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operations specialist

  • Served as  a main POC of shared services to all the clients request.
  •  Assist in disseminating information to employees like updates on policies and company events. 
  • 201 filing.
  • Real time updating of all trackers.
  • Create tickets for New Hire requirements such as computer,email and skype logins.
  • Submits report on or before given deadline,such as the bi-monthly attendance validation of 200 plus employees,payroll reports and partial bonus reports.
  • Monitoring and following up on action items for early identification and escalation of issues.

operations specialist

  • Generated routine and ad hoc reports for the Department Chief and Managers.
  • Performed Compliance/SOX Audits.
  • Managed Change Fund, RAM and Vault access.
  • Processing vendor payments.

operations specialist

  • Managing day-to-day admin works at the office.
  • Flight Bookings and Hotel Reservations
  • Overseeing the operations per game
  • Responds to inquiries and concerns of the teams
  • Key liaison between referees, team owners and staff, the management and other vendors leading up to the event, ensuring that both party requirements are met.
  • Financial Management – Budget Management and Accounting.
  • Plans and proposes workflows for every game.

operations specialist (apac)

  • Directed and coordinated the Transactional (pickup and delivery, documentation) operations for Asia, Australia and New Zealand
  • Introduced new feature “Easyship Tax Collect” for all DDU Crossborder shipments to enable smooth flow of customs process 
  •  Managing interface with Customer Service, Product, and Sales teams to ensure compliance with group business strategy and efficient daily operations
  • Managing IT related operations ; process automation with courier APIs, API integration and testing of new solutions and shipping features
  • Courier Expansion and partnership management ; onboarded 2 new couriers (Pickupp and Roadbull)  and  carried out physical + batch tests to ensure service quality and standard
  • Providing guidelines to Export, Import and Gateway to ensure transactional operations are consistent with international and local business environment

operations specialist/administrative assistant

  • Create, maintain, and enter information into Database.
  • Kronos, JDA, ADP, I-9
  • Serve as a link between management and employees by handling questions, interpreting  and helping resolve work-related problems.
  • Provide current employees with information about policies, job duties, working conditions, wages, opportunities for promotion and employee benefits.