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sr. sales associate

  • Outbound selling to the existing customers of Telus 
  • Selling High speed internet, Satellite and fibre optik TV
  • Letting the existing customers know about the new offer they qualify for.
  • Team support with the product knowledge, to increase the sales number.
  • Providing floor support to the new joiners in their process queries
  • Interacting with the other support teams for timely resolution of various queries.

senior sales associate

  • Managing Processes
  • Completing Paperwork
  • Regularly exceeded daily sales goals with Cross selling and upselling techniques 
  • Proposed and implemented tracking system to gather data
  • Trained new team member as Mentor

senior sales associate

  • Spent majority of time on floor working with team, trained and coach them to achieve store results.
  • Analyse marketing information and manage inventory accordingly.
  • Drive sales
  • Communicate with management to further the teams potential. 

senior sales associate

  • Providing Exceptional customer service to Citibank clients based in USA.
  • Troubleshooting all credit card related customer concerns
  • Assist trainers in training
  • Mentor new hires with feedback on their calls as well as on call flow management