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1

service engineer

  • Collect the information from customer and arrange the technical team (software/hardware) to maintain entire system, repair the isolated faults and manage upkeep. 
  • Diagnosed technical problems, reported issues and suggested solutions.
  • Supervise technical team to ensure success.
  • Managed software documentation by testing and validating the accuracy of all new applications to ensure user-friendliness and productivity.
  • Upgrading the POS system when the customer request.
  • Prepared reports of service team performances and presented them to board.
  • Received and processed cash of office outcomes such as machine transporting charges, safety performance charges and travel expend with responsibility.
2

service engineer

  • To establish service standards of efficiency, minimum wastages and maximum utilization of resources (Machines, Material and Manpower).
  • Leads special projects of Maintenance and Warranty Department for the enhancement or modifications as process, following through to their successful completion.
  • Establish safe working procedures for all areas of operations and ensure its implementation to keep accidents to the minimum and reduce downtime.
  • Generated weekly audits and reports to ensure the accuracy of the employee data.
3

service engineer

  • Installation of Micromatic Machine tools products in Area Bangalore 
  • Troubleshooting and breakdown maintenance of machines
  • co ordination with principals for actual field problems and resolution to customer satisfaction 
  • Schedule and execute AMC with customer 
4

senior service engineer

  • Handling and doing preventive maintainence for Endoscopy systems
  • Attending and Resolving Breakdown calls for Gastroenterology Modalities with faster response
  • Cracks huge AMC,Repair Sales,Accessories sales Target with regular basis from Installation base of West bengal
  • Providing CDS trainings to customers at Site
  • Organising Nurses and Technician’s Training Program and Facility Visit of Biomedical,Purchase people at Workshop
  • Supervising the service operations at Jharkhand 
  • Application support (whenever required)
5

sr. service engineer

  • Ensuring competition of all long pending issue 
  • Handling the project team and ensuring the proper compltion of all on going projects
  • completed successfully projects at Serum Pune, Lupin ltd, Ciron Drugs, Korten ltd, Neon Laboratories, Cadila healthcare Goa, Wockhardt Dubai.
  • Product Specialization: Specialize in Environmental Monitoring products by Beckman coulter US, AES France , Pharmagraph Acquisition systems UK