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salon manager

  • Evaluated and recommended individual treatment programmes for skin and body skin problems.  Completed medical questionnaires to address allergies.
  • Trained Staff
  • Applied facials and make up. Administered manicures, pedicures and body massage.
  • Client bookings, Stock orders and stock-taking of beauty products.
  • Achieved a high level of customer satisfaction for all beauty treatments.
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salon manager

  • Selling minutes and packages
  • Booking appointments and follow up
  • Checking the machines were operating safely and correctly
  • Consultations to customers
  • Storing customers lotions 
13

salon manager

  • Develops and review customer relations policies, programs and procedures plan, put into place and manage after-sales services, and continually improve those services
  • Trained new hires on standard operations and ethical practices to ensure professional service
  • Ensured proper staffing to establish high standards of customer service
  • Managed sales and support staff to perform all aspects of business operation
  • Work with other management personnel to designed marketing and sales campaigns
  • Communicates with colleagues to determine their specific needs and the needs of customers
  • Interprets and provides clear and accurate information to colleagues to ensure a positive outcome
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salon manager

  • Ensure day-to-day salon operations run smoothly.
  • Chat with customers, learn their preferences and build good relationships.
  • Prepare weekly and monthly revenue reports.
  • Monitor stock of beauty products and order supplies as needed.
  • Track monthly costs (e.g. payroll, hair care products, equipment).
  • Organize training for new hairstylists and receptionists.
  • Prepare daily shifts, based on demand and scheduled appointments.
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salon manager

  • Maintaining high standards of morale and personal appearance of all staff
  • Offer discounts to loyal customers.
  • Advertise our services on social media.
  • Gather feedback from our clients and make sure they have a pleasant experience in our salon.