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1

travel agent

  • Deal with customer queries and complaints.
  • Provide advice about visas or passports.
  • Recruit, train and supervise staff.
  • Maintain statistical and financial records.
  • Sell holidays and insurance.
  • Prepare promotional materials and displays. 
2

travel agent

  • Dealing with customer queries and complaints regarding visa and passport.
  • Providing advice about visas or passports.
  • Booking flight ticket.
  • Scanning ,printing of clients documents.
3

travel agent

  • Help our clients make travel plans. 
  • Inaddition to booking reservations, we assist customers in choosing the flights that they need. 
  • Making travel and accommodation reservations. 
  • Assisting customers over the phone. 
  • Quoting holidays and converting these to bookings. 
  • Maximizing sales and customer holiday experience by suggesting upgrades. 
  • Offering excellent customer service, dealing withComplaints 
4

travel agent

  • Arrange international & domestic flights, insurance and accommodation
  • Use the Website Travel system to secure holidays & tours.
  • Collect and process payments
  • Advise clients on travel arrangements, e.g. visas and passports
  • Send out tickets and/or vouchers to clients
  • Keep clients up to date with any changes with flight and tour availabilities including but not limited to pricing 
  • Keep errors to a minimum in order to avoid complaints which often results in refunds or double the work
5

travel agent

  • Sell and negotiate travel packages.
  • Build strong relationships with resorts and hostels. 
  • Build long term and positive relationships with new and existing customers.
  • Sell travel packages,book hotels and transportation.