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1

student advisor

  • Provided employees with guidance in handling difficult or complex problems or in resolving escalated complaints and disputes.
  • Implemented corporate and departmental policies, procedures, and service standards in conjunction with management.
  • Trained or instructed employees on company policies or arranged for training to be provided.
  • Prepared and issued work schedules, deadlines, and duty assignments for office and administrative staff.
  • Advised new and struggling employees on building rapport and soliciting donations for the Marquette University Scholarship Fund.
  • Raised over $500,000 in student scholarships.
2

senior student advisor

  • Exceeded team sales goals by 25%.
  • Completed daily outbound calls, up to 4 hours per day.
  • Set weekly goals for myself and inside sales representatives.
  • Managed and recorded all leads from outbound telephone marketing.
  • Answered customer questions regarding digital marketing courses and pricing.
  • Emphasized class features based on analysis of customer/business needs.
3

student advisor/secretary

  • Center for Student Success/ Financial Aid Office.
  • Provide administrative support for office.
  • Provide courteous and efficient customer service.
  • Documentation/ Filing Documents.
4

student advisor

  • Cleaning studios and lobby
  • Ringing out sales
  • Selling memberships to new clients
  • Assisting customers in finding the best class for them
  • Operating MindBody software
  • Staying up to date on new sales, and promotions
5

student advisor

  • Coach students before competitions
  • Help students feel calm and confident in themselves
  • Meet once a week with teacher advisor to help coordinate and prepare for future competitions
  • Plan and execute, advertise events for international and newly-immigrated students.