- Demonstration of the service functionality.
- Strengthening of the brand positioning obtain contact of the potential client of Barcelona Sun and Segway project and invite them to register at the platform.
- Customer acquisition.
- Instruct novices in climbing techniques, mountaineering, and wilderness survival, and demonstrate use of hunting, fishing, and climbing equipment.
- Planning and design Tour Packages
- Collaborating with transport operators and hoteliers,
- Event arrangement like meeting conference team building
- Handling Online request and update the packages in website
- Handle hotel booking for customer
- Prepare travel documents required for customer’s trip i.e travel itinerary and group passport documents
- Managing coach rental service
- Entertain walk in customers that require travel package information
- Handle all correspondence and inquiries relating to tours and travel, reservations, arrangement, confirmation etc. with clients, suppliers and customers.
- Prepare quotations, advise operational team about whole tours, make hotel reservations, invoicing, arranging assignment for guide / driver and other general operational & marketing functions and duties as deemed fit by the management.
- Handling customer(s) complaint(s) and comment(s) efficiently. ·
- Prepare Booking summary for every file once the tour is end to get the profit details.
- Filing hardcopy and e-filing / key in all data in the system once received confirmation from the suppliers.
- Care and maintenance of equipment, tanks and animals
- Conduct guided tours
- Conduct fish, turtle and shark feeding demonstrations.
- Daily cash handling and end of day balancing
- Maintaining stock and merchandise