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1

strategic account manager

  • Manage key accounts portfolio and establish strong, long-term client relationships
  • Identify and grow opportunities to ensure progress in the existing account
  • Evaluate opportunities to cross sell/up sell any other products/services
  • Report to management on health of the customer satisfaction, usage, issues etc.
2

strategic account manager

  • Manage key account portfolio
  • Achieve assigned strategic account objectives
  • Liason between key customers and internal sales teams
  • Monthly, quarterly and annual reports and forecasts
  • Identify and approach new potential strategic customers
3

strategic account manager

  • Coordinate the involvement of company personnel, including support, service, and management resources, to meet account performance objectives and customers’ expectations.
  • Meet assigned targets for profitable sales volume and strategic objectives in assigned accounts.
  • Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones.
  • Proactively assesses, clarifies, and validates customer needs on an ongoing basis.
  • Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.
  • Achieve assigned sales quota in designated strategic accounts.
  • Meet assigned expectations for profitability.
4

strategic account manager

  • Manage critical client accounts that have a higher degree of complexity in terms of client servicing.
  • Design a solution using Zomato products and pitch to the end client.
  • Develop business strategies that optimize the market potential.
  • Build sustainable businesses. Provide the ultimate client service by giving customers the attention they need and deserve.
  • Responsible for maintaining a sales and product training schedule for each sales professional when they join the company.
  • Mentor Sales Managers, guide them and help them improve their sales skills and performance.
5

strategic account manager

  • Achieve strategic customer objectives defined by company management.
  • Complete strategic customer account plans that meet company standards.
  • Maintain high customer satisfaction ratings that meet company
  • Handle recruitment delivery team of 10 members along with delivery responsibilities.