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1

restaurant hostess/ server

  • Moved and set up seating, prepared extra silverware and prior to arrival of lard groups.
  • Answered customers questions, recommended items and recorded order information. 
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer. 
  • Presented menus to patrons  promptly after seating and answered questions about menu items, making recommend upon request.
  • Processed orders and sent to kitchen employees.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Cleaning of dining room before and after service. 
2

restaurant hostess/ server/cashier

  • Cleaning of dining room before and after service
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer
  • Maintained thorough menu knowledge
3

restaurant hostess/ server assistant

  • Wrote the specials and decorate/clean hostess station 
  • Welcomed and greeted guests as they arrived and escorted guests to their seats; ensured that guests receive quality service
  • Assigned tasks to the serving personnel(s) for smooth running of the business; monitored the activities of the servers
  • Removed the dirty glassware, silverware, and plates after use by guests; set/reset tables
  • Used Guest Center app to enter reservations and walk-ins, assign servers to tables, update table activity etc.
4

restaurant hostess

  • Scheduled reservations and meticulously managed large customer crowds.
  • Coordinated with staff members to ensure the availability of best service towards guests.
  • Demonstrated knowledge of daily specials.
  • Assisted in the closing and cleaning duties in relation to the shift.
  • Conducted satisfaction surveys on new and existing clientele.
  • Answered/screened calls; accepted and confirmed reservations.
  • Established floor plans to streamline seating and traffic and maximize floor space.
5

restaurant hostess

  • Assisted servers by taking guests their drink orders, food and sides.
  • Communicated with servers about a new table or a large party that has been seated.
  • Place new reservations into OpenTable through the phone or in person.
  • Answered phones politely and promptly, confirming reservations.
  • Knowledge of proper cash handling procedures.
  • Accommodated guests with special needs, including a child’s high chair or a buster seat, wheelchairs, and quieter spaces.
  • Greeted guests as they walk into the door and seating everybody as they come in.