
January 2016 – December 2016
- Manage inventory and ordering of supplies
- Ensure customer satisfaction by providing excellent service
- Monitor and adjust staff scheduling
Education
University of Central Florida, Orlando, Florida
Master of Arts in Hotel and Restaurant Management, November, 2015
University of Central Florida, Orlando, Florida
Bachelor of Science in Event Planning, November, 2011
Skills
Process Improvement
Listening
Mentoring
Training
Cleaning
Food Preparation
Alcohol Service
Food Service
Employment history
Chief Front Of House Manager, Hilton Hotels & Resorts McLean, Virginia
March 2023 – Present
- Monitor and adjust staff scheduling
- Manage the daily operations of the restaurant
- Ensure compliance with all health and safety regulations
Associate Front Of House Manager, Kimpton Hotels & Restaurants San Francisco, California
March 2022 – February 2023
- Supervise and coordinate front of house staff
- Ensure compliance with all health and safety regulations
- Monitor and maintain cleanliness and organization of the restaurant
Junior Front Of House Manager, Accor Hotels Dallas, Texas
September 2020 – February 2022
- Manage the daily operations of the restaurant
- Train and coach front of house staff
- Monitor customer flow and adjust staffing accordingly
Education
University of Central Florida, Orlando, Florida
Doctor of Arts in Hotel and Restaurant Management, July, 2020
University of Central Florida, Orlando, Florida
Bachelor of Science in Hospitality and Tourism Management, August, 2016
Skills
Attention to Detail
Planning
Negotiation
Reliability
Point of Sale (POS)
Sanitation
Food Preparation
Barista
Employment history
Chief Front Of House Manager, Choice Hotels International Rockville, Maryland
July 2023 – Present
- Supervise and coordinate front of house staff
- Handle customer complaints and feedback
- Manage cash handling and credit card processing
Front Of House Manager, Accor Hotels Dallas, Texas
July 2022 – June 2023
- Handle customer complaints and feedback
- Monitor and adjust staff scheduling
- Supervise and coordinate front of house staff
Entry Level Front Of House Manager, InterContinental Hotels Group Atlanta, Georgia
January 2021 – June 2022
- Manage inventory and ordering of supplies
- Manage the daily operations of the restaurant
- Maintain a professional and friendly atmosphere
Education
Johnson & Wales University, Providence, Rhode Island
Food Service Management, December, 2020
Skills
Analytical
Conflict Resolution
Supervisory
Creativity
Sanitation
Food Handling
Food Safety
Alcohol Service
Employment history
Chief Front Of House Manager, Wyndham Hotels & Resorts Parsippany, New Jersey
March 2022 – Present
- Monitor customer flow and adjust staffing accordingly
- Supervise and coordinate front of house staff
- Monitor food and beverage quality and service standards
Associate Front Of House Manager, Red Lion Hotels Corporation Spokane, Washington
September 2020 – February 2022
- Supervise and coordinate front of house staff
- Resolve customer disputes
- Handle customer complaints and feedback
Junior Front Of House Manager, Hyatt Hotels Corporation Chicago, Illinois
April 2019 – August 2020
- Maintain a professional and friendly atmosphere
- Resolve customer disputes
- Develop and implement marketing and promotional activities
Education
San Diego State University, San Diego, California
Master of Science in Hospitality and Tourism Management, February, 2019
San Diego State University, San Diego, California
Bachelor of Arts in Hotel and Restaurant Management, February, 2015
Skills
Listening
Conflict Resolution
Financial Management
Quality Assurance
Sanitation
Alcohol Service
Cleaning
Cash Management
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front of house manager Job Descriptions; Explained
If you're applying for an front of house manager position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.
When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.
1
front of house manager
- Translate orders from customer to kitchen staff to ensure food arrives properly.
- Establish and enforce standards for personnel performance and customer service.
- Organize and direct training programs, resolve personnel problems, hire new staff, and evaluate employee performance on a regular basis.
- Schedule staff hours and assign duties to ensure efficient operations.
- Review work procedures and operational problems to determine ways to improve service.
2
front of house manager
- Managing and motivating a small strong team of staff ensuring excellent customer service
- Co-ordinating and overseeing all Front of House operations in the store
- Ensuring team product knowledge
- Promoting the culture of the Brand
- Recruiting
3
front of house manager
- Organize hiring new staff and induction program.
- Train all new employees.
- Face to Face customer service
- Stock management and control.
- excelled in a fast past working environment under high pressure situations.
- Open and closing restaurant.
- Team management and organising rosters.
4
front of house manager
- confirmation of Reservations.
- Floor organisation and seating plans.
- Delegation of tasks.
- Organised banking and Balancing of tills.
5
front of house manager
- Responsible for training, service, rosters and payroll
- Assisted in the set up of business operations and worked independently for the first month
- Grew team from 1 to 5
- Complaint resolution.
front of house manager Job Skills
For an front of house manager position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.
How to include technical skills in your resume:
Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.
Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."
