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check in agent: Resume Samples & Writing Guide

Ted Nelson 655 Pleasant St., Abbeville, AL 36310
tednelson3@aol.com
965-738-7135

Professional Summary

 Highly organized and detail-oriented Check In Agent with a passion for providing exceptional hospitality services. Experienced in efficiently managing check-in and check-out processes while delivering excellent customer service. 

Employment history

Senior Check In Agent, Marriott International Bethesda, Maryland
September 2014 – Present
  • Maintain a clean and organized front desk area
  • Assist with luggage and other guest needs
  • Ensure all guest requests and special needs are met
Associate Check In Agent, Accor Hotels Dallas, Texas
March 2014 – August 2014
  • Monitor and restock supplies as needed
  • Process reservations, cancellations, and changes to existing reservations
  • Ensure all guest requests and special needs are met
Entry Level Check In Agent, Choice Hotels International Rockville, Maryland
September 2012 – February 2014
  • Answer any questions and provide directions to guests
  • Maintain accurate records of guests and their accounts
  • Greet guests and check them in to their accommodations

Education

Texas Tech University, Lubbock, Texas
Master of Science in Hospitality Business Management, July, 2012
Texas Tech University, Lubbock, Texas
Bachelor of Science in Culinary Arts, July, 2008

Skills

Conflict Resolution
Collaboration
Problem Solving
Project Management
Process Improvement
Risk Management
Reporting
Accounting

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Leonard Evans 733 Hickory Hill Avenue, West Point, IL 62380
leonardevans@protonmail.com
925-450-1683

Employment history

Chief Check In Agent, Kimpton Hotels & Restaurants San Francisco, California
March 2016 – Present
  • Assist with luggage and other guest needs
  • Maintain a clean and organized front desk area
  • Provide guests with information about local attractions and activities
Check In Agent, Red Lion Hotels Corporation Spokane, Washington
March 2015 – March 2016
  • Ensure all guest requests and special needs are met
  • Process reservations, cancellations, and changes to existing reservations
  • Issue room keys and provide guests with information regarding hotel services and amenities
Entry Level Check In Agent, Choice Hotels International Rockville, Maryland
September 2014 – March 2015
  • Greet guests and check them in to their accommodations
  • Accept payments and process credit card transactions
  • Maintain accurate records of guests and their accounts

Education

Pennsylvania State University, University Park, Pennsylvania
Doctor of Philosophy in Hospitality and Tourism Management, July, 2014
Pennsylvania State University, University Park, Pennsylvania
Bachelor of Science in Hospitality and Tourism Administration, July, 2010

Skills

Business Acumen
Process Improvement
Time Management
Data Analysis
Financial Management
Technical
Project Management
Computer Literacy
Simon Vaughn 723 Mountain View Road, Barton Hills, MI 48105
vaughnsimon@gmail.com
617-181-7484

Professional Summary

 Highly motivated hospitality professional with extensive experience in customer service, check-in operations, and reservations. Skilled in providing excellent customer service and creating positive guest experiences. 

Employment history

Lead Check In Agent, Choice Hotels International Rockville, Maryland
October 2012 – Present
  • Ensure accuracy of guest information and payment methods
  • Maintain a clean and organized front desk area
  • Issue room keys and provide guests with information regarding hotel services and amenities
Associate Check In Agent, Best Western Hotels & Resorts Phoenix, Arizona
April 2011 – September 2012
  • Process reservations, cancellations, and changes to existing reservations
  • Greet guests and check them in to their accommodations
  • Issue room keys and provide guests with information regarding hotel services and amenities
Entry Level Check In Agent, Wyndham Hotels & Resorts Parsippany, New Jersey
October 2010 – April 2011
  • Ensure accuracy of guest information and payment methods
  • Follow company policies and procedures
  • Issue room keys and provide guests with information regarding hotel services and amenities

Education

University of San Francisco, San Francisco, California
Bachelor of Science in Hospitality Business Management, August, 2010

