- Identify opportunities for improvement in customer processes and procedures, and tailor I.T based solutions to resolve them.
- Prepare and present sales proposals, and follow through from acceptance to implementation.
- Oversee the implementation staff and manage changes to requirements as they arose.
- Recruit, train and mentor staff.
- Problem solve issues in existing systems and propose solutions.
- Manage implementations to multiple customer sites relating to Y2K compliance and then GST implementation.
- Responsible for a customer portfolio of US$ 9MM annual revenues in the Telecom market for Colombia, Venezuela, Ecuador, Peru, Guatemala, Honduras, El Salvador, Bolivia and Paraguay.
- Achieved a YoY 12% revenue growth.
- Closed new business deals of USD 2MM contract value per year.
- Plan and direct staffing ,training and performance evaluations to develop and control sales program
- Oversee regional and local sales consultants and their teams