- Perform marketing and public relations activities.
- Book tickets for guests for local tours and attractions.
- Arrange for tour details such as accommodations, transportation, entrance tickets.
- Administer first aid to injured group participants.
- Making International & Domestic Reservations of Air Tickets using GDS
- Cancellation, re issuance, refunds, reschedule of Air tickets
- To work out of client location & to represent organisation as a one stop solution to client’s all travel related needs.
- Listen and lead the conversation to solve problems & offer travel solutions-Airlines in a timely manner with all types of customers in all circumstances.
- Handlng corporate Clients with their Travel requirements. ( Intel Technology India Private Limited )
- Business development with respect to achieving growth and profitability for the company.
- Acquiring new clientele and maintaining good relationship with them.
- Ensuring customer satisfaction by providing the right service on time.
- Doing reservations on Galileo GDS.
- Making online reservations in Flydubai, Indigo, and Air Arabia.
- Handling cooperate and walk-in clients
- Making Hotel Reservation And Rent a Car Bookings
- Involved in marketing activities such as fair, building website, newsletter, email marketing, etc. including writing English articles.
- Sales calls to both domestic and international companies around the world.
- Consult, sell and operate services for inbound customers.
- Answer and consult customer’s queries regarding company’s available services.
- Summary monthly volumes and give evaluation.
- Leader of a few mini-projects for Eviva.
- Offer high levels of travel-based consultation; outbound travel.
- Build professional, concrete relations with any and all customers.
- Maintain direct contact with clients, especially after-sale.
- Study the tourism sector closely to better prepare fresh, seasonal packages.
- Provide step-by-step guidance and assistance to clients during all stages in case of disturbance or confusion.