Process Consultant Resume Examples

process consultant

  • Checking co-insurance, co-pay and deductible as per the patients plan using various applications.
  • Accurately evaluate, regulate and pass judgement of claims in a timely manner.
  • Assisted in designing processes for CRM from Enquiry to delivery stage and its maintenance thereafter.
  • Assisted in planning, designing and layout of access network for delivery of international class broadband services in Punjab, Chandigarh and Panchkula using a hybrid of GPON and DOCSIS platform.

process consultant

  • Utilize financial measures and analysis of operational impacts to evaluate the cost and benefits of current processes and identification of potential areas for improvement
  • Data gathering – finan
  • Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustment and non-financial, qualitative and quantitative; interviewing skills, good observation skills
  • Data analysis – financial and non-financial, qualitative and quantitative
  • Assist with the analysis and preparation of recommendations that will drive greater productivity, reduce waste, or eliminate duplication
  • Work with operational team members to understand processes, root causes and outcomes. Create metrics and audit processes to ensure established goals are met and process improvements are sustained
  • Organize and facilitate meetings with department-specific BPI teams (those focused on incremental improvements) in order to share ideas, discuss opportunities and provide support

senior process consultant

  • Provide assistance for customers with studies and career.
  • Operations processes for installation of equipment at data center/branch level and customer end.
  • Partner with business leaders to maintain ongoing communication regarding improvement opportunities
  • Gather bench marking data. Coordinates responses to bench marking surveys

process consultant

  • Provided process consultancy for about 20 projects in Automotive domain
  • Provided process support for projects having more than 65 team members.
  • As a Quality professional, my responsibilities are to understand the nature of the project and facilitating the project manager in understanding the type of process to be followed and adhere to the organization Quality Management System (QMS).
  • Facilitate tailoring of the checklists, guidelines and templates for the project.
  • Facilitating and training the project teams to implement the processes defined.
  • Providing required support for the project manager in preparing the Project plan i.e. Software Development Process Specification (SDPS).
  •  Reviewing process implementation, project progress, milestone reviews and resolving any process related issues. 

process consultant

  • Plan and establish work schedules to meet my production goals.
  • Share the trends and findings with the Reporting Manager.
  • Tracking projects on daily basis as per the base lined schedule.
  •  Performing gap assessment, analysis, providing feedback and recommendations on process performance and process improvements. 

process consultant

  • Hands on experience for reviewing the claim and routing them back for correct processing. 
  • Reviewing Management & Control artifacts like Process Activity Reports, Metrics and Risk Management Reports.
  • Planning, coordinating, conducting audits and reporting audit findings to ensure implementation and adherence to defined processes within the boundaries of Organization QMS.
  • Reporting and reviewing the status of the projects with the Head-Business Unit and higher levels once every week on the adherence and compliance perspective.

process consultant(intern)

  • Performed auditing in the field of risk and assurance. 
  • Worked on proprietary software to analyse sales and operations data.
  • Investigated anomalies in workflow operations. 
  • Assisted auditing teams and performed data audits for different clients.

senior process consultant

  • Tracking risks on weekly basis with proper mitigation and contingency actions.
  •  Initiated and participated in the Root cause analysis discussions and minimized the impact of common cause.
  • Participated in the project teleconferences and identified impact on processes based on changes recommended by customer.
  • Coordinated and conducted Change Control board meetings.

process consultant

  • Taking immediate actions for the projects reported at high risk.
  • Screening all the engineering products for Quality check.
  •  Authorizing the releases which are planned for the project with release check process of the organization.
  • Participating in the project closure activities and submitting the metrics to the relevant support groups.

process consultant

  • Created Robotic Process Automation structure and team designed and developed Robotic Process Automation solutions toaccelerate Business processes.
  •  Hands on experience in developing BOTS using Blue Prismand managing robot’s workloads using Blue Prism WorkQueues.
  • Well versed with Process own, Blue Prism stages, Objectdevelopment and application modeling.
  • Working on Queue Configurations, Monitoring, InternalBlue Prism Work Queue Actions, Exception handling,efficient use of stages, blocks, data types, session andenvironmental variables for processing of Business Processdiagrams and Process flow charts using RPA tools.
  • Well versed with Control Room resource, sessionmanagement, Blue Prism internal calculation functions andhow to debug process solutions.
  • Expertise in building complex business flows and RoboticProcess Automation using Automation special tools likeBlue prism.
  • Good understanding of Process Design documents,Technical Design documents on Automation space.