Skills

Collaboration
Emotional Intelligence
Computer Literacy
Networking
Project Management
Risk Management
Database Management
Quality Assurance
Ed Daniels 404 Woodland Court, Camanche, IA 52730
eddaniels@hotmail.com
983-091-2720

Employment history

Junior Check In Agent, Wyndham Hotels & Resorts Parsippany, New Jersey
December 2021 – September 2022
  • Maintain a clean and organized front desk area
  • Monitor and address any security or safety issues
  • Ensure accuracy of guest information and payment methods

Education

Cornell University, Ithaca, New York
Food Service Management, October, 2021

Skills

Leadership
Problem Solving
Supervisory
Troubleshooting
Social Media
Process Improvement
Project Management
Networking
Frank Lewis 491 Creek Drive, Ernstville, MD 21711
franklewis@gmail.com
870-555-9713

Employment history

Lead Check In Agent, Kimpton Hotels & Restaurants San Francisco, California
January 2017 – Present
  • Monitor and address any security or safety issues
  • Provide guests with information about local attractions and activities
  • Issue room keys and provide guests with information regarding hotel services and amenities
Check In Agent, Wyndham Hotels & Resorts Parsippany, New Jersey
June 2016 – December 2016
  • Ensure accuracy of guest information and payment methods
  • Maintain a clean and organized front desk area
  • Monitor and restock supplies as needed
Entry Level Check In Agent, InterContinental Hotels Group Atlanta, Georgia
June 2015 – May 2016
  • Issue room keys and provide guests with information regarding hotel services and amenities
  • Monitor and restock supplies as needed
  • Answer any questions and provide directions to guests

Education

San Diego State University, San Diego, California
Master of Science in Hospitality and Tourism Management, April, 2015
San Diego State University, San Diego, California
Bachelor of Science in Culinary Arts, April, 2011

Skills

Listening
Financial Management
Reporting
Troubleshooting
Project Management
Database Management
Computer Literacy
Technical

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check in agent Job Descriptions; Explained

If you're applying for an check in agent position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

1

check in agent

  • supervising of check in agents
  • Checking in of guests
  • Check in guest.
  • Handle all questions regarding what to be expected on board.
2

check in agent

  • Handling and dealing with complaints.

check in agent Job Skills

For an check in agent position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

  • Computer Literacy
  • Troubleshooting
  • Quality Assurance
  • Database Management
  • Project Management
  • Data Analysis
  • Technical
  • Networking
  • Business Acumen
  • Visualization
  • Financial Management
  • Process Improvement
  • Risk Management
  • Strategic Thinking
  • Reporting
  • Accounting
  • Presentation
  • Written Communication
  • Social Media
  • Supervisory

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

  • Communication
  • Interpersonal
  • Leadership
  • Time Management
  • Problem Solving
  • Decision Making
  • Critical Thinking
  • Creativity
  • Adaptability
  • Teamwork
  • Organization
  • Planning
  • Public Speaking
  • Negotiation
  • Conflict Resolution
  • Research
  • Analytical
  • Attention to Detail
  • Self-Motivation
  • Stress Management
  • Collaboration
  • Coaching
  • Mentoring
  • Listening
  • Networking
  • Strategic Thinking
  • Negotiation
  • Emotional Intelligence
  • Adaptability
  • Flexibility
  • Reliability
  • Professionalism
  • Computer Literacy
  • Technical
  • Data Analysis
  • Project Management
  • Customer Service
  • Presentation
  • Written Communication
  • Social Media
  • Troubleshooting
  • Quality Assurance
  • Collaboration
  • Supervisory
  • Risk Management
  • Database Management
  • Training
  • Innovation
  • Documentation
  • Accounting
  • Financial Management
  • Visualization
  • Reporting
  • Business Acumen
  • Process Improvement
  • Documentation
  • Relationship Management.

