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1

ramp agent

  •  Marshalls aircraft on the ramp including directing, assisting and parking all arriving, departing and towed aircrafts in accordance with safety policy and procedures.
  • Performs wing walker duties to protect the aircraft wing from equipment in the path of pushback and maintains visual contact with the pushback driver to alert the driver of any danger.
  • Lifts, loads/unloads, sorts and transfers passenger baggage, airmail, freight and company material in and out of aircraft bins, belt loader or baggage carts in a safe manner and within specific time constraints.
  • Maintains safety and security of the ramp at all times and complies with safety procedures and station policies.
  • Reads and verifies the city and flight number for every bag to ensure correct loading of customer bags.
  • Communicates with Operations, Flight Crew personnel and other ground personnel concerning arrival/departure information in a professional manner.
  • Drives/operates ramp equipment, including but not limited to bag tugs, belt loaders, aircraft tow tractors and water and lavatory servicing vehicles in a safe manner.
2

ramp agent

  • Attend preflight briefings concerning weather, altitudes, routes, emergency procedures, crew coordination, lengths of flights, food and beverage services offered, and numbers of passengers.
  • Coordinate and track the whereabouts of the passengers luggage throughout the airport.
  • Determine procedures necessary to load and transport hazardous material. 
  • Services aircraft as needed to include cleaning lavatories and cabin and restocking items.
3

ramp agent

  • Monitor or direct the movement of company aircrafts to the platforms.
  • Load or unload cargo from aircrafts.
  • Ensure proper inspection of planes before takeoff.
  • Transport baggage to and from baggage claim.
4

ramp agent

  • Load passenger luggage, mobility devices, personal items into cargo hold
  • Load ULDs and cargo pallets into cargo hold
  • Wingwalk and handle various activites to park plane
  • Walk planes onto runway
  • Deliver luggage and items to carousel  for passanger pickup
5

ramp agent

  • Perform water, lavatory and other cabin service and cleaning.
  • Park arriving and departing aircrafts.
  • Investigate and make recommendations on carrier requests for waiver of federal standards.
  • Respond to and report in-flight emergencies and malfunctions.