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case manager: Resume Samples & Writing Guide
Employment history
Lead Case Manager, Mount Sinai Health System New York City, New York
March 2019 – Present
- Assist with financial and insurance matters
- Advocate for patients to ensure access to necessary services
- Educate patients and families about available services and care options
Associate Case Manager, UPMC Pittsburgh, Pennsylvania
September 2017 – February 2019
- Develop and implement quality improvement initiatives
- Assist with financial and insurance matters
- Educate patients and families about available services and care options
Entry Level Case Manager, Mount Sinai Health System New York City, New York
March 2017 – August 2017
- Educate patients and families about available services and care options
- Monitor and evaluate effectiveness of services
- Develop and maintain relationships with community resources
Education
University of Texas Southwestern Medical Center, Dallas, Texas
Master of Science in Health Administration, January, 2017
University of Texas Southwestern Medical Center, Dallas, Texas
Bachelor of Science in Health Sciences, January, 2013
Skills
Coaching
Presentation
Stress Management
Technical
Healthcare Documentation
Data Entry
Medical Terminology
Clinical Documentation
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Employment history
Senior Case Manager, Baylor Scott & White Health Dallas, Texas
November 2023 – Present
- Monitor and evaluate effectiveness of services
- Participate in interdisciplinary team meetings
- Maintain patient records and documentation
Case Manager, Baylor Scott & White Health Dallas, Texas
May 2022 – October 2023
- Assist in the coordination of medical appointments and other related services
- Educate patients and families about available services and care options
- Assist with financial and insurance matters
Junior Case Manager, Baylor Scott & White Health Dallas, Texas
May 2021 – April 2022
- Monitor and evaluate effectiveness of services
- Advocate for patients to ensure access to necessary services
- Develop and implement quality improvement initiatives
Education
University of Michigan Medical School, Ann Arbor, Michigan
Certified Medical Biller, April, 2021
Skills
Strategic Thinking
Supervisory
Project Management
Planning
Quality Assurance
Medical Records Management
Microsoft Office
HIPAA Compliance
Employment history
Senior Case Manager, Mount Sinai Health System New York City, New York
September 2020 – Present
- Assist with financial and insurance matters
- Monitor and evaluate effectiveness of services
- Educate patients and families about available services and care options
Associate Case Manager, Johns Hopkins Medicine Baltimore, Maryland
September 2019 – August 2020
- Advocate for patients to ensure access to necessary services
- Assist with financial and insurance matters
- Assist in the coordination of medical appointments and other related services
Jr. Case Manager, Advocate Aurora Health Chicago, Illinois
March 2018 – August 2019
- Provide emotional support to patients and families
- Assist with financial and insurance matters
- Develop and maintain relationships with community resources
Education
Stanford School of Medicine, Stanford, California
Master of Science in Psychology, February, 2018
Stanford School of Medicine, Stanford, California
Bachelor of Science in Nursing, February, 2014
Skills
Collaboration
Customer Service
Documentation
Database Management
Medical Office Procedures
Medical Coding
Quality Assurance
Patient Assessment
Employment history
Senior Case Manager, Kaiser Permanente Oakland, California
June 2022 – Present
- Assist in the coordination of medical appointments and other related services
- Assist with discharge planning and follow-up care
- Educate patients and families about available services and care options
Case Manager, UPMC Pittsburgh, Pennsylvania
November 2021 – May 2022
- Assist in the coordination of medical appointments and other related services
- Assist with discharge planning and follow-up care
- Participate in interdisciplinary team meetings
Entry Level Case Manager, Baylor Scott & White Health Dallas, Texas
May 2021 – October 2021
- Develop and implement individualized care plans
- Maintain patient records and documentation
- Assist with discharge planning and follow-up care
Education
University of Michigan Medical School, Ann Arbor, Michigan
Doctor of Medicine, March, 2021
University of Michigan Medical School, Ann Arbor, Michigan
Bachelor of Science in Psychology, March, 2017
Skills
Creativity
Negotiation
Flexibility
Social Media
Telephone Skills
Data Entry
HIPAA Compliance
Medical Records Management
Employment history
Chief Case Manager, Kaiser Permanente Oakland, California
April 2016 – Present
- Assist with discharge planning and follow-up care
- Provide emotional support to patients and families
- Participate in interdisciplinary team meetings
Case Manager, Advocate Aurora Health Chicago, Illinois
April 2015 – March 2016
- Maintain patient records and documentation
- Assist in the coordination of medical appointments and other related services
- Coordinate services with other healthcare providers
Junior Case Manager, Advocate Aurora Health Chicago, Illinois
May 2014 – April 2015
- Participate in interdisciplinary team meetings
- Provide emotional support to patients and families
- Develop and implement individualized care plans
Education
University of Texas Southwestern Medical Center, Dallas, Texas
Doctor of Psychology, March, 2014
University of Texas Southwestern Medical Center, Dallas, Texas
Bachelor of Science in Public Health, March, 2010
Skills
Listening
Documentation
Creativity
Reporting
Electronic Medical Records
Patient Scheduling
Microsoft Office
Quality Assurance
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case manager Job Descriptions; Explained
If you're applying for an case manager position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.
