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retail supervisor

  • Interview, hire, and manage Brand Ambassadors to represent clients needs
  • Check stock of products in store via website and phone
  • Conduct day of store audits to ensure client satisfaction and address any issues with event
  • Check over and approve post-shift reports
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retail supervisor

  • Register and POS operation
  • Inventory ordering
  • Refunds/ exchanges and credit notes 
  • Computer skills  
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retail supervisor (radley, lesportsac, pinko)

  • Represent for Radley and LeSportsac PJ/KL area.
  • Directly supervise staffs and assign employees to specific tasks.
  • Model correct behavior for staffs.
  • Evaluate staffs performance and identify areas to improve.
  • Track monthly staffs hours/overtime.
  • Train staffs to use equipment and complete correlated tasks.
  • Provide corrective feedback to improve staffs performance.
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retail supervisor

  •  Responsible for new customer acquisition across a defined area through training agents to offer an incomparable customer service, and, by supporting and coaching them in the field. 
  •  Responsible for technician’s performance by monitoring their performance against objectives and take necessary actions if need be. 
  •  Responsible to implement marketing strategy in coordination with Retail Area Manager 
  • Responsible for the operations at the shop by supervising the SM on its activities 
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retail supervisor

  • Training and developing the staff in the store
  • Working to targets set for the store
  • Merchandising and point of sale
  • Liaising with head office over returns and ordering new replacement stock
  • Organizing rotas and dealing with staff issues including holidays, over time etc