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1

retail team leader

  •  Responsible in assisting and supervising a retail sales team and ensuring that, all in store duties are completed and the various KPI’s are met 
  •  Managing and implementing promotions input order to drive sales 
  •  Monitoring Key Performance Indicators (Daily, Weekly and Monthly for individuals and store sales Targets). 
  •  Delegating and assigning work tasks to individual staff members (Sales Targets, Team Schedule and Store Tasks) 
  •  Training the team members on new systems, products and services 
  •  Implementation of coaching logs for the store staff, to monitor performance and development 
  •  Managing the store inventory and merchandising in cooperation with the retail operations team 
2

retail team leader

  • Supervise the activities of workers engaged in receiving, storing, and selling products
  • Confer with department heads to coordinate warehouse activities, such as sales, inventory control, or purchasing.
  • Demonstrate or explain products, to persuade customers to purchase products.
  •  Handling customer requests and issues, and aiming for service excellence 
3

retail team leader

  • Acting as a store manager in the absence of my store manager and also being available to cover up the store manager role in the absence of any other store manager which i have done several times over the past 3 years
  • Over achieving the personal sales targets assigned to Team leader