When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.
11
senior case manager
- Provide case services and crisis intervention to victims and survivors of crime
- Supervise and serve as mentor to Case Managers; promote their professional development
- Responsible for monthly file audits to ensure compliance and the creation of corrective action plans to produce desired outcomes
- Conduct client-centered safety assessments and help clients prepare risk management plans
- Provide information and referrals for services such as shelters, long-term counseling, public assistance and other entitlements, and assistance with OVS applications
- Advocate on behalf of clients with the district attorney’s office, family and criminal court personnel and judges, NYPD, NYCHA and other subsidized housing, employers, schools and other social service agencies
- Interpret and explain DHS regulations and service programs to clients
12
case manager
- Modify treatment activities or approaches as needed to comply with changes in clients’ status.
- Monitor clients’ use of medications., martial problems, family issues etc.
- Interact with clients to assist them in gaining insight, defining goals, and planning action to achieve effective personal, social, and vocational development.
- Execute crisis prevention and management with clients and support staff.
13
case manager
- Coordinate and provide care that is safe, timely, effective, efficient, equitable, and client-centered.
- Handle case assignments, draft service plans, review case progress and determine case closure.
- Facilitate multiple aspects (case coordination, information sharing, etc)
- Help team members make informed decisions by acting as their advocate regarding their job status.
- Develop effective working relations and cooperate with team leader throughout the entire case management process.
- Take the extra mile and interact with team members to keep track of their progress and to ensure satisfaction.
- Record cases information, complete accurately all necessary forms and produce reports.
14
case manager
- Performed individual counseling, including substance abuse counseling, to multi-cultural adults with chronic mental illness, living in the community, to educate and assist them in successful independent living.
- Performed a variety of assessments including psychosocial assessments and progress notes.
- Interview clients, review records, conduct assessments, and confer with other professionals to evaluate the mental or physical condition of clients.
- Perform, maintain, and modify treatment plans for clients, including substance abuse issues/treatment.
- Assist clients in adhering to treatment plans, such as setting up appointments, arranging for transportation, or providing support.
15
case manager
- Prescribe or recommend drugs, medical devices, or other forms of treatment, such as physical therapy, inhalation therapy, or related therapeutic procedures, or communities, including assessment of individuals’ home or work environments, to identify potential health or safety problems.
- Performed full Utilization Review responsibilities including setting up peer to peer calls between practitioners, and submitting appeals for insurance denials.
- Provides counseling services, assists the inmates/detainees in adjusting to facility life and obtaining needed services or changes in assignment. Develops and implements programs within the facility to meet the individual needs of inmates/detainees, to include individual and group counseling.
- Adhere to professional standards as outlined by protocols, rules and regulations.
senior case manager Job Skills
For an senior case manager position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.
How to include technical skills in your resume:
Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.
Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."
- Data Entry
- Medical Terminology
- Medical Coding
- EHR Systems
- HIPAA Compliance
- Microsoft Office
- ICD-10
- CPT Coding
- Healthcare Regulations
- Electronic Medical Records
- Healthcare Documentation
- Patient Scheduling
- Medical Billing
- Patient Assessment
- Medical Records Management
- Quality Assurance
- Insurance Verification
- Charting
- Telephone Skills
- Clinical Documentation
- Medical Office Procedures
How to include soft skills in your resume:
Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.
Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.
- Communication
- Interpersonal
- Leadership
- Time Management
- Problem Solving
- Decision Making
- Critical Thinking
- Creativity
- Adaptability
- Teamwork
- Organization
- Planning
- Public Speaking
- Negotiation
- Conflict Resolution
- Research
- Analytical
- Attention to Detail
- Self-Motivation
- Stress Management
- Collaboration
- Coaching
- Mentoring
- Listening
- Networking
- Strategic Thinking
- Negotiation
- Emotional Intelligence
- Adaptability
- Flexibility
- Reliability
- Professionalism
- Computer Literacy
- Technical
- Data Analysis
- Project Management
- Customer Service
- Presentation
- Written Communication
- Social Media
- Troubleshooting
- Quality Assurance
- Collaboration
- Supervisory
- Risk Management
- Database Management
- Training
- Innovation
- Documentation
- Accounting
- Financial Management
- Visualization
- Reporting
- Business Acumen
- Process Improvement
- Documentation
- Relationship Management.
