- Provide direct service and support to individuals or clients, such as handling a referral for psychological issues, or conducting a domestic violence evaluation.
- Speak to community groups to explain and interpret victim advocacy purposes, and programs.
- Answer hotline.
- Trained in empathetic listening, client rapport building and confidentiality.
- Collaborated with community partners such as law enforcement, health providers, and prosecutors on behalf of victims
- Provided crisis intervention on the 24-hour hotline and assisted with crime victim compensation forms
- work with crime victims to help them through the legal system.
- attend court and educate victims on their legal rights
victim advocate/crisis intervention counselor
- Advocate for the rights and needs of clients at all stages of the Criminal Justice System
- Compile monthly statistics and training documentation for grant underwriter and supervisor
- Continue Education and Training to maintain current in all aspects of profession
- Evaluate client case risks and create action plans for client safety and participation in the legal process
- Maintain on call and live hot-line schedule to assist clients in crisis, as well as an ongoing felony caseload of 150+ clients
- Participate in local and national professional affiliations and organizations that helped to establish a better client experience
- Protect the integrity of confidential, privileged information
- stay with victims while being questioned by law enforcement
- Provide court accompaniment and support to civil and criminal proceedings
- Perform crisis intervention counseling and techniques to clients in crisis
- Refer clients to community resources
- Train new employees and volunteers