How to Improve Your check in agent Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Charles Griffin 215 Aspen St., White Meadow Lake, NJ 07866

Employment history

Lead Check In Agent, Wyndham Hotels & Resorts Parsippany, New Jersey
October 2014 – May 2022
  • Answer any questions and provide directions to guests
  • Monitor and restock supplies as needed
  • Issue room keys and provide guests with information regarding hotel services and amenities
Associate Check In Agent, Best Western Hotels & Resorts Phoenix, Arizona
April 2013 – September 2014
  • Greet guests and check them in to their accommodations
  • Ensure all guest requests and special needs are met
  • Ensure accuracy of guest information and payment methods
Entry Level Check In Agent, Wyndham Hotels & Resorts Parsippany, New Jersey
October 2012 – March 2013
  • Maintain a clean and organized front desk area
  • Ensure accuracy of guest information and payment methods
  • Answer any questions and provide directions to guests

Education

University of Central Florida, Orlando, Florida
Bachelor of Science in Hospitality and Tourism Management, August, 2012

Skills

Professionalism
Teamwork
Flexibility
Adaptability
Database Management
Process Improvement
Social Media
Written Communication

Provide your Contact Information and Address Year Gaps

Always explain any gaps in your work history to your advantage.

Key Insights
  • Employers want to know what you've accomplished, so make sure to explain any gaps using a professional summary.
  • Adding extra details and context to explain why you have a gap in your work history shows employers you are a good fit for the position.

How to Optimize Your check in agent Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Pete Davis 388 Ridgeview Drive, Hazardville, CT 06082
petedavis@inbox.com
796-068-7347

Employment history

Lead Check In Agent, Marriott International Bethesda, Maryland
August 2014 – Present
  • Accpet payments and process credit card transations
  • Maintain accurrate records of guests and their accounts
  • Ensure accurracy of guest infomation and payment methods.
Check In Agent, Red Lion Hotels Corporation Spokane, Washington
August 2013 – July 2014
  • Mointor and restock supplies as neededd
  • Handel guest complaints and requests in a timely and professional maner
  • Issu room keys and provide guests with informations regardign hotel services and amenities.
Jr. Check In Agent, Choice Hotels International Rockville, Maryland
January 2013 – July 2013
  • "I have been to the store
  • and bought some food."
  • I have been too the store
  • an bought some food.

Education

University of Houston, Houston, Texas
Food Service Management, November, 2012

Skills

Innovation
Troubleshooting
Business Acumen
Negotiation
Process Improvement
Supervisory
Strategic Thinking
Project Management

Include Job Descriptions and Avoid Bad Grammar

Avoid sending a wrong first impression by proofreading your resume.

Key Insights
  • Spelling and typos are the most common mistakes recruiters see in resumes and by simply avoiding them you can move ahead on the hiring process.
  • Before submitting your resume, double check to avoid typos.

check in agent Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an check in agent position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.



Ted
Nelson
tednelson3@aol.com
965-738-7135
655 Pleasant St., Abbeville, AL
36310

Senior Check In Agent
Kimpton Hotels & Restaurants
San Francisco, California

To the respected Kimpton Hotels & Restaurants Recruitment Team


I am a highly motivated Check In Agent with 11 years of experience in Hospitality. I am excited to submit my application for the Senior Check In Agent position at Kimpton Hotels & Restaurants, where I believe my skills and expertise would be an excellent fit.


As someone who has always been driven by a desire to solve complex problems and make a difference in the world, I have pursued opportunities to learn and grow throughout my life. My experience in this field has equipped me with valuable skills such as Conflict Resolution and Collaboration that have planted in me a great work ethic. I am excited to apply these skills and my enthusiasm for Hospitality to the role and contribute to your organization's success.


Thank you for considering my application for the Senior Check In Agent position. I hope you will allow me to show you what I am capable of bringing to your organization and how we can work together to make an impact on the industry.


Sincerely,
Ted Nelson
965-738-7135
tednelson3@aol.com

Ted Nelson






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Build your Resume in 15 minutes

Give yourself the best chance of standing out from the competition!

Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.