How to Improve Your senior case manager Resume
Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.
Ernest Hall
625 Holly St., Franklin, LA 70538Employment history
Senior Case Manager, Johns Hopkins Medicine Baltimore, Maryland
July 2022 – Present
- Develop and maintain relationships with community resources
- Advocate for patients to ensure access to necessary services
- Assist with financial and insurance matters
Associate Case Manager, Advocate Aurora Health Chicago, Illinois
January 2022 – June 2022
- Coordinate services with other healthcare providers
- Maintain patient records and documentation
- Collaborate with other healthcare professionals to ensure quality care
Junior Case Manager, Baylor Scott & White Health Dallas, Texas
January 2021 – December 2021
Education
University of California San Francisco School of Medicine, San Francisco, California
Doctor of Physical Therapy, November, 2020
University of California San Francisco School of Medicine, San Francisco, California
Bachelor of Science in Biomedical Engineering, November, 2016
Skills
Networking
Quality Assurance
Relationship Management.
Decision Making
Medical Coding
Healthcare Regulations
ICD-10
Clinical Documentation
Include your Contact Information and Job Descriptions
Missing job descriptions lessens your chances of getting hired.
Key Insights- Employers want to know what you've accomplished, so make sure to include descriptions for all of your previous jobs.
- Keep job descriptions short but don't just list your jobs.
- Never copy-paste a job description to post on your resume. Get inspired and use tools to help you write customized descriptions.
How to Optimize Your senior case manager Resume
Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.
Employment history
Lead Case Manager, Johns Hopkins Medicine Baltimore, Maryland
May 2016 – May 2022
- Moniter annd evaulate efffectivenesss off servvices.
- Moniter patiant progres and doccument changes in condishon.
- Co-ordinate servies wit other healthcare providers.
Case Manager, Baylor Scott & White Health Dallas, Texas
November 2015 – April 2016
- Develp and implemnt qualty improvent initatives.
- edjucate patiants an familiez about availible servises an care opstions
- Mointor, and evaulate effectivness of servies.
Entry Level Case Manager, Cleveland Clinic Cleveland, Ohio
April 2015 – October 2015
- Mointor and evaulate effictiveness of servies.
- Develp and implemnt quality improvent initiatves.
- Assist with finacial an insurance matters.
Education
Johns Hopkins University School of Medicine, Baltimore, Maryland
Master of Science in Health Informatics, March, 2015
Johns Hopkins University School of Medicine, Baltimore, Maryland
Bachelor of Science in Health Informatics, March, 2011
Skills
Collaboration
Visualization
Conflict Resolution
Negotiation
Data Entry
Insurance Verification
Microsoft Office
Medical Records Management
Correct Grammar and Address Gap Years in Your Resume
Don't leave unexplained gaps in your work history.
Key Insights- When explaining gaps in your employment section, start by being honest.
- Elaborate on the gap and show that you never stopped learning.
- Explain and elaborate any gap in your work history by highlighting new skills.
senior case manager Cover Letter Example
A cover letter can be a valuable addition to your job application when applying for an senior case manager position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.
Lead Case Manager
Providence St. Joseph Health
Renton, Washington
Providence St. Joseph Health
Renton, Washington
Providence St. Joseph Health Hiring Team
I am writing to express my interest in the Lead Case Manager role at Providence St. Joseph Health. As a Case Manager with 6 years of experience in the Medical field, I am confident that I have the necessary skills and expertise to succeed in this position.
As someone who has faced challenges in various areas of my life and has overcome them, I am confident in my ability to adapt and thrive in any environment. I have developed a reputation for being a collaborative team player and an effective problem solver, which has been instrumental in my career's success. With my experience and passion for the Medical field, I am excited to apply my skills to this role and contribute to your organization's growth and success.
Thank you for considering my application for the Lead Case Manager role. I am very passionate about this field and possess a deep understanding of the industry so, I am thrilled about the opportunity to contribute to your organization's success.
Bests,
Mike Davis
726-396-2302
[email protected]
Mike Davis
Showcase your most significant accomplishments and qualifications with this cover letter.
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Build your Resume in 15 minutes
Give yourself the best chance of standing out from the competition!
Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.
Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.