- Cashiering
- Food Preparation
- Menu Knowledge
- Food Safety
- Food Handling
- Food Service
- Customer Service
- Point of Sale (POS)
- Hospitality Management
- Bartending
- Inventory Management
- Sanitation
- Scheduling
- Event Planning
- Cleaning
- Alcohol Service
- Barista
- Cash Management
- Table Service
- Food Costing
- Menu Design.
How to include soft skills in your resume:
Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.
Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.
- Communication
- Interpersonal
- Leadership
- Time Management
- Problem Solving
- Decision Making
- Critical Thinking
- Creativity
- Adaptability
- Teamwork
- Organization
- Planning
- Public Speaking
- Negotiation
- Conflict Resolution
- Research
- Analytical
- Attention to Detail
- Self-Motivation
- Stress Management
- Collaboration
- Coaching
- Mentoring
- Listening
- Networking
- Strategic Thinking
- Negotiation
- Emotional Intelligence
- Adaptability
- Flexibility
- Reliability
- Professionalism
- Computer Literacy
- Technical
- Data Analysis
- Project Management
- Customer Service
- Presentation
- Written Communication
- Social Media
- Troubleshooting
- Quality Assurance
- Collaboration
- Supervisory
- Risk Management
- Database Management
- Training
- Innovation
- Documentation
- Accounting
- Financial Management
- Visualization
- Reporting
- Business Acumen
- Process Improvement
- Documentation
- Relationship Management.
How to Improve Your front of house manager Resume
Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.
Mike Miller
118 Hillcrest Drive, Spurgeon, IN 47584Employment history
Chief Front Of House Manager, Accor Hotels Dallas, Texas
April 2019 – May 2022
- Handle customer complaints and feedback
- Train and coach front of house staff
- Ensure compliance with all health and safety regulations
Front Of House Manager, Hyatt Hotels Corporation Chicago, Illinois
October 2018 – March 2019
- Manage inventory and ordering of supplies
- Train and coach front of house staff
- Maintain a professional and friendly atmosphere
Jr. Front Of House Manager, Marriott International Bethesda, Maryland
October 2017 – September 2018
- Monitor food and beverage quality and service standards
- Train and coach front of house staff
- Ensure compliance with all health and safety regulations
Education
University of South Carolina, Columbia, South Carolina
Bartending, August, 2017
Skills
Documentation
Problem Solving
Interpersonal
Social Media
Menu Design.
Cleaning
Customer Service
Food Service
Provide your Contact Information and Address Year Gaps
Always explain any gaps in your work history to your advantage.
Key Insights- Employers want to know what you've accomplished, so make sure to explain any gaps using a professional summary.
- Adding extra details and context to explain why you have a gap in your work history shows employers you are a good fit for the position.
How to Optimize Your front of house manager Resume
Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.
Employment history
Lead Front Of House Manager, Choice Hotels International Rockville, Maryland
February 2023 – Present
- Supervise and co-ordinate front of house staff
- Ensure customer satisfaction by providing excellant service
- Moniter and maintain cleanliness and orgainization of the resturant
Associate Front Of House Manager, Hilton Hotels & Resorts McLean, Virginia
February 2022 – January 2023
- Develp and implement marketing and promotional activities
- Manage cash handeling and credit card proccessing
- Moniter customer flow and adjust staffig accordingly.
Entry Level Front Of House Manager, Wyndham Hotels & Resorts Parsippany, New Jersey
August 2020 – January 2022
- "I went to the store to buy groceries
- I went too the store too buy groceries.
Education
San Diego State University, San Diego, California
Doctor of Philosophy in Event Planning, July, 2020
San Diego State University, San Diego, California
Bachelor of Science in Hospitality Management, July, 2016
Skills
Research
Business Acumen
Interpersonal
Creativity
Food Handling
Food Costing
Hospitality Management
Cleaning
Include Job Descriptions and Avoid Bad Grammar
Avoid sending a wrong first impression by proofreading your resume.
Key Insights- Spelling and typos are the most common mistakes recruiters see in resumes and by simply avoiding them you can move ahead on the hiring process.
- Before submitting your resume, double check to avoid typos.
front of house manager Cover Letter Example
A cover letter can be a valuable addition to your job application when applying for an front of house manager position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.
Chief Front Of House Manager
Accor Hotels
Dallas, Texas
Accor Hotels
Dallas, Texas
Accor Hotels Recruitment Team
I am writing to express my interest in the Chief Front Of House Manager position at Accor Hotels. As a Front Of House Manager with 15 years of experience in Hospitality myself, I believe I have the necessary skills and expertise to excel in this role.
As someone who has faced challenges in various areas of my life and has overcome them, I am confident in my ability to adapt and thrive in any environment. I have developed a reputation for being a collaborative team player and an effective problem solver, which has been instrumental in my career's success. With my experience and passion for Hospitality, I am excited to apply my skills to this role and contribute to your organization's growth and success.
Thank you for considering my application for the Chief Front Of House Manager position. I hope you will allow me to show you what I am capable of bringing to your organization and how we can work together to make an impact on the industry.
Kind regards,
Quintin Grant
933-293-4185
[email protected]
Quintin Grant
Showcase your most significant accomplishments and qualifications with this cover letter.
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Build your Resume in 15 minutes
Give yourself the best chance of standing out from the competition!
Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.
Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.