- Good understanding of the challenges faced by a start-up business with an immense growth potential and the related human resources imperatives.
- Recruitment and defining Job description for each role.
- Understanding of the requirement through the job description, sourcing profiles of candidates from the database as per job description, HR screening -Taking preliminary interviews to ascertain candidate’s competencies, skills and, aspirations (based on work, position, salary and relocation etc). Followed up with prospective candidates until they completed all rounds of the interview and joined the firm.
- Designed a structured Induction program for all new joiners and responsible for their orientation and induction (Also prepared an Induction manual with process details), Employee code generation.
- Leave and attendance record, Payroll Inputs, Maintenance of personal files. Employees joining formalities by issuing Offer Letter, Bank Account Opening Formality, Appointment Letter, Relieving Letter, Confirmation Letter, Extension Letter, Experience Letter etc.
- Handled payroll of 150+ Full time Employees.
- Handled Employee grievances, Involved in mentoring and counseling employees, involve people for various activities like Festival celebrations, Sports & cultural activities & other Welfare activities.
- Leading team of 14 members locally and 6 members from remote location;
- Handling 5 different sub processes for smooth workflow, issue resolution and resources management;
- Hiring, on-boarding and terminating members to support quality business;
- Performance management as well as Career planning for all members;
- Coordinating with peer departments for knowledge sharing about best practices, upcoming changes and challenges;
- Key contributor for setting department level SLA/KPI for data delivery to clients and accuracy;
- Managing SLAs and coordinating with peer leaders as well as team members;
- Coordinated well with compliance team for all the statutory compliance involving EPF and ESI.
- Administrated exit formalities, captured key feedback from employees during exit interviews.
- Involve in identifying synergies for data integration and UAT for accurate data flow;
- Scheduling periodic in person catch up with members for progress in career path, addressing their challenges and guide them for overcoming those;
- Responsible for redesigning of department page for internal website for updating various department level information;
- Interact with internal and external clients as necessary and occasionally works on new projects as assigned;
- Identifies and solves problems in operational processes and analyzes possible solutions using standard procedures