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1

service consultant

  • Drive target of sales and revenues through strategic implementation 
  • Ensure implementation of new products
  • Handling clients disputes and queries
  • Explaining loan and product offers as per clients need 
  • Arrears check and follow-up on delayed payments 
  • Maintaining long client relationship between the bank, through telemarketing 
  • Cash deposit balance and investigations if there is a surplus or deficit. 
2

service consultant

  • Ensuring Documents that they comply with  FICA 
  • Anti-laundry compliance according to the South African Reserve bank policies and procedures 
  • Fraud scrutinizing  and reporting of any fraudulent activities 
  • Ensuring that all transaction close comply with the National Credit Regulator and explain fine clauses to clients 
3

service consultant

  • Proficient in Auto insurance claims and damages
  • Automotive Service Contracts
  • Lead Service Consultant
  • Proficient computer skills in Automotive Computer Programs
  • Volkswagen Master Certified Consultant 
4

senior service consultant

  • Balances technology and human empathy to build customer trust and loyalty.
  • Works proactively in a fast-paced environment to monitor customer orders and ensure a seamless delivery to the customer, while working to delight them on every interaction with Wayfair.
  • Engages in culture by supporting team efforts that promote collaboration, productivity, learning, and inclusivity.
  • Supports new team members and mentors junior team members (as appropriate).
  • Sets own development goals and holds self accountable for progress.
5

service consultant

  • Proficient at an assortment of customer service task
  • Skilled at articulating customer issues with auto staff
  • Adept at handling customer complaints in a professional efficient manner
  • Extensive knowledge of common auto terminology
  • Ability to work in fast-paced environments