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6
travel agent (promoted to assistant manager april 2012)
- Work within a team environment to complete deadlines and meet targets
- Innovative and pro-active recommendations made to clients to book dream holidays within their specified budget
- Multi-tasting skills tested to extreme limits
- Generate quotations for clients
- Convert quotations to invoices
- Manage petty cash within store
- Reconcile bank account
7
travel agent/ agent for study abroad service
- created an education abroad business stream from scratch
- organized the sales of individual educational and travel programs
- provided visa processing services
- booked language courses for students, airline tickets, made hotel reservations
- organized individual tours and study schedules
- provided general information to clients on company’s services by letter, by telephone and in person.
8
travel agent
- Consistently fostered business growth by delivering first-rate travel arrangements for B2C and B2B clients.
- Arranged travel arrangements for groups, regular clients and special needs requests.
- Supervised all type of payments and handled all sensitive information with professionalism and discreteness.
- Responded to clients’ questions, issues, complaints and implemented appropriate solutions.
- Developed loyal clientele base due to excellent listening and research skills and keen understanding of travel budgets and client needs.
9
travel agent
- Duties included providing competitive quotes for specific inquiries, booking reservations, and tendering form of payment. Responsibilities included researching travel packages and arranging flights for clients.
- Dealt with multiple suppliers in the hotel, rental car, and airline industries.
- Communicated clearly and used good listening skills.
- Booked hotel and air travel for US customers to various destinations.
10
senior travel agent
- Planned trips for clients going to National Parks in the US & Canada
- Arranged accommodations for lodging, vacation rentals, houseboats or activities inside the park or right outside park entrances
- Keep informed & up to date with each parks road conditions, road closures weather advisories,fires or anything that may affect clients trip
- Collect fees, commissions, or other payments
- Confer with clients to develop strategies for their trip to National Parks, and to explain actions taken on their behalf.
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