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1

travel assistant

  • Assist customers with medical needs whilst abroad
  • Opening of cases in order to cover any medical expenses they obtain while travelling 
  • Communication with hospitals and/or clinics in other countries; inbound and outbound calls
  • Providing hospital and/or clinic information for the customer
  • General admin work 
  • Closing cases that do not require any further assistance
  • Calling the customers for a follow up phone call to see if they have recovered
2

travel assistant

  • Join as a trainee travel assistant while taking the responsibilities of handling all calling inquiries and walking customers of Contact Center.
  • Perform on Galileo reservation system and hotel booking engines such as GTA and Saltours.  
  • Sending guarantee of payments to hospitals and/or clinics
  • Validating insurance policies 
3

travel assistant

  • Advise clients on their destinations and make arrangements for transportation, accommodations, car rentals and tours. 
  • Provides information on customs regulations 
  • Assist in obtaining the necessary documents needed by the traveler
  • Responsible for ticket issuance
  • Responsible for passport and visa assistance
4

travel assistant

  • Assist in sales and travel plans
  • Book Flights
  • Process payments and neccesary documents for passport application
  • Entertain Client’s Travel